visited Sera Lake Resort Hotel with my family and it was a great experience. The staff were great, and the service was excellent. Room was clean and well maintained. The restaurant had amazing food. We enjoyed also the beautiful sceneries while having breakfast or lunch. We loved the evening with a great scoop of ice cream. Overall the experience was great. Will definitely visit again.
Oussama
Oussama El
2025 年 4 月入住 7 晚
10/10 超赞
Ghazal
团体旅客
2025 年 4 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It’s a beautiful resort with the most stunning view you could ever imagine! Very friendly and helpful staff. Mehmet (I’m pretty sure or it’s Mahmoud) in Reception and the lady from Bali in the restaurant (forgot to ask her name) were very friendly. Food was lovely as was breakfast- all I would say about breakfast is if each item, and there was lots to choose in the buffet- could have a name so foreigners know what the sauces/ jams etc are. But despite that it was great! Will be recommending this resort to everyone I talk to and may visit again!
Ghazal
2025 年 4 月入住 3 晚
10/10 超赞
Zeliha
与家人出行
2025 年 4 月 5 日
Zeliha
2025 年 3 月入住 1 晚
10/10 超赞
Onur
与家人出行
2025 年 4 月 3 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Onur
2025 年 3 月入住 1 晚
10/10 超赞
Osman Murat
2025 年 4 月 2 日
Osman Murat
2025 年 3 月入住 1 晚
10/10 超赞
Cihangir
与家人出行
2025 年 4 月 2 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Cihangir
2025 年 3 月入住 2 晚
10/10 超赞
真实旅客
与家人出行
2025 年 4 月 1 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Beklentimin çok üzerindeydi güler yüzlü çalışanlar temizlik açık büfe kahvaltı manzara odaların büyüklüğü tekrar tercih edeceğim mutlaka tavsiye ederim
真实旅客
2025 年 3 月入住 2 晚
8/10 还可以
Berat
与家人出行
2025 年 3 月 15 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Berat
2025 年 1 月入住 1 晚
10/10 超赞
Abdulwhab
与家人出行
2025 年 2 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Einfach herrlich. Das Hotel ist einfach empfehlenswert. Sauber, nettes Personal, hervorragend
Abdulwhab
2025 年 2 月入住 3 晚
10/10 超赞
Malak
与家人出行
2025 年 2 月 6 日
满意:清洁度、员工和服务、住宿条件和设施
The property and staff were excellent. Breakfast was great (and complimentary). I rented a king suite and it had a small kitchen, but I wish there was more provided in the kitchen such as dish soap, a sponge, a knife, more cookware etc. the bathroom was great, there was a washer but no dryer so we weren’t able to do our laundry due to the winter conditions outside. The room had a lake view which was absolutely stunning. It was the best part of the property. Unfortunately because the property is really high up so you’re kind of stranded without a car. We booked a car tour through the hotel to go to Uzungol for one whole day, and the next day we booked a car to take us to and from the forum shopping mall, which was excellent. I’d highly recommend this place to any visitor!
Malak
2025 年 2 月入住 3 晚
8/10 还可以
Mustapha
2025 年 1 月 22 日
满意:清洁度、员工和服务、住宿条件和设施
Merveilleux hôtel
Mustapha
2025 年 1 月入住 2 晚
8/10 还可以
Adnan
与家人出行
2024 年 8 月 14 日
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
Great nature
Great location, great nature and views. However it’s far from the city and attractions and you surely need a car. Service is not super but acceptable. Evening restaurant staff are amazing, especially Mustangs. Hotel is old and need renovation
Adnan
2024 年 8 月入住 6 晚
10/10 超赞
wisam
2024 年 7 月 25 日
满意:清洁度、员工和服务、住宿条件和设施
Nice staffing
wisam
2024 年 7 月入住 1 晚
6/10 一般
Ahmet
与家人出行
2024 年 7 月 10 日
满意:客房舒适度
Genel olarak ortalama bir otel ancak fiyatını hak etmiyor kahvaltı dışında herşey ücretli (su dahil) ulaşımı kolay değil. Çalışanlar güleryüzlüydü genel olarak bir iki kişi bahşiş diye gözlerimin içine baksada vermedim malum zengin arap değilim.
Ahmet
2024 年 7 月入住 4 晚
10/10 超赞
Faris
与家人出行, 团体旅客
2024 年 7 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Special thank to the reception staff and terrace staff
Faris
2024 年 6 月入住 1 晚
10/10 超赞
Ola
与家人及幼儿出行
2024 年 6 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean and comfortable property, delicious food, nice location and view, good service and staff.
Ola
2024 年 6 月入住 1 晚
8/10 还可以
Hani
与家人出行
2024 年 5 月 23 日
满意:员工和服务,清洁度
不满意:住宿条件和设施
Great view
Nice view
Hani
2024 年 5 月入住 2 晚
2/10 糟糕
真实旅客
2024 年 5 月 6 日
不满意:员工和服务、住宿条件和设施、客房舒适度
In 2 Wochen Urlaub an der Nordküste war dies die schlimmste Erfahrung. Im Zimmer "mit Küche" gibt es keine Küchenutensilien (wir mussten das Problem selbst lösen und in die Restaurantküche gehen). Es gibt keine Fahrstühle in den Zimmern - nicht gut für ältere Menschen und Familien mit Kinderwagen. Das Zimmer ist in schlechtem Zustand und schlecht beleuchtet, wir mussten jemanden rufen, um den Abfluss im Bad zu reparieren. Gute Matratzen und schöne Aussicht aus dem Fenster.
真实旅客
2024 年 5 月入住 1 晚
10/10 超赞
naji
与家人出行
2024 年 4 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff is incredibly helpful, especially Mrs. Wissam.
Loved the stay. Highly recommended.
naji
2024 年 4 月入住 4 晚
6/10 一般
ABDULLA
与家人出行
2024 年 4 月 28 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
My stay was good, the place was quiet for relaxation and rest, and the weather was pleasant and springy
ABDULLA
2024 年 4 月入住 4 晚
8/10 还可以
ahmad
与家人出行
2024 年 4 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
great hotel with beautiful views to sera lake and to the sea
ahmad
2024 年 2 月入住 4 晚
8/10 还可以
Bilal
2023 年 9 月 20 日
满意:清洁度、员工和服务、住宿条件和设施
Bilal
2023 年 9 月入住 1 晚
10/10 超赞
Mahmood
与家人及幼儿出行, 与家人出行
2023 年 9 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Really, I like everything, the place , the quiet area , staff , clean , good breakfast, with amazing views..