My room was filthy. Toilet not cleaned rubbish in bathroom sinks not cleaned. Desks & chair had spilled liquid also not cleaned. The whole room (bathroom included). Needed a good wipe & vacuum.
It was a cheap room but it should be clean.
spend the extra $20 stay somewhere better
David
於 2024 年 4 月住了 1 晚
2/10 很差
Timothy
親子同遊
2024年4月7日
不滿:整潔度、職員與服務、設施服務和住宿狀況
My recent stay at Australia Park Motel was extremely disappointing.
We arrived just after 8pm and had 2x children under 5 to get to sleep asap.
We found a used pair of male underwear in the room, along with what appeared to be dog hair in the bathtub. After forgoing a shower after being on the road all day, we collapsed in the beds and went to sleep.
At around 10:30 the front desk called and left a message after to say they had not been payed for the room. The lady who handed us our keys earlier that evening made no mention of this and we didn't appreciate the late call waking up 1 of our kids.
On checkout, I went to go and discuss the cleanliness issues we had in our room but there was no one to talk to as the office doesn't open before 9. We spoke a few hours later over the phone and when I bought up the issues we had the response was extremely disappointing. "Sorry, we'll try better next time." "its hard to find good staff".
When I asked if some compensation would be considered the response was "no, just pay". I should have bought up that we payed for a clean room and they hadn't delivered this but in my shock and disappointment I payed the amount.
I will not be staying here again after doing so for the last 12 years. I would recommend seeking alternative accommodations. Happy to be contacted for confirmation!
Timothy
於 2024 年 4 月住了 1 晚
8/10 不錯
vishnu
2024年4月3日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Was ok for a one night stay with my family. I felt it was cheaper as well during the peak time.
vishnu
於 2024 年 3 月住了 1 晚
8/10 不錯
Arun
2024年4月1日
讚好:整潔度、職員與服務和住宿狀況
Arun
於 2024 年 3 月住了 1 晚
10/10 優異
Helene
2024年3月8日
Helene
於 2024 年 3 月住了 1 晚
6/10 一般
Monalisa (CASULA)
家人同遊
2024年2月27日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Staff not helpful
Monalisa
於 2024 年 2 月住了 1 晚
2/10 很差
Thomas
2024年1月15日
不滿:整潔度和住宿狀況
Thomas
於 2024 年 1 月住了 1 晚
4/10 欠佳
Simon
家人同遊
2024年1月9日
不滿:整潔度、住宿狀況和客房舒適度
Not good
One of the worst motels I’ve stayed in. Nothing has been done here in a very long time. Needs some serious work
Simon
於 2023 年 12 月住了 1 晚
8/10 不錯
Tanya
家人同遊
2024年1月7日
讚好:整潔度、職員與服務和客房舒適度
Value for money for a one night stay
This was a halfway stopover for my daughter & I travelling to Melbourne. Easy to access from highway and easy to book at a great price. Service was great & we were upgraded to a larger room with 2 separate beds. Breakfast was handy for the next morning.
We will stay again.