Outstanding guest service is integral to every 5-star hotel in Loma. From the minute you step through the door, staff are at your beck and call, whether recommending activities or providing a turn-down service. On top of that, hotels have to offer top-rate amenities to be entitled to a 5-star rating. These can include luxury baths, spa facilities, pools, gastronomic kitchens and knowledgeable concierge.