I stayed at Solaris Cozy Haven from September 20 to October 3, 2026, and the experience fell short of what I expected.
During my stay, I dealt with internet problems and electrical issues. At one point, the entire front room had no power, and the bathroom lighting was not working properly. I had to shower in the dark. The host said maintenance was working on the lights, but I was not given a clear time for the repair.
Housekeeping was also disappointing. I was told it would come every other day, yet my bedding was not changed until the ninth day of my stay. When housekeeping finally returned, the trash was left behind. Near the end of my stay, I recorded a live insect in the room that appeared to be a cockroach and sent the video to the host. I did not receive a meaningful response to that concern.
These issues added unnecessary stress to a long stay. I would not book Solaris Cozy Haven again without clear assurances that the electrical problems and housekeeping service have been addressed.