"The Sofitel Agadir Thalassa Sea & Spa is a good, well maintained hotel. Staff were friendly, and the food was excellent - good variety — the breakfast was a standout. Lunch and dinner were also good, though we often walked to nearby restaurants as hotel dining is more pricey (though reflective of quality). A lovely surprise was the amazing chocolate cake delivered for my husband’s birthday – impressed by them recognising his birthday. The spa was another highlight, with a wonderful hammam, massage and facial.
Where the hotel fell short was consistency. Room servicing varied, with basics like tea, water or tissues sometimes forgotten. Breakfast service also depended on the server, and we only discovered the hot menu a few days in. Waiting times were common — often 15 minutes for tea at breakfast or towels by the pool.
The biggest issue was the lack of parasols. As someone who needs shade, it meant we often avoided the pool until late afternoon. Pool staff also felt inattentive unless tipped (as other guests seemed to receive a much better service). Practical improvements would include firmer pillow options and towel rails, as drying towels was impossible. Weather-wise, the Atlantic mist can make beachfront hotels cooler than expected.
I would return to Agadir and possibly this hotel, but with caution in high season due to the parasol shortage and levels of service levels during high demand. Special thanks to Meryem, Hecham at breakfast and the attentive receptionist at check."
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