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"The staff was very helpful especially for checking on whether places were open and on obtaining a taxi. The rooms lack places to put your clothes and lack suitcases stands so one must plan to use the limited supply of hangars and live out of a suitcase. The showers are handheld so one might instead plan to use the open facilities and hot baths. The food was excellent and help is available everywhere."

"Fantastic stay in this onsen style ryokan. Had a wonderful private onsen in our room, overlooking the river and the lake beyond. Can’t ask for a more perfect experience. Waking up early to soak in our private room onsen before dressing and heading down for the Japanese style breakfast included."

"Having a private bath in the patio was great. Staff was courteous and friendly, the food was excellent, and having three different open air hot spring was a plus. Ideal for solo travelers."

"Our whole family loved the stay. Breakfast and kaiseki dinner were great! Onsen in our room was just amazing, I enjoyed every moment of it. Hotel staff was very helpful and rooms were clean and comfortable. Hotel itself is a bit off the beaten path and after stampede of tourists in Kyoto offers a calm refuge. If you can rent a car or afford taxi, you can visit all kinds of amazing places without any crowds."

"Fantastic place to stay for my first time in Japan after being in Tokyo. This place receives forwarded luggage, staff are very helpful/kind, the property is easy to navigate, and the shuttle system was great. The shuttle was very helpful getting back and forth from the station. Also, they have a cell phone at the station to call for the shuttle so no need to worry if you don’t have a Japanese phone number. Would stay again and recommend it to foreigners wanting to have a Ryokan experience. Get the half board option because the food was amazing!"

"Breakfast menu was excellent!"

"Good"

"Clean and quiet. Hot spring was also nuce to use it."

"The hotel is in excellent location to the train station and Hikone castle. On route there are plenty of good restaurants to have excellent meal."