Minneapolis - St. Paul Alexis Bailly Vineyard Hotels

"Horrific to say the least."

"Very nice facility close to the airport. You do have to pay $18 to park in the lot though."

"Didn’t use but seems ok"

"The room was the best part about our experience, the room was located off the pool. And having a 10yr old I didn't have to sit down stairs with him I could over look him on the balcony."

"Great service"

"The room was very clean,friendly staff and great parking. I'll definitely be coming back in the future"

"No complaints"

"No breakfast option. Terribly over priced Starbucks sandwiches and coffee. Go a mile down the street and find an actual Starbucks. Paid parking only, and right under the airport flight path. Bed was as lumpy and crap as you could imagine."

"I recently stayed at your property and, while I enjoy the area, I was unfortunately disappointed with my overall experience at the hotel. I would like to bring the following concerns to your attention: 1. Front Desk Service On the first evening of my stay, the receptionist on duty was unprofessional and discourteous. I also observed similar interactions between her and other guests. The tone of service significantly impacted my first impression of the property. 2. Room Condition My assigned room had a large crack in the window, which made the room uncomfortably cold at night. Additionally, the bathroom was not up to standard. The bathtub was in poor condition, and the shower had excessively high water pressure, making it unpleasant to use. I considered reporting these issues during my stay but was reluctant to approach the front desk due to my earlier experience. 3. Safety Concern* The ground floor back door leading to the parking area was completely unlit. The path to the escalator was dark, which felt unsafe, especially as I was traveling with family. As a result, I avoided using that exit for the duration of my stay. Based on these issues, I cannot recommend this hotel to others and I will not be returning for future stays. I hope this feedback is taken seriously and that corrective measures are implemented "