2/10 糟糕
Jeffrey
商务旅客
2025 年 10 月 11 日
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
I had to stay in Aktau another week but had to leave my hotel (which was fully booked). I chose the Silk Way Hotel because it was REALLY well-recommended on Orbitz. What a mistake! If I could give this place “0” stars, that would STILL be too good! Why did other travelers not smell the carpets in the halls and in the room – which smell like sweaty dogs? How could they not comment on the rusty water in the bathroom, or the dust under the bed and in the room in general? How could they eat the really inedible breakfast? I thought the hotel I was in the week before was bad. Now I have a new Aktau hotel at ABSOLUTE BOTTOM. I told my manager that, if I am booked here again, I will pretend to be sick before staying at the Silk Way Hotel.
Jeffrey
2025 年 9 月入住 7 晚