The check in process is very torture process. The room is not available until 5:30 pm. But the view of the room is amazing. You can watch rainbow from this Rainbow Tower all the time.
Chifan
於 2023 年 7 月住了 6 晚
10/10 優異
Luoqiong
2023年2月17日
Luoqiong
於 2023 年 2 月住了 3 晚
10/10 優異
Weida
伴侶同遊
2022年10月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great ocean view and amazing nights
Weida
於 2022 年 10 月住了 4 晚
8/10 不錯
?
多人同遊
2022年8月30日
讚好:整潔度、職員與服務、設施服務和住宿狀況
总体感受一般,不值这个钱
?
於 2022 年 8 月住了 1 晚
6/10 一般
CH
家人同遊
2022年5月14日
讚好:整潔度和職員與服務
不滿:設施服務和住宿狀況
Too old, the light some not working and too dirty
CH
於 2022 年 5 月住了 4 晚
4/10 欠佳
QING
伴侶同遊
2022年5月1日
讚好:職員與服務
不滿:設施服務和住宿狀況
房间太小了,什么设施也没有,没有拖鞋,吹风机也是坏的,只是周边环境还行,离海边近些
QING
於 2022 年 4 月住了 3 晚
10/10 優異
Sergio
2024年10月23日
讚好:整潔度、職員與服務和住宿狀況
Sergio
於 2024 年 10 月住了 5 晚
10/10 優異
Antonia
伴侶同遊
2024年10月23日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I love the resort my room in tapa tower was super clean enjoyed tha fireworks on friday .. excellent trip
The property advises you at check in to grab your own amenities on a certain floor. That due to the strike there’s limited staff. There would be one or two attendees at the front desk who most times couldn’t give you a proper answer. It’s as if they were just hired on. There’s so much noise from the workers on strike and it starts as early as 6:30am to 10pm. They’re upfront at the entrance and near the pool closest to the beach.. such a disappointment to have to be in the pool and yell at your family just so they could hear what you’re trying to say! Definitely regret booking at this hotel and wish they’d be more willing to discount the room rates given the lack of attentiveness and customer service!
Martha
於 2024 年 10 月住了 2 晚
2/10 很差
Aja
2024年10月23日
不滿:整潔度、職員與服務和住宿狀況
Aja
於 2024 年 10 月住了 6 晚
4/10 欠佳
Kaycee
2024年10月23日
Kaycee
於 2024 年 9 月住了 8 晚
2/10 很差
Oscar
家人同遊, 多人同遊
2024年10月23日
不滿:整潔度、職員與服務和設施服務
Unfortunately, the workers at this resort were on strike, which meant that the usual amenities and services were not available.
I was disappointed that there were no warnings of this from either the Hilton or Expedia. Because of the strike, basic services like room cleaning and guest services were not provided.
I feel that I should have been given the opportunity to decide whether or not I wanted to stay at this resort given the current labor dispute. Expedia should have informed us of this situation in advance.
Oscar
於 2024 年 10 月住了 4 晚
6/10 一般
Benjamin
伴侶同遊
2024年10月22日
讚好:設施服務
Hotel is great, but would be greater if it would also look after it's worker's rights. Personell has to go on strike because they are left alone, while Investors raise profits...
We love the view and suite. Even though there was no house keeping the hotel was so nice and didn't charge the resort fee.
There were plenty of towels which I loved. Very satisfied!
Aida
於 2024 年 10 月住了 7 晚
2/10 很差
THOMAS (Colorado Springs)
家人同遊
2024年10月22日
不滿:整潔度、職員與服務、設施服務和住宿狀況
We were not aware that there was a union strike at the property. They would wake us up at 600am and stop around 11pm. We had no room service, had to go to a floor below us to get supplies, when we asked for a blanket that was stained with urine they acted like we were inconveniencing them.