Ouazguita Aguergour Paragliding Hotels

"The location was great, the room wasn’t quite up to the standard of the photos and the breakfast was terrible."

"The room was very clean and tidy, all activities were very close to the accommodation, we had a great time"

"Very comfortable. Staff were pleasant and helpful. I really liked the restaurant."

"This hotel is very beautiful, peaceful and special. The grounds are beautiful and the horses and stable are something to see and experience. Everything is top tier. This is an under the radar gem! Would definitely come back! 5 star all the way! "

"All good. Great facility."

"Pros: Amazing staff! Like above and beyond! Zachariah is so wonderful and great with clients. They have traditional mint tea and hospitality when you arrive! Cons: A bit run down and my wife said the shower water wasn’t hot enough. "

"Didn’t use pool but looks beautiful at night. Breakfast not so great. They run out of juice glasses and it took quite a while to get them out "

"Very rude and unprofessional staff. The AC wasn’t functioning well and most of the time the room was very hot. Room service is very late and not to the standard of the price paid. Misunderstood the booking days and made me pay for an extra night while at checkin I gave them the dates I was supply to stay, when I told them they need to fix it they argued about the new price and when asked for the authorities they wouldn’t call the police and physically blocked me from leaving the premises to call the police. They held my suitcases and passport in my room and did not inform me that I was supposed to checkout on the 19th until I returned from my day out. Overall customer service is very poor and unprofessional, there is no customer satisfaction not the price paid is worth the amenities. Paid similar price at the ritz and had the best ever experience and service. This shows how the hospitality in French managed hotels in Morocco and the customer service in general still lacking and the bureau of tourism should be aware of these issues. I would not recommend this facility to anyone else in the future."

"My room was freezing cold. Unfortunately the radiator from 1920 didn’t work. The engineer made 4 trips with different tools at 11:00 at night but still couldn’t get it to work. I slept in my clothes. The shower was lovely but seriously flooded the bathroom with 3 inches of water. My chicken dinner at the Asian restaurant was undercooked which is a recipe for serious illness and rice was $15 extra. Not great value for your money. .the security was oppressive until I understood why and then it was much appreciated. The comped my drink but still "