Alexander Kasser Theater

We traveled to NYC because our daughter was performing at the Minskoff Theater. So we wanted to be close by .. the weather was great.. the room not so much both hotels have the same issues We asked to be moved because you could tell they previous guest had a pet, which is fine because we are fur baby owners. We had a contact lens stuck on our toilet that was not ours.. the toilet looked like they flushed it and wiped but toliet had some uck not scrub nor the bathtub that you can see hair on the walls. Hair on floor and small trash by beds that are obvious. We found a bottle cap in our bed within our sheets. When we asked the manager if we can have a quick clean of the items in the room the manager looked at us like we asked for him to do it. We finally got a wonderful cleaner Zoila and she was so thorough and we asked she help us the next clean. (and she did and it was great) plus we tip her because she was that good.. We paid 30 per day and doesn't have a spa nor any amenities this was so silly to me where is that 30 bucks go..? They give you 3 bottle water for 7 days.. Upside : cleaner , walked everywhere close by good food and very busy. I enjoy the hussle so it wasn't so bad. Super cute cafe across is wonderful. I may stay there next time. I hope this helps.. Management or even owner should really read this.. you are loosing us as a client and we travel to NYC often. So imagine how many other you can loose this is how companies go belly up.

Good place to stay

perfect location when visiting the city. Affordable price. Great staff service