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"Clean room Helpful reception staff Great gardens"

"The hotel is wonderful The infinity and swimming pools are great. We did the tasting menu and flight of wines as it was my wife’s birthday all dishes were superb, there was a lovely cake left for my wife’s birthday on our arrival, the gardens are wonderfully designed and the view of mount teide amazing.. The key standout of this hotel were the staff, every single one of them were amazing. They all went that extra step to make our stay 5 stars..The customer care was top notch so I would like to thank all the staff for making my wife’s birthday stay and mine a unique and memorable occasion.. Thank you Hotel Bancal "

"Quiet, beautiful tropical feel. Its a beautiful island with superb walks. Staff at the hotel are so friendly and welcoming and there is an excellent selection of activities. "

"The property is secluded from all the small towns in the island but offers silence peace and comfort in the zone that it is located. The space was perfect for a family vacation of 5 people. I would recommend this property if staying in La Gomera for longer than 2 nights to make it worth your while. "

"Free parking "

"lovely place and people. However, I discovered a failure of communication from Expedia to the hotel. Expedia fails to inform the hotel whether the booking is fully paid. Without the voucher, the hotel had the booking but not this information. A system failure at the Expedia end."

"Great place to stay in St Sebastian "

"amazing property in great condition with very nice front garden. All needed amenities are there. very nice jakuzi. East check in and check out in the nearby restaurant. I'd highly recommend staying there. "