4/10 很差
GEOFFREY
团体旅客
2024 年 11 月 8 日
满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
TRUTH
Ok on the plus side the room as lovely and ideal for my visit
However my problems started with check in as I was left outside the Hotel without a code to get in my room key as reception only opens till 12.00 hrs not great but I got over that.
Next morning I expected a buffet breakfast to be available but during winter this was not available why not inform your guests!!
Then on my 2nd day of my stay I left a lot of coins in a bowl on my desk when I came back to the accommodation they were gone approx 20 euros I was both shocked and annoyed next morning I spoke to reception before they left and later had the humiliation of the maid saying she thought it was a tip, to say I was annoyed and embraced is an understated
The lady gave me back what she thought she had taken but that made it worse why would you take loose change I would have given her a good ti[p.
I will never stay here again and cannot believe the attitude of the owner I would of offered a full refund at the least but I came away with less change than I left
very disappointed AVOID THIS ACCOMODATION
GEOFFREY
2024 年 11 月入住 3 晚