Very terrible experience. Booked this hotel as I had an important interview downtown in Albany. When I arrived there at 9pm, it’s overbooked and we were relocated to a motel 20 mins away. The motel was terrible and the hair dryer was even broken. The staff was rude when we tried to understand the situation. The staff on duty promised to cover the extra transportation costs from the motel to the bus terminal for the next day and arranged a taxi for us. But we were kicked out of the taxi as the operation manager refused to honor their promise. They were only reluctantly agreed to cover such costs, which they offered at first, after we contacted hotels.com and got a written proof. We nearly missed the bus back to NYC. It’s not fair to us to take the extra efforts and time, while supposingly, I should have focused on the interview. Don’t ever book this hotel if you have any important appointment. Really disappointed.
真實旅客
於 2018 年 10 月住了 1 晚
8/10 不錯
Theresa
家人同遊
2025 年 6 月 27 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was excellent and loved the suites only thing I didn’t like was there was a very strong odor of someone smoking weed on our floor told staff and issue was addressed but checked out a day early due to the next day the smell was back
Theresa
於 2025 年 6 月住了 5 晚
10/10 優異
Nicole
家人同遊, 商務旅客
2025 年 6 月 15 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
the staff are super welcoming and helpful
Nicole
於 2025 年 6 月住了 1 晚
10/10 優異
Charlene
2025 年 5 月 28 日
Charlene
於 2025 年 5 月住了 1 晚
8/10 不錯
Vincent
2025 年 5 月 23 日
讚好:整潔度
Vincent
於 2025 年 5 月住了 5 晚
8/10 不錯
Marielix
家人同遊
2025 年 5 月 19 日
讚好:整潔度、職員與服務和住宿狀況
La habitación que nos toco estaba lado del gym y cada vez que giraban las pesas retumbaba la pared y si imo esta durmiendo es incómodo tanto ruido y golpes en la pared
Marielix
於 2025 年 5 月住了 4 晚
6/10 一般
Vincent
家人同遊, 商務旅客
2025 年 5 月 19 日
讚好:職員與服務
不滿:設施服務
Stayed for 3 nights . Day1 ok, day2 and 3 only Cold continental breakfast. Nothing in breakfast area was replenished even coffee at 8am. All Marriott hotel that we’ve stayed in different locations that week have real breakfast served. Should not include continental breakfast included if they will just serve “cold continental breakfast only today” not expecting a lot from the place but got disappointed.
Vincent
於 2025 年 5 月住了 3 晚
2/10 很差
Hailea
家人同遊
2025 年 5 月 3 日
不滿:整潔度、設施服務和住宿狀況
Unbelievably dirty, terrible smelling room. Floors so dirty shoes stuck to it. It was horrible, will never be returning.
Hailea
於 2025 年 5 月住了 1 晚
10/10 優異
Jessenia
2025 年 5 月 2 日
讚好:住宿狀況
Very friendly staff
Jessenia
於 2025 年 4 月住了 2 晚
10/10 優異
Margarita
寵物同遊
2025 年 4 月 27 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff is so friendly and accommodating with any information regarding anything locally!
Margarita
於 2024 年 12 月住了 1 晚
10/10 優異
Sexxy
2025 年 4 月 13 日
讚好:整潔度、職員與服務和住宿狀況
Sexxy
於 2025 年 4 月住了 2 晚
8/10 不錯
Ashley
2025 年 4 月 10 日
Ashley
於 2025 年 4 月住了 1 晚
10/10 優異
Shannon
2025 年 4 月 6 日
Eric was great at check in!
Shannon
於 2025 年 4 月住了 1 晚
2/10 很差
SM Sadek
2025 年 4 月 4 日
不滿:整潔度、職員與服務和住宿狀況
They dont treat their
SM Sadek
於 2025 年 2 月住了 5 晚
4/10 欠佳
SM Sadek
2025 年 4 月 3 日
讚好:住宿狀況
不滿:職員與服務和設施服務
They dont treat their customers well. All of them are rude and liars. They dont care about their customers.
SM Sadek
於 2025 年 2 月住了 2 晚
10/10 優異
Stephen
2025 年 3 月 26 日
Stephen
於 2025 年 3 月住了 5 晚
2/10 很差
Lillian
2025 年 3 月 25 日
Lillian
於 2025 年 3 月住了 2 晚
10/10 優異
Lauren
2025 年 3 月 21 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Lauren
於 2025 年 3 月住了 7 晚
10/10 優異
Dominique
2025 年 3 月 21 日
Dominique
於 2025 年 3 月住了 3 晚
10/10 優異
Octavia
2025 年 3 月 16 日
Octavia
於 2025 年 3 月住了 9 晚
2/10 很差
真實旅客
多人同遊
2025 年 3 月 13 日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Liars
Accused of smoking when i didnt i accidentally burned a pan
真實旅客
於 2025 年 3 月住了 1 晚
10/10 優異
Denise
多人同遊
2025 年 3 月 12 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The reception staff was awesome, friendly, personable and they were smiling, so very unusual.
Casey and the young man that checked us in were so very friendly.