Cairo Ain Shams University Hotels

"Mooi hotel, super vriendelijk personeel zowel in de club lounge als in de andere restaurants. Uitgebreid ontbijt met Egyptische specialiteiten (super lekker). De kamer was elke dag netjes gekuist en elke avond klaargemaakt om te genieten van een goede nachtrust. "

"It is important to mention that the staff is not very friendly; it sometimes feels like the ruder you are to them, the more attentive they become. The security screening staff are particularly impolite and intrusive. The receptionist provided a normal service, nothing extraordinary. The rooms are extremely clean and offer a spectacular view. There is an oriental restaurant that I found very beautiful, and the staff there were finally attentive, offering recommendations and being very kind. However, some staff in other restaurants were not friendly at all. So far, my deposit has not been returned, and I am still waiting for it to be released. For a five-star hotel, the service should be more courteous and better trained. I would stay here again only because of the location and the views. Thank you very much."

"All was good and very helpful staff."

"Great view of the Nile if you book the front view. . A little too uhm oversolicitous by staff. Security was so over the top it gave me willys at times. Of course all of Egypt is like that. Armed guys everywhere you go as a tourist. Creepy. Traffic is OMG. I suspect other Fairmonts are normal that way."

"Lovely hotel with very attentive staff, a haven of peace in central Cairo "

"The room was clean and the staff were very couteous. The location was good. The ground floor entrance to the hotel was awful and very off-putting. But once you reached the first floor entrance it was fine."

"Laundry not convenient, lots of shops nearby. "

"Great staff and awesome attention!"

"BEWARE I am extremely disappointed with my recent stay at this hotel and feel compelled to warn future guests. During our stay, money went missing from the safe in my room, as well as from the safe in my friend’s room. At first, I honestly found it hard to believe — after all, how can money go missing from a locked safe? I assumed there must be some mistake. However, after becoming suspicious, I deliberately arranged the notes in a specific position before leaving the room. When I returned, some of the money was gone and the remaining notes had clearly been moved. At that point, it was undeniable that something was wrong. We immediately raised this with hotel staff, expecting it to be taken seriously. Instead, our concerns were brushed off with no proper investigation, no accountability, and no real effort to resolve the situation. The lack of concern and professionalism was just as troubling as the missing money itself. A hotel safe is supposed to provide peace of mind. Sadly, that was not our experience. I would strongly advise other guests to be extremely cautious with their valuables if choosing to stay here. Very disappointing experience."