The management failed its customers big time. On a 90 degree Fahrenheit day, the AC was turned on for only three hours from 8:00 PM to 11:00 PM. The Hammam or the steam room was not working properly and I have a great doubt that the swimming pool is filled with regular and not thermal water. The water in the swimming pool is not warm enough. They will lose customers if they continue operating this way.
Ilyess
2024 年 5 月入住 1 晚
8/10
It is a clean place. Food is good. Services are very good! I will stay in it again. Thank you.
Abdel
2024 年 5 月入住 2 晚
10/10
Maher
2024 年 3 月入住 1 晚
8/10
Thanks to the hotel staff
Dr.ahmed
2024 年 2 月入住 1 晚
8/10
AJMI
2024 年 2 月入住 2 晚
8/10
真实旅客
2023 年 12 月入住 1 晚
10/10
Ein schönes Hotel in den Bergen. Preis ist nicht gerechtfertigt, wir waren vorher in Sousse im
El mouradi palace 5 Sterne für 6 Nächte AI, bezahlten weniger und das Essen war vielfältigiger und besser.
Jacqueline
2023 年 11 月入住 4 晚
8/10
Une très grande chambre avec une vue panoramique sur la montagne
Celine
2023 年 9 月入住 7 晚
8/10
Un albergo Pulito silenzioso con vista eccezionale
E camera molto spaziosa
Jamel
2023 年 8 月入住 2 晚
4/10
Bernard
2023 年 6 月入住 2 晚
6/10
samia
2023 年 1 月入住 3 晚
2/10
Messsoud
2022 年 9 月入住 1 晚
4/10
Issam
2022 年 8 月入住 2 晚
10/10
Séjour fantastique
DJAMEL
2022 年 8 月入住 1 晚
10/10
le lieu.personnel gentil et serviable
DJAMEL
2022 年 8 月入住 1 晚
10/10
Excellent séjour
DJAMEL Sihem
2022 年 8 月入住 1 晚
4/10
We had to pay to use the gym whereas it was on our reservation. They had a soccer team during the whole stay and they were privileged versus the rest of us.
I couldn't use certain amenities until they were done.
Some staff were rude. The dining was limited.
The card for drinks was huge but they hardly had anything to sell.
Alia
2022 年 8 月入住 2 晚
10/10
hichem
2022 年 6 月入住 2 晚
10/10
Sami
2022 年 6 月入住 2 晚
10/10
This hotel is beautiful in the middle of the nature, i’ve got a room facing the trees, i’ve also enjoyed Playing basketball there with a friend, staff were nice and the hotel is clean.