「We arrived at midnight after a long journey and waited over an hour in the lobby to check in. Throughout our stay, the staff, including the front office manager, demonstrated a lack of professionalism and competence. The few exceptions were Nicky, the Guest Relations Manager, who seemed to have limited influence, the bar manager at Geoffrey’s, and one bar staff member.
Celebrating my wife’s 50th birthday with friends was particularly disappointing. The food was poor, overpriced, and took an...
「We arrived at midnight after a long journey and waited over an hour in the lobby to check in. Throughout our stay, the staff, including the front office manager, demonstrated a lack of professionalism and competence. The few exceptions were Nicky, the Guest Relations Manager, who seemed to have limited influence, the bar manager at Geoffrey’s, and one bar staff member.
Celebrating my wife’s 50th birthday with friends was particularly disappointing. The food was poor, overpriced, and took an...
saji