檀香山阿拉莫阿納酒店住宿推介

「它的地理位置很不錯，靠近Macy’s and Target,和他們共用停車場。購物方便，target內有小型超市。Lanai foot court 也在附近，可以輕易找到Bento. 嚴重缺點：Check out 是在11:00，而非一般的12:00，必須等待房間檢查沒問題才退deposit, 結果大排長龍，這旅館的房間數非常多，所以你如果已經規劃check out之後就要離去，你是一定會發瘋的。起碼要多出30-40分鐘。櫃檯人員只有3位，真的會等的急死人。 房內設施一般般而已，走廊與房間門的噪音隔絕很差，常會被那門外的聲音嚇到。陽台及空間安排算是不錯的。」

「还行。经济实惠」

「We were not made aware during booking that our reservation was being fulfilled through Zelloo/private management rather than the hotel directly, which meant we were denied hotel amenities and services we reasonably believed were included. Upon arrival, our 20th-floor room had no functioning toilet. We immediately reported it, were initially told to use a plunger ourselves, and were later asked to send a video. After nearly EIGHT HOURS without resolution—requiring us to repeatedly use the lobby...

「Sliding door handle broken. Toilet did not flush well. Missing ice bucket. No housekeeping and was not obvious when booking the room. Safe door was missing. No amenities.」

「房間很舊，16年前來過，那時印象不錯，這次來房間老舊，霉味很重，床單顏色有點黑，感覺沒有清洗消毒的很乾淨，還有一點污漬，下次不會再來了！」

「乾淨 舒適 寬敞 地點離沙灘近」

「Good location」

「房間很乾淨，服務人員態度非常好」

「設施很普通，滑水道也沒了，根本沒用到，卻要另收設施費」

「Lily our house keeper is friendly and very helpful. Exceptional service. We truly enjoyed our stay!」

「Good services, nice location, nice parking facilities. However, poor check-in (4pm) and check-out (10am) time.」

「冷氣機聲音太大」

「房間很小，空調很大聲，早餐人很多，有些早餐餐點9點後不再補充」