Disappointing Stay Despite the Hotel’s Charm
I had reserved a Golden Superior Room with Direct Sea View, and I sincerely wish I had not. The room we were given on the second floor bore little resemblance to the pictures shown online. The balcony was positioned at the side of the room rather than offering the direct sea view we had expected. We could not even open the window because of the noise and diesel fumes.
When we raised our concerns, the hotel staff told us that the hotel was fully booked, although the property appeared surprisingly empty.
Breakfast was another disappointment. There seemed to be very little staff available to assist guests. There was only a small pot of coffee, and it was not replenished until much later. The fig jam had somehow disappeared, and we were told that they had run out. At one point, an employee was tasting the food while guests were left unattended. Nobody even asked whether we would like an omelette. Some of the pastries also appeared stale.
The hotel does have its charm. The old-fashioned elevators contribute to its nostalgic atmosphere, and the view from the terrace, where breakfast was served, was lovely. Unfortunately, these positive aspects could not make up for the disappointing room, lack of service, and poor breakfast experience.
Overall, the experience fell well below our expectations, particularly given the room category we had booked. A hotel should deliver what it advertises and provide attentive service, especially whe