COMPLAINT
My family and I are very dissatisfied with Hotel Wasa. We had booked 4 nights from 3-7 August 2022.
This is my 33rd visit to Turkey over the past 28 years.
This hotel hits rock bottom!
There is a rotten smell in the whole pool and dining area, possibly because there is an open waste bin without a lid, where the waiter empties food scraps and other rubbish into throughout the day.
The whole area around the pool is clammy. The floors are dirty, greasy and slippery. The pool is really dirty. The water is lukewarm, hair floats around, and in the sun you can see that the water has a greasy and cloudy surface.
There are 5-6 cats running around the place, also during dinner where they also jump on the chairs where you sit and eat. When there is no food, the cats sleep on the dirty tablecloths.
Loud techno music was played from 16:30-22, even during dinner, very bizarre.
A man who was clearly intoxicated roughed up a young child and the child's family to run into him. This resulted in an entire family of 6 getting up and leaving the restaurant. None of the staff raised an eyebrow. Completely unacceptable!
Our room is run down. There are no bulbs in the lamps, the TV has a flickering channel, and there isn't even a glass of water for brushing your teeth.
We will not be back, even though a wonderful manager named Faysal helped us move to another hotel. Faysal, I hope your boss pays you a good salary,
