Outstanding guest service is the foundation of every 5-star hotel in Kuytun. From the moment you arrive, staff are at your beck and call, whether answering room service calls 24/7 or providing in-room massage treatments. Plus, hotels have to feature superior amenities to meet the standard for a 5-star rating. These can include luxury bath products, on-site spa facilities, swimming pools, fine dining kitchens and knowledgeable concierge.