Tru By Hilton Albany Crossgates Mall

Pet-friendly hotel connected to a shopping centre in Albany with free breakfast

Choose dates to view prices

Where to?

Dates

November 2025

December 2025

Premium bedding, blackout curtains, iron/ironing board

Tru By Hilton Albany Crossgates Mall offers comfort and activity in vibrant common areas. Guests enjoy complimentary breakfast, an indoor pool, and a fitness center. The property provides WiFi throughout, and the friendly staff consistently receives positive feedback.

Excellent

Popular amenities

Pool
Gym
Laundry
24/7 front desk

HK$1,014 total

includes taxes & fees

9 Nov - 10 Nov

Room options

Check availability for these dates

Tonight

Oct 27 - Oct 28

Tomorrow

Oct 28 - Oct 29

All rooms

1 bed

2 beds

Showing 8 of 8 rooms

Room, 1 King Bed

Exceptional

Highlights

Air conditioning

Free cots/infant beds

Smart TV

Blackout curtains

Premium bedding

Hairdryer

Eco-friendly toiletries

Private bathroom

231 sq ft
Sleeps 2
1 King Bed

Room, 2 Queen Beds

Exceptional

Highlights

Air conditioning

Free cots/infant beds

Smart TV

Blackout curtains

Premium bedding

Hairdryer

Eco-friendly toiletries

Private bathroom

Sleeps 4
2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

Exceptional

Highlights

Air conditioning

Free cots/infant beds

Smart TV

Blackout curtains

Premium bedding

Hairdryer

Eco-friendly toiletries

Private bathroom

231 sq ft
Sleeps 2
1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Hearing)

Very good

Highlights

Air conditioning

Free cots/infant beds

Smart TV

Blackout curtains

Premium bedding

Hairdryer

Eco-friendly toiletries

Private bathroom

369 sq ft
Sleeps 2
1 King Bed

Room, 1 King Bed, Accessible (Hearing)

Exceptional

Highlights

Air conditioning

Free cots/infant beds

Smart TV

Blackout curtains

Premium bedding

Hairdryer

Eco-friendly toiletries

Private bathroom

231 sq ft
Sleeps 2
1 King Bed

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Exceptional

Highlights

Air conditioning

Free cots/infant beds

Smart TV

Blackout curtains

Premium bedding

Hairdryer

Eco-friendly toiletries

Private bathroom

399 sq ft
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

Very good

Highlights

Air conditioning

Free cots/infant beds

Smart TV

Blackout curtains

Premium bedding

Hairdryer

Eco-friendly toiletries

Private bathroom

399 sq ft
Sleeps 4
2 Queen Beds

Room, 1 King Bed

Highlights

Air conditioning

Free cots/infant beds

Smart TV

Blackout curtains

Premium bedding

Hairdryer

Eco-friendly toiletries

Private bathroom

Sleeps 2
1 King Bed

About the area

1651 Western Avenue, Albany, NY, 12203

What's nearby

Crossgates Mall - 5 min walk - 0.4 km
University at Albany - 3 min drive - 2.6 km
Colonie Center Mall - 5 min drive - 4.7 km
Albany Medical Center - 10 min drive - 10.4 km
MVP Arena - 11 min drive - 15.3 km

Getting around

Albany International Airport Station - 9 min drive
Albany, NY (ALB-Albany Intl.) - 9 min drive

Restaurants

‪Starbucks - ‬6 min walk
‪The Standard Restaurant & Lounge - ‬6 min walk
‪Dave & Buster's - ‬7 min walk
‪Maggie McFly’s - ‬6 min walk
‪Cinnabon - ‬6 min walk

About this property

Tru By Hilton Albany Crossgates Mall

Hotel near Crossgates Mall

You can look forward to a free breakfast buffet, a free manager's reception and dry cleaning/laundry services at Tru By Hilton Albany Crossgates Mall. Free in-room WiFi is available to all guests, along with a fireplace in reception and a gym.

Other perks include:

An indoor pool
Free self-parking
Express check-out, a TV in reception and barbecues
A water dispenser, a billiards/pool table and outdoor furniture
Guest reviews speak highly of the helpful staff

Room features

All 96 rooms feature comforts such as premium bedding and air conditioning, as well as perks such as free WiFi.

More amenities include:

Recycling and LED light bulbs
Bathrooms with eco-friendly toiletries and baths or showers
Smart TVs with premium channels
Microwaves, free infant beds and heating

Similar properties

Pool
Breakfast included
Pet-friendly
Parking included

HK$1,233 total

includes taxes & fees

23 Nov - 24 Nov

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Free self parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
Coffee and tea in common areas
Free manager's reception (select days)
Snack bar/deli

Things to do

Billiards/pool table
Gym
Indoor pool
TV in common areas

Family friendly

In-room cot
In-room microwave
Laundry facilities
Snack bar/deli

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Shared microwave
Vending machine
Water dispenser

Guest services

Dry cleaning/laundry service
Housekeeping (on request)

Business services

24-hour business centre
Computer station
Meeting rooms

Outdoors

Barbecue grill
Outdoor furniture

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
6 accessible parking spaces
Lift (107 centimetre wide door)
Phone accessibility kit
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

More

5 floors
Banquet hall
Built in 2018
Fireplace in lobby
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Free cot
Premium bedding

Bathroom

Bathtub or shower
Hair dryer
Private bathroom
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

Smart TV with premium digital channels

Food and drink

Microwave

More

Air conditioning (climate-controlled)
Eco-friendly toiletries
Free local calls
Heating (climate-controlled)
Iron/ironing board
LED lighting
Phone
Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total pets

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Breakage deposit: USD 150 per stay

We have included all charges provided to us by the property.

Optional extras

Pet fee: USD 75 per accommodation, per stay
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

On-site parties or group events are strictly prohibited

Safety features at this property include a smoke detector

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 7:00 AM to 11:00 PM

Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru By Hilton Albany Crossgates Mall Hotel

Tru By Hilton Albany Crossgates Mall Albany

Tru By Hilton Albany Crossgates Mall Hotel Albany

Frequently asked questions

Does Tru By Hilton Albany Crossgates Mall have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 11:00 PM.

How much does it cost to stay at Tru By Hilton Albany Crossgates Mall?

As of 27 Oct 2025, prices found for a 1-night stay for 2 adults at Tru By Hilton Albany Crossgates Mall on 9 Nov 2025 start from HK$885.61, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Tru By Hilton Albany Crossgates Mall pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Tru By Hilton Albany Crossgates Mall?

Self-parking is free at this property.

What time is check-in at Tru By Hilton Albany Crossgates Mall?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Tru By Hilton Albany Crossgates Mall?

Checkout is at noon.

Where is Tru By Hilton Albany Crossgates Mall located?

Situated near the airport, this hotel is 0.2 mi (0.4 km) from Crossgates Mall and 2.4 mi (3.9 km) from University at Albany. Albany NanoTech Complex and Albany Pine Bush Preserve are also within 3 miles (5 km).

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Tru By Hilton Albany Crossgates Mall

Choose dates to view prices

Photo gallery for Tru By Hilton Albany Crossgates Mall

Reviews

Popular amenities

Room options

Check availability for these dates

View all photos for Room, 1 King Bed

Room, 1 King Bed

Highlights

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Highlights

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

Highlights

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing)

Room, 1 King Bed, Accessible, Bathtub (Hearing)

Highlights

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing)

Highlights

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Highlights

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

View all photos for Room, 1 King Bed

Room, 1 King Bed

Highlights

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About the area

What's nearby

Getting around

Restaurants

About this property

Tru By Hilton Albany Crossgates Mall

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Property amenities

Internet

Parking and transport

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

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