Incheon 5 Stars Hotels

"The resort is top notch with various dining options. The hotel and casino staff are courteous and helpful."

"Need more take care of room ? kids?? finger prints every window ? And so dirty ;( and so dusty on the leaving room table under ? Looks Like some one else beat it up the trash can .. don’t cover on the top of food when we order room service … anyway our family loves Songdo"

"I want to first start out by saying that the staff were very kind. I usually avoid writting negative reviews as it could just be a "me" preference but I really need to write this one. We got in a bit later so we quickly dropped off our bags and went for dinner. Oddly enough, the bathroom door was shut when we got it but thought nothing of it. Once we were back at the hotel, we then realized that the bathroom had an extremely strong smell of sewer. Strong enough that when I tried to use it, I was dry heaving and no, I am not being dramatic. So I quickly sent a message to the hotel at around 8 pm. We didn't get a call until 10 pm saying we could switch rooms. As we were flying out the next morning, I really wasn't wanting to pack up at 10 pm and move rooms. They did offer to private shuttle us to the airport as compensation. Which we appreciated. Paying over $350 CAD for a room that had a few issues really made me realize that I need to not just see 10/10 reviews and think it'll be great.... did I think they could have done more, sure. What would have been great is a quick response or more quality control checks in their rooms."

"We booked through Expedia and should have had a rate of 280 per night the hotel charges many many fees on top like a room service fee and room access fee which brought our nightly total up to 450.. Staff are rude and using the spa area was like being inspected ervy minute wasn't luxurious at all . Why have spa and sauna if your going to make it so difficult to access The buffet breakfast was great but pricey 55 per night Expedia are now help as to why my stay went from 800 to 1600 dollar stay....will never return or use Expedia again ."

"clean room, wonderfull staff"