Now I found my home hotel after long of coming to Dubai. I recommend
Aline
於 2024 年 4 月住了 5 晚
8/10 不錯
Rola Le
家人同遊
2024年4月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Near the Airport.
Rola Le
於 2024 年 3 月住了 13 晚
2/10 很差
DANIIL
商務旅客
2024年4月4日
不滿:職員與服務
I booked this hotel because: 1.it is near the airport 2.it has free transportation to the airport. In the morning I went to the front desk to a staff member named Amr and asked him for the airport shuttle schedule. he asked for my boarding ticket and my phone to register me for the shuttle. after 2 minutes he gave me back my phone and said he had registered me. then I found out that I had written a review on my behalf on google about your company. 30 minutes later the shuttle arrived. The employee asked to see my ticket. He asked me what terminal I was at. I told him I didn't know. Then he googled the information and said I should go to terminal 1. When I arrived at the airport I couldn't find my flight in the flight schedule on the electronic board. I asked the desk clerk what I should do if I couldn't find my flight. he looked and told me that I had to go to another airport. it was 3.5 hours before the flight. I went outside and got into a cab and went to the airport. I paid 100$ for the cab. After 2.5 hours I arrived at the other airport and somehow managed to check in and get on the plane.
I ask for a full refund of the money I spent on the taxi.
And the company should either not provide this service at all or hire responsible and honest employees.
DANIIL
於 2024 年 4 月住了 1 晚
4/10 欠佳
Claire
伴侶同遊
2024年4月3日
不滿:整潔度、職員與服務、設施服務和住宿狀況
The hallways and the hotel room were dirty and poorly maintained, there was also a pervasive smell of cigarette smoke in a non-smoking room/level. Many of the staff we interacted with were unfriendly (with 2 notable exceptions) and when we checked out early (to stay in another cleaner hotel) the staff member on reception did not even enquire how our stay had been