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NAU 薩加多斯宮殿度假村 - 全包式住宿的評價

5 out of 5
NAU 薩加多斯宮殿度假村 - 全包式住宿
Herdade dos Salgados Resort Rua do Golf, Guia, Albufeira

評價

9.2

卓越

10 分評分，優異；251 則評價中有 166 則" "
8 分評分，不錯；251 則評價中有 62 則" "
6 分評分，一般；251 則評價中有 17 則" "
4 分評分，欠佳；251 則評價中有 3 則" "
2 分評分，很差；251 則評價中有 3 則" "

9.6/10 

整潔度

9.0/10 

職員與服務

9.2/10 

設施服務

9.4/10 

住宿狀況

9.4/10 

環保程度

評價

10/10 優異

Neil

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
very good facilities and really excellent breakfasts.
於 2024 年 4 月住了 5 晚

8/10 不錯

Sheng (Herndon)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Quiet place and room is bigger than expected.
於 2024 年 4 月住了 2 晚

6/10 一般

Bjoern (San Francisco)

讚好：整潔度
不滿：職員與服務
No restaurant options, bar was always closed, all advertised children activities closed, unfriendly staff. Tge room was great but overall experience horrendous for a 5 star property.
於 2024 年 3 月住了 3 晚

4/10 欠佳

真實旅客

家人同遊
不滿：職員與服務
Disappointing
Not what i expected for the amount paid
於 2023 年 9 月住了 6 晚
The Management 於 2023年11月6日的回應
Dear Guest, Thank you for your honest feedback at our Unit.We are sorry to not have met your expectations. We hope to receive you again so you can change your opinion about NAU Salgados Palace Hotel.Kind regards,

10/10 優異

Sapan

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 5 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2021 年 5 月住了 9 晚

10/10 優異

Phoenix (London)

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Fantastic hotel and couldn't ask for more. Really enjoyed our stay.
於 2020 年 2 月住了 3 晚
The Management 於 2020年2月24日的回應
Dear Guest, First of all, we want to thank you for the preference on the Salgados Palace for your holidays. We are delighted to hear that you had an enjoyable stay with us. We thank you for your positive comment regarding your experience. Your kind words give us the great filling of mission accomplished and we will share with our Team. Looking forward to receive you again in our hotel. Kind Regards, The Management

10/10 優異

Marco

讚好：整潔度、住宿狀況和客房舒適度
於 2019 年 10 月住了 1 晚

10/10 優異

Leandra

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 1 晚

6/10 一般

真實旅客

讚好：整潔度、設施服務和住宿狀況
不滿：職員與服務
於 2019 年 9 月住了 9 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
於 2019 年 8 月住了 3 晚
The Management 於 2019年9月3日的回應
Dear Guest Thank you very much for your excellent comments recording Salgados Palace. Thank you very much for your review and for recommending our hotel to other travelers. We hope to see you soon in the future. Best Regards,

10/10 優異

Bruno

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 7 月住了 10 晚

10/10 優異

KARIM

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Très agréable pour les familles
Un séjour agréable en famille: le standing, la nourriture, les piscines, les cocktails, la plage, le golf, les soirées live music
於 2019 年 7 月住了 2 晚
The Management 於 2019年8月5日的回應
Dear Guest, Thank you for your review regarding your stay at NAU Salgados Palace. Kindly note that we are very happy to hear that you had a good time in our hotel. Please be so kind to note that our staff works daily to bring you the best experiences. We hope to see you soon in the future. Best Regards,

6/10 一般

Hayley

家人同遊
讚好：整潔度和客房舒適度
不滿：職員與服務
Not so much a palace...
I was really impressed with the size of the rooms we had, not sure if we were upgraded? But the room was huge with a separate living area in which the children’s camp beds were placed. It had two toilets and two shower rooms which was fab. Cleaners did a wonderful job and put the children’s teddies in their pillows which was such a nice touch. Buffet food - was poor in my opinion. Very much the same thing every day, pasta, pizza, chips and not enough variety. Wine served on the all inclusive was very good though. Normally when it’s all inclusive it tastes like vinegar, but this was a very nice Portuguese wine. They also serve other branded alcohol and nice Portuguese beers. The only problem being, whenever we went to get a drink at the bar in the evening or at the pool bar, you had to wait a minimum of 20 mins (day time) and up to half an hour in the evening, as they only ever had one person serving at the bar at a time. Note on the pools - kids pool was fab with the pirate ship in it, which my kids loved. But the tile floor in the pool was rough and sharp and both my children cut/grazed their knees in it. Also all of the pools were really murky looking which we only noticed on the second day. We stayed here for x3 nights after staying at Vidamar resort for x7 days and you could definitely notice the drop in quality/service. Overall very disappointed with the stay and wish we had stayed on at Vidamar
於 2019 年 7 月住了 3 晚
The Management 於 2019年8月5日的回應
Dear Mr. Hayley, First of all we would like to thank you for the preference on the Salgados Palace for your holidays. We are delight to know that our have enjoyed your room, the tranquillity provided inside of them. Regarding to your opinion related to our food variety and quality, tree restaurants with different concepts in order to provide enough variety to our guests, all of them with different menus changed daily and that´s why you find different products. However, we are constantly improving our services, and so we will have that point t in consideration, in order to raise our standards and food service. The satisfaction of our guests is our main goal and we thank you for your feedback we hope to improve. Kind regards,

10/10 優異

Ana

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 7 月住了 5 晚

8/10 不錯

Gareth

讚好：整潔度、住宿狀況和客房舒適度
於 2019 年 7 月住了 8 晚
The Management 於 2019年7月21日的回應
Dear Mr. Gareth, First of all, we want to thank you for the preference on the Salgados Palace Hotel. Kindly appreciate your positive rate regarding your experience with us. Looking forward to receive you again in our hotel, Kind Regards,

10/10 優異

Nora

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Simplemente todo estupendo. El personal encantador, la limpieza y las instalaciones super buenas. Volveré sin duda!
於 2019 年 7 月住了 3 晚

4/10 欠佳

真實旅客

讚好：整潔度
不滿：職員與服務、住宿狀況和客房舒適度
Má experiência
O hotel não é um hotel 5 estrelas. Serviço muito fraco denotando forte recurso a trabalhadores temporários com muito pouca formação. Buffet caótico sem ninguém para nos encaminhar a uma mesa. Reposição muito demorada. Não existe uma piscina para adultos onde se possa descansar confortavelmente, nem sequer no SPA. Hotel tipicamente para famílias com crianças. Não existe ninguém que assegure o cumprimento das diretrizes do hotel: p. ex. proibido reserva de espreguiçadeiras, andar de patins no hall de entrada, etc. No quarto apenas existem 2 garrafas de água de 0,25 cl cada. Ninguém para nos encaminhar ao quarto nem tão pouco para ajudar com o transporte de bagagem. Enfim um hotel 4 estrelas.
於 2019 年 7 月住了 4 晚

8/10 不錯

真實旅客

親子同遊
讚好：整潔度、職員與服務和住宿狀況
The main problem was internet connection (WiFi). Sometimes it didn't work, more often it would work but barely have 1Mbps so couldn't even watch YouTube or download a bigger attachment from email. The food in the buffet(s) was good, with voucher entry to the other 2 restaurants available: - The upstairs restaurant was very nice too (1 voucher per every 5 or 7 days stay) - wish we could have gone more often - The one by the pool (1 voucher per every 3 days stay) was always the same food but good. Wish there was more variety The hotel was very isolated, so if you want to go out at night and walk to a high street then forget it. The entertainment in the hotel was ok. The games room could be so much better though! Walking around the hotel was very nice and relaxing, so it may be what you are looking for. Another strange one was the access to the Spa. We had a voucher (1 voucher per 5 or 7 days stay) but couldn't use unless we purchased equipment like hair protective cap. What's the point of providing a voucher if we then have to purchase stuff to use the amenities? It looked nice but mostly empty. The outside pools were nice, they were warmed too in colder days, which is excellent! They could benefit from more shades, though. There weren't enough for all the chairs and some of them were broken on top of it... I think there's no excuse, there were too many broken shades which gives the impression of abandonment, not what you expect from a 5 star Hotel. Excellent rooms and staff.
於 2019 年 6 月住了 7 晚
The Management 於 2019年6月26日的回應
Dear Guest, First of all, we want to thank you for the preference on the Salgados Palace Hotel. We are delighted to hear that you had an enjoyable stay at Salgados Palace and we thank you for your positive comment regarding your experience with us. Your kind words give us the great filling of mission accomplished and we will share with our Team. The feedback of our guests is an important tool in order to improve our services. Looking forward to receive you again in our hotel, Kind Regards,

10/10 優異

sonia

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 6 月住了 2 晚
A Direção 於 2019年6月26日的回應
Cara Sra. Sonia, Desde já agradecemos a sua preferência pelo Salgados Palace. É para nós motivo de grande satisfação e orgulho saber que conseguimos corresponder às suas expectativas. Esperamos poder recebê-la em breve. Melhores cumprimentos,

10/10 優異

José

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Es la segunda vez que vamos y todo sigue igual con una calidad muy buena en los servicios, las comidas y bebidas, las instalaciones. Para familia con niños es un sitio magnífico para descansar y pasarlo muy bien.
於 2019 年 6 月住了 1 晚
A Direção 於 2019年6月16日的回應
Caro Sr. José, Desde já agradecemos a sua preferência pelo Salgados Palace. É para nós motivo de grande satisfação e orgulho saber que conseguimos corresponder às suas expectativas. Esperamos poder recebê-lo em breve. Melhores cumprimentos,

10/10 優異

Lorraine

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fantastic
We love all of it the bed pillows breakfast the beach the people
於 2019 年 5 月住了 2 晚
A Direção 於 2019年6月16日的回應
Caro Hóspede, Desde já agradecemos a sua preferência pelo NAU Salgados Palace hotel. Foi com muito agrado que verificámos a sua satisfação relativamente ao nosso hotel. Esperamos recebê-lo brevemente. Com os melhores cumprimentos,

10/10 優異

真實旅客

於 2019 年 5 月住了 1 晚

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotels rooms are of a good size and the showers are huge compared to other hotels I’ve been to. The breakfast buffet was delicious with lots of variety. The hotel was lovely enough to surprise me with cake and champagne on my birthday. The thing I liked most about the hotel was the fact that it was away from all the hype and partying of Albufeira, it was a very peace and pleasant weekend for myself and my girlfriend.
於 2019 年 5 月住了 3 晚
The Management 於 2019年5月21日的回應
Dear Guest, First of all, we want to thank you for the preference on the Salgados Palace for your holidays. We are delighted to hear that you had an enjoyable stay with us and we thank you for your positive comment regarding you experience with us. Your kind words give us the great filling of mission accomplished and we will share with our Team. Looking forward to receive you again in our hotel, Kind Regards,

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
dialogue difficile personne ne parle le Francais dommage
於 2019 年 4 月住了 9 晚
The Management 於 2019年5月1日的回應
Dear Guest, Thank you for your review regarding your stay at NAU Salgados Palace. We are delighted to hear that you had an enjoyable stay at Salgados Palace and we thank you for your positive comment regarding you experience with us. We look forward in seeing you in the future. Best regards,

8/10 不錯

真實旅客

於 2019 年 4 月住了 3 晚
A Direção 於 2019年5月3日的回應
Caro Hóspede, Desde já agradecemos a sua preferência pelo Salgados Palace. Gostaríamos de agradecer o seu comentário. Melhores cumprimentos,

10/10 優異

真實旅客

家人同遊, 親子同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excelente atencion recibida por Patricia C en recepción
於 2019 年 4 月住了 4 晚
A Direção 於 2019年5月3日的回應
Caro Hóspede, Desde já agradecemos a sua preferência pelo Salgados Palace. É para nós motivo de grande satisfação e orgulho saber que conseguimos corresponder às suas expectativas. É com orgulho que partilharemos com a nossa equipa de forma a continuar o bom trabalho até aqui desempenhado. Esperamos poder recebê-la em breve. Melhores cumprimentos, A Direção

10/10 優異

真實旅客

於 2019 年 4 月住了 1 晚
A Direção 於 2019年5月1日的回應
Caro Hóspede, Desde já agradecemos a sua preferência pelo Salgados Palace. É para nós motivo de grande satisfação e orgulho saber que conseguimos corresponder às suas expectativas. Esperamos poder recebê-lo em breve. Melhores cumprimentos, A Direção

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 10 月住了 6 晚
A Direção 於 2018年11月7日的回應
Caro Hóspede, Desde já agradecemos a sua preferência pelo Salgados Palace. É para nós motivo de grande satisfação e orgulho saber que conseguimos corresponder às suas expectativas. Esperamos poder recebê-lo brevemente. Melhores cumprimentos, A Direção

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Breakfast buffet quite nice, Moonlight restaurant quite nice, Dinner buffet not great and Moonlight bar not great. Moonlight bar expensive even though we only ordered virgin mojitos. Normally they cost 4-5 EURO. Hotel bar charged us 8 EURO
於 2018 年 10 月住了 4 晚
The Management 於 2018年10月25日的回應
Dear Guest, First of all, we want to thank you for the preference on the Salgados Palace Hotel. We are delighted to hear that you had an enjoyable stay with us. Looking forward to receive you again in our hotel, Kind Regards, The Management

6/10 一般

Sergio

讚好：客房舒適度
不滿：整潔度
Necessita de melhorar o serviço.
Excelente localização com proximidade da praia, área do hotel e envolvente muito boa muitas palmeiras, contudo o hotel não tem serviço de 5 estrelas mas cobra o valor. Quarto não foi totalmente limpo.
於 2018 年 10 月住了 2 晚
A Direção 於 2018年10月30日的回應
Caro Sr. Sérgio, Desde já agradecemos a sua preferência pelo Salgados Palace.É com agrado que tomamos conhecimento que as nossas áreas envolventes lhe agradaram. Lamentamos não ter correspondido na totalidade às suas expectativas e o seu comentário será alvo de análise com objetivo de melhoria dos nossos serviços. Com os melhores cumprimentos, A Direção

8/10 不錯

Josue

讚好：整潔度、住宿狀況和客房舒適度
Muito agradável
Um bom hotel, boa localização e muito conforto. Boa cama, bom pequeno-almoço. Quartos bem isonorisados e espaçosos. Muitos estagiários o que leva a um serviço com algumas falhas. Muito bom.
於 2018 年 9 月住了 1 晚
A Direção 於 2018年10月8日的回應
Caro Sr. Josue, Desde já agradecemos a sua preferência pelo Salgados Palace. É para nós motivo de grande satisfação e orgulho saber que conseguimos corresponder às suas expectativas. Os feedbacks menos positivos dos nossos hóspedes são uma importante ferramenta com vista à correção e melhoramento dos nossos serviços. Esperamos poder recebê-lo brevemente. Melhores cumprimentos, A Direção

10/10 優異

Karolina (Toronto)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
We liked eating outside at the buffet restaurant for breakfast, lunch and dinner because it was shaded. Our kids loved the kids pool with the pirate ship and slides.
於 2018 年 9 月住了 3 晚
The Management 於 2018年9月28日的回應
Dear Mr. Karolina, First of all, we want to thank you for the preference on the Salgados Palace Hotel. We are delighted to hear that you had an enjoyable stay at Salgados Palace and we thank you for your positive comment regarding you experience with us. Your kind words give us the great filling of mission accomplished and we will share with our Team. Looking forward to receive you again in our hotel, Kind Regards, The Management

10/10 優異

Luis

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fantastico
Hotel muito bom, é de aconselhar a todos que queiram o conforto de um grande hotel com um serviço 5 estrelas.
於 2018 年 8 月住了 6 晚
A Direção 於 2018年9月25日的回應
Caro Sr. Luís, Desde já agradecemos a sua preferência pelo Salgados Palace. É para nós motivo de grande satisfação e orgulho saber que conseguimos corresponder às suas expectativas. Esperamos poder recebê-lo brevemente. Melhores cumprimentos, A Direção

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Férias relax
Funcionários muito simpáticos. Comida muito bom. Quartos para famílias de 4 pessoas um pouco pequeno.
於 2018 年 8 月住了 5 晚
A Direção 於 2018年9月19日的回應
Caro Hóspede, Desde já agradecemos a sua preferência pelo NAU Salgados Palace hotel. Foi com muito agrado que verificámos a sua satisfação relativamente ao nosso hotel. Esperamos recebê-lo brevemente. Com os melhores cumprimentos, A Direção

6/10 一般

Ludovic

讚好：住宿狀況和客房舒適度
Camping 5*
Assez déçu pour un hôtel 5* qui ressemble a un club ou voir même un camping 5* Tout le monde dans les piscines avec leur bouée perso, du bruits en permanence en journée et aussi le soir dans les couloirs des chambres jusqu'à très tard dans la nuit, le restaurant principal ressemble a une grosse cantine de qualité moyenne ou personne ne respecte rien (bruit, tenue vestimentaire inapproprié,... ) Voila un petit résumé en quelques mots qui confirme que nous y retournerons pas. Je vous conseille d'aller Salgados dunas suite du même groupe et très proche de celui ci mais bien mieux en qualité. Bonnes vacances
於 2018 年 8 月住了 8 晚
The Management 於 2018年9月1日的回應
Dear Guest, First of all, we want to thank you for the preference on the Salgados Palace Hotel. Recording the food aspects, we duly noted your feedback in order to improve our service we will analyse. However we have All in One Restaurant, 19th Hole Restaurant & Bar and Moonlight in order to provide diferent kind of service, food and enviroment. Our aim is always to provide an amazing experience and memorable moments of tranquillity and relaxing. Best Regards, The Management

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel under 10 minute walk to the beach.
Very child friendly hotel childrens entertainment all day lots of different activities.
於 2018 年 8 月住了 8 晚
The Management 於 2018年8月24日的回應
Dear Guest, Thank you very much for your excellent comments recording Salgados Palace. Thank you very much for your wonderful review and for recommending our hotel to other travelers. Your kind words give us the great filling of mission accomplished and we will share with all our Team. Best Regards, The Management

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Relaxante mesmo com o hotel lotado
Foi uma estadia curta de 3 noites, que souberam a pouco. O hotel é bastante acolhedor, a área envolvente está cuidada e transmite tranquilidade. A proximidade com o Salgados Village permite que se usufrua de alguns serviços também desse hotel. A ida para a praia (vila galé oeste) de comboio faz a alegria das crianças e é um percurso curto de 10 minutos. A pé também se pode ir à praia dos salgados, em 15 minutos,
於 2018 年 8 月住了 3 晚
A Direção 於 2018年8月26日的回應
Caro Hóspede, Desde já agradecemos a sua preferência pelo NAU Salgados Palace hotel. Foi com muito agrado que verificámos a sua satisfação relativamente ao nosso hotel. Esperamos recebê-lo brevemente. Com os melhores cumprimentos, A Direção

10/10 優異

Sónia

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Estadia a repetir
Hotel com tudo incluido. Refeições bem confeccionadas com opções para bebé e crianças (excepto papas). Boa diversidade de bebidas. 4 piscinas maravilhosas. Monitores no kids club dedicados. Atividades no exterior para crianças e adultos. Quartos cómodos.
於 2018 年 8 月住了 4 晚
A Direção 於 2018年8月26日的回應
Cara Sr. Sónia, Desde já agradecemos a sua preferência pelo Salgados Palace. É para nós motivo de grande satisfação e orgulho saber que conseguimos corresponder às suas expectativas. Esperamos poder recebê-la em brevemente. Melhores cumprimentos, A Direção

8/10 不錯

Nick (London)

讚好：整潔度和職員與服務
不滿：客房舒適度
Lovely hotel with very helpful staff
First impressions - very nice, modern and clean hotel. Atrium is very big with a nice bar and lounge area. Staff very approachable and friendly. Room - very clean and sufficient for our needs. Pool - four nice sized pools for all types of guest. Food - not bad for an all inclusive. Its never going to be great but can complain really. Drinks - good selection of drinks Non-Alcoholic and Alcoholic. Staff - really friendly and helpful. Entertainment - lots of choices for everyone Negatives - Beds aren't that comfortable but that comes down to preference. Hotel is obviously understaffed e.g. lines of people waiting to get drinks every night. Things in rooms starting to fall apart and need slight refurb to bring up to standard e.g. sink waste pop-up broken Overall happy with stay but improvements could be made. Would be happy to stay again but maybe not for the price
於 2018 年 7 月住了 7 晚
The Management 於 2018年8月16日的回應
Dear Guest, Thank you very much for your good comment recording Salgados Palace. On behalf of the entire team we really appreciate your comment about your stay, evidencing the negative and positives aspects. Our aim is always to provide an amazing experience and memorable moments of tranquillity and relaxing. Looking forward to receive you again in our hotel, Best Regards, The Management

8/10 不錯

真實旅客

讚好：整潔度和職員與服務
Trip in Algarve
An average five-star hotel with nothing too memorable. Room price contains all-inclusive catering, so it's alright in terms of value for money
於 2018 年 6 月住了 2 晚
Management 於 2018年6月21日的回應
Dear Guest, Thank you very much for choosing NAU Salgados Palace hotel for your holidays. Kindly note that you had a good time in our hotel. Please be so kind to note that our staff works daily to bring you the best experiences. We hope to see you soon in the future. Best Regards, The Management

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
Nice but tech problems with the room & massage prices need to be cut in half. Good breakfast buffet.
於 2018 年 5 月住了 2 晚
The Management 於 2018年6月3日的回應
Dear Guest, First of all, we want to thank you for the preference on the Salgados Palace Hotel. We are delighted to hear that you had an enjoyable stay at Salgados Palace and we thank you for your positive comment regarding you experience with us. Kind Regards, The Management

10/10 優異

Ricardo (Lagos)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Muito bom mesmo
Top
於 2018 年 5 月住了 1 晚
A Direção 於 2018年6月5日的回應
Cara Sr. Ricardo, Desde já agradecemos a sua preferência pelo Salgados Palace É com satisfação que partilharemos com a nossa equipa de forma a continuar o bom trabalho até aqui desempenhado. Esperamos poder recebê-lo em brevemente. Melhores cumprimentos, A Direção

10/10 優異

Tiago

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 5 月住了 2 晚

10/10 優異

Daniel

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Au royaume des palmiers
Cadre exceptionnel Calme promenade pres de la plage petit train et arret bus 4 piscines et golf Bonne base pour visiter l' Algarve Moins de 10 kms pour la vie nocturne de Albufeira 5 etoiles en reel et surclasse
於 2018 年 5 月住了 6 晚
The Management 於 2018年5月24日的回應
Dear Mr. Daniel, Thank you for your review regarding your stay at NAU Salgados Palace. Kindly note that we are very happy to hear that you had a good time in our hotel. Please be so kind to note that our staff works daily to bring you the best experiences. We hope to see you soon in the future. Best Regards, The Management

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 5 月住了 5 晚

8/10 不錯

Sam (London, United Kingdom )

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Beautiful hotel with stunning grounds
This hotel has a beautiful view from the room and makes the staff make you feel at home. My partner and I throughly enjoyed our stay and would definitely recommend it to others! Thank you Salgados Palace
於 2018 年 5 月住了 5 晚
The Management 於 2018年5月24日的回應
Dear Guest, First of all, we want to thank you for the preference on the Salgados Palace Hotel. We are delighted to hear that you had an enjoyable stay at Salgados Palace and we thank you for your positive comment regarding you expirience with us. Your kind words give us the great filling of mission accomplished and we will share with our Team. Kind Regards, The Management

2/10 很差

Martin (Düsseldorf)

讚好：客房舒適度
不滿：整潔度、職員與服務和住宿狀況
Kein 5-Sterne-Hotel
Tolle Lage, inmitten einer Golfanlage (auch für Nicht-Golfer sehr schön), 5 Min zu Fuß vom sehr weitläufigen Strand mit traumhaften Sonnenuntergängen, großzügiges Raumkonzept, komfortable Zimmer, Frühstücksbereich auf der 5. Etage mit tollem Weitblick; Frühstücksbuffet ok, aber definitiv nicht 5 Sterne; Preis-Leistung im Hotelrestaurant eher schlecht. Überwiegend sehr ungeschult wirkendes Personal (v.a. Rezeption und Frühstücksbereich); Verständnis, Entschuldigung oder Lösung bei Problemen absolute Mangelware; Probleme (z.B. Zimmerkarte funktioniert nicht, Baustelle im Hotelbereich) werden stumpf und hilflos weggelächelt; schwere Abrissarbeiten zwischen Hoteleingang und Pool mit Presslufthammer und Schneidemaschinen von 8 bis 20 Uhr mit fast schon komischer Reaktion an der Rezeption: "Sooner or later they will finish..."; Vorsicht: es handelt sich um ein Hotel, das auch sehr große Konferenzen und Kongresse ausrichtet...
於 2018 年 5 月住了 5 晚
The Management 於 2018年5月31日的回應
Dear Mr. Martin, Thank you for your review regarding your stay at NAU Salgados Palace. We truly value our Guest constructive comments as they help us to continually monitor and upgrade the quality of our service. Kindly accept our sincerest apologies for the inconvenience concerning the noise around the hotel. Best regards, The Management,

10/10 優異

PAULO

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fim de semana merecido.
Excelente estadia, quarto grande, moderno e confortável. duche digno de SPA. Pequeno almoço muito bom e variado. Excelentes áreas envolventes. Transfer gratuito para a praia. Garagem incluída.
A Direcção 於 2018年5月26日的回應
Caro Sr. Paulo, Antes de mais gostaríamos de agradecer a sua preferência pelo hotel Salgados Palace. É com agrado que nos dá a saber que os nossos serviços lhe agradaram e que conseguimos corresponder às suas expectativas. Para nós, como pode calcular tornasse fundamental a partilha da sua experiência, permitindo-nos avaliar os nossos pontos fortes e nível de satisfação e manter a qualidade dos nossos serviços. Esperamos recebê-lo em breve. Com os melhores cumprimentos, A Direção

10/10 優異

Rachelle

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
5 star and so much more 💖💖💖💖
It was amazing and the staff were just so helpful. I was celebrating my birthday while I was staying with them and they had cake and champagne waiting for me in my room on my birthday. I never once mentioned it so I thought it was just so lovely and kind
The Management 於 2018年5月24日的回應
Dear Mrs. Rachelle, First of all, we want to thank you for the preference on the Salgados Palace Hotel. We are delighted to hear that you had an enjoyable stay at Salgados Palace and we thank you for your positive comment regarding you expirience with us. Your kind words give us the great filling of mission accomplished and we will share with our Team. Kind Regards, The Management