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“Perfect spot for the Mayon Volcano view. It's located near a 24-hour McDonald. The A/C in room A5 did not cool the room.”

“The room was very good—clean, comfortable bedding, and spacious enough. A refrigerator would’ve been a nice touch, but it wasn’t essential. Shower pressure and temperature control were excellent. The hotel handled a 6:00 AM power outage impressively, switching to diesel backup within 5 minutes and later to solar. WiFi was fast enough for most needs. Staff were outstanding—friendly, helpful, and professional throughout. Excellent location near the best restaurants in Legazpi. The in-house……

“整体感觉不错，算是当地比较规范的星级酒店，服务设施清洁都相当不错，就是很难提早入住，客房比较紧张。LCC就在旁边，交通和买东西吃饭都很方便。最好是机场接送服务，走那天雨很大，如果自己打tutu一定全湿，还好酒店有van接送。唯一挑剔的就是客房wifi比较慢，早餐食物种类较少，只提供咖啡，红茶要问服务员才会冲一壶给你。”

“Great!”

“I really liked this hotel. If I come again, I will definitely stay at this hotel.🤗😍😍😍”

“房间舒适，看火山视野非常好！在山顶，打车不太方便，需要酒店保安帮忙叫车。酒店有免费接送机服务，和前台预订即可。”

“The staff at Bernese Resort was very friendly and promptly attended to our needs. Staff were cleaning all the time , they’ve been there since place started operation.The kitchen staff were so nice , even served us our favorite breakfast on our last day.My only complaint is there’s no place for us to put our bathroom supplies but overall I will recommend the resort.”

“Quiet”

“The room is okay but not that clean enough too much dust, insects trashcan not clean and more. Not satysfied ”

“This hotel is so nice and perfect. I really enjoyed my stay. Beds comfortable, close to shops and dining. Helpful staff and great vibe.”

“very nice thank you ”

“The place is big for my whole family. The staff are nice and they love the room service.”

“Location is pretty good，but no window ”

“Accessible”