Alexandra Bridge Holiday Rentals

"This place is nothing like the advertisement. Owner promised a refund and just messaged me to change his mind.Upon arriving a dog greeted us barking in the property running freely through the entire premises. Day bed looked disgusting as if the dog sleeps on it. Yuk!!We were dumbfounded!The pool was cold and we were given an excuse as to why it can't be warmed. Owner did not prepare the pool with cover. Absolutely unacceptable!!Ice bath? He told me to go and buy ice and put it in the ice bath if i want an ice bath. The water smelled like it had been sitting in the ice bath container for months.When we saw the bed and the dog jumped up on the furniture we knew we won't be staying here.Nothing like the advertisement is made to look.We walked to the car and agreed we won't be staying and walked inside and spoke with the owner "John" about what we thought. We were disappointed. He immediately scoffed and tried to make excuses of why his property wasn't what was advertised. He then promised us a refund via Stayz and I asked what percentage refund he would give us back, and he said 50%.I thought we would take whatever we can considering we had just driven to Margaret River from Perth and spent a lot of time deciding on where to stay.We managed to find alternative accommodation that was suitable andI just contacted him to ask when I can expect the funds. He replied that he will not be refunding us anything.As a business owner this behavior is disgusting."

"Good"

"Room was fine but a bit dated Reception only open 9-5 But there was a guest EV charger"

"Clean rooms, friendly staff and great location. The room could use a bit of updating but otherwise was quite comfortable."

"Yes it was a good location but accommodation was rather dated."

"Clean room. Laundry on the property. Not much of a view. The bed and sofa was uncomfortable but we weren’t in the room much. Close to food and 15 mins to the ocean."

"was clean and plrnty of parking"

"Has everything we needed. Great fireplace. The property is right in the bush with birds all around. The outdoor bathroom might not be for everyone, but met our needs. Comfortable beds. Might book again and bring the kids next time."

"Everything was clean, neat and tidy. There were plenty of board games and books suitable for all ages. We had more than enough rooms and bathrooms for everyone. We found the accomodation perfect for small groups and families."