Dear guest,Thank you for your review of Vila Galé Lagos! We're pleased to hear that you found the room comfortable and spacious, and that you enjoyed the balcony.We understand your comment about access to the pool. Let us clarify that it may not actually be necessary to book the pool depending on the time of year and how full the hotel is.For further clarification, we suggest you contact our reservations department before your next visit. We can explain our pool access policies in more detail and check whether a reservation is necessary during the dates of your stay.We look forward to welcoming you again soon!Kind regards

Dear Christie,This is a nice property, somewhat dated. Front desk staff was friendly and helpful, service staff wasn’t overly helpful or friendly. The property is fairly far away from the main town so unless you have a car or enjoy long walks this could be a limitation.We apologize that you didn't experience the same level of friendliness and helpfulness from all our staff members. We strive to provide excellent service to all our guests, and your feedback will be shared with the team.We look forward to welcoming you again soon at Vila Galé Lagos

Dear Lilian,Thank you for your review of Vila Galé Lagos! We are delighted to hear you enjoyed your stay with us, particularly the spa facilities and the variety of pools. We strive to provide our guests with a relaxing and enjoyable experience, and it's great to know we achieved that for you.We appreciate your feedback regarding the process for obtaining pool towels. We are always looking for ways to improve guest convenience, and your comments will be shared with our team.While the resort location offers a peaceful atmosphere, we understand your point about needing to drive for restaurants and groceries. We are fortunate to be situated close to many conveniences, making them easily accessible by car.Thank you again for choosing Vila Galé Lagos. We hope to welcome you back soon!Kind regards,

Dear Shannon,Thank you for your kind words about our staff.We hope to have the opportunity to welcome you back to our hotel.Sincerely

Thank you for your review!We are delighted to hear that you enjoyed your stay at Vila Galé Lagos. It's great that you found the location convenient for both beach access and exploring the town center. We appreciate your kind comments about our helpful staff, quiet rooms, and delicious breakfast buffet.We apologize for the slow Wi-Fi during peak times. We are always looking for ways to improve our guest experience, and your feedback is valuable to us. We will look into ways to optimize our Wi-Fi connection to ensure a smooth experience for all our guests.We are glad you found Vila Galé Lagos to be good value for money and that you had an enjoyable stay in Lagos. We hope to welcome you back again soon!

Geachte Francois,Hartelijk dank voor uw positieve review van Hotel Vila Galé Lagos! We zijn erg blij dat u genoten heeft van uw verblijf bij ons.We waarderen het dat u de tijd heeft genomen om uw ervaring te delen met andere reizigers. We zijn trots op ons vriendelijke personeel, onze goede faciliteiten en onze rustige ligging. We streven er altijd naar om onze gasten een onvergetelijke ervaring te bieden, en uw feedback is dan ook erg belangrijk voor ons.We hopen u in de toekomst weer te mogen verwelkomen in ons hotel!Met vriendelijke groeten,

Liebe Andrea,Vielen Dank für Ihr Feedback zum Hotel Vila Galé Lagos.Wir haben Ihre Bewertung aufmerksam gelesen und bedauern, dass Sie mit Ihrem Aufenthalt nicht ganz zufrieden waren.Wir schätzen Ihre Kommentare über die Schönheit des Hotels und seine Lage. Es ist immer erfreulich zu wissen, dass unsere Gäste die positiven Aspekte unseres Hotels zu schätzen wissen.Es freut uns zu hören, dass Sie ein Upgrade auf eine Juniorsuite mit Meerblick bekommen konnten.Wir bieten ein Buffet mit einer Vielzahl von Optionen, darunter Brot, Aufschnitt, Obst, Joghurt, Müsli, Eier und warme Gerichte. Wir sind jedoch immer auf der Suche nach Möglichkeiten, unseren Service zu verbessern und werden Ihr Feedback berücksichtigen.Mit freundlichen Grüßen,Übersetzt mit DeepL.com (kostenlose Version)

Thank you for your wonderful review of Vila Galé Lagos! We're happy to hear that you enjoyed the convenient location close to the beach, marina, old town and grocery store.We're also thrilled to hear that you enjoyed our excellent facilities, including the large swimming pool with sundeck, children's playground, indoor pool and spacious rooms.The hotel has hairdryers and provides complimentary amenities in all rooms, such as shampoo, shower gel and a shower cap.We're glad you had a great stay and look forward to welcoming you again soon!Translated with DeepL.com (free version)

Dear SvyatoslavThank you for your kind review! We're thrilled to hear that you enjoyed your stay at Vila Galé Lagos. We strive to provide our guests with exceptional experiences, and it's wonderful to know that we succeeded in making your visit memorable. We look forward to welcoming you back in the future!

Dear Pawel,Thank you very much for the rating you gave Vila Galé Lagos.We hope to welcome you again soon.Regards,

Dear Mrs. Ria Jane Massapina,We hope this message finds you in good health.Thank you for the choice of our services.We would like to thank you for your positive message about our hotel.We hope to see you soon,Best regards,Inês NoronhaFront Office - Hotel Vila Galé Lagos

Dear Mrs. Marie Claude,We hope this message finds you in good health.Thank you for the choice of our services.We would like to thank you for your positive rate about our hotel.We hope to see you soon,Best regards,Inês NoronhaFront Office - Hotel Vila Galé Lagos

Dear Mr. Christopher Archer,We hope this message finds you in good health.Thank you for the choice of our services.We would like to thank you for your positive message about our hotel.We hope to see you soon,Best regards,Inês NoronhaFront Office - Hotel Vila Galé Lagos

Dear Mr. David Askew,We hope this message finds you in good health.Thank you for the choice of our services.We would like to thank you for your positive message about our hotel.We hope to see you soon,Best regards,Inês NoronhaFront Office - Hotel Vila Galé Lagos

Dear Hendrik,Thank you for taking the time to share your thoughts on your recent stay at Vila Galé Lagos. We're delighted to hear that you found our reception staff to be magnificent – their commitment to providing excellent service is something we take great pride in.We're also pleased that you appreciated the layout of the hotel. Our team works hard to create a comfortable and enjoyable atmosphere for our guests, and it's rewarding to know that our efforts are recognized.We understand that the food didn't fully meet your expectations. We appreciate your feedback, and we're always striving to enhance the dining experience for our guests. Your comments will be shared with our culinary team as we continuously work towards improving our offerings.Regarding the location being perceived as 'remote' from the old town, we understand that preferences may vary. While some guests appreciate the tranquility and scenic surroundings of our location, we acknowledge that others may prefer a more central setting. We aim to provide a peaceful retreat while still offering convenient access to the local attractions.Your feedback is invaluable to us, and we sincerely appreciate your time in sharing your experience. If there's anything specific you believe we could improve upon or if you have any additional comments, please feel free to reach out. We hope to have the opportunity to welcome you back in the future and provide an even more enjoyable stay.Thank you for choosing Vila Galé Lagos.Best regards,

Dear Volodymyr,We sincerely thank you for sharing your experience with us! We are very happy to know that your stay at our hotel was so pleasant.It's great to know that you enjoy the view from your room with balcony overlooking the sea and pool. Our goal is to provide our guests with a satisfactory experience and we are pleased to know that we were able to achieve this during your stay.We are pleased to know that breakfast met your expectations with a variety of delicious options. Our culinary team strives to provide an exceptional dining experience for all of our guests.We also thank you for sharing your spa experience. It is reassuring to know that the facilities, such as our sauna, jacuzzi and Turkish bath, were in adequate condition and that the temperature was maintained according to your preferences. Our commitment is to provide a relaxing and invigorating spa environment, and we are happy to know that we were able to meet your expectations.We also thank you for the compliments to our team. We're proud to have a helpful and friendly team, and it's rewarding to know they've built positively on your experience.It will be a pleasure to welcome you again on your next visit. If there's anything else we can improve on, or if you need any additional assistance, please don't hesitate to get in touch.Thank you very much for choosing our hotel and for sharing your positive comments!Best regards,

Estimado Hector,Agradecemos sinceramente por tomarse el tiempo para compartir su experiencia con nosotros. Nos alegra saber que disfrutó de nuestra ubicación privilegiada, a tan solo 200 metros de la playa, así como del desayuno incluido.Valoramos sus comentarios sobre la variedad de alimentos en nuestro desayuno.Nos complace saber que el resto de su experiencia fue muy positiva. Si hay alguna otra sugerencia o comentario que le gustaría compartir con nosotros, no dude en hacérnoslo saber. Estamos comprometidos en brindar un servicio excepcional y asegurarnos de que nuestros huéspedes tengan una estadía memorable.Agradecemos nuevamente por elegirnos y esperamos tener la oportunidad de recibirlo/a nuevamente en el futuro.Atentamente,

Dear Client,Thank you very much for sharing your experience at Vila Galé Lagos.Best regards

Cara Sr.ª AndreiaFicamos encantados ao receber a sua avaliação e agradecemos sinceramente por dedicar um tempo para compartilhar a sua experiência conosco. É maravilhoso saber que superamos as suas expectativas e proporcionamos uma estadia memorável.A equipe do Vila Galé Lagos está empenhada em oferecer um serviço excepcional, e é gratificante receber feedbacks tão positivos como o seu. Estamos particularmente felizes por saber que apreciou o hotel em geral.A sua satisfação é a nossa prioridade, e estamos ansiosos para recebê-la novamente em breve para outra experiência incrível no Vila Galé Lagos. Se houver algo mais em que possamos melhorar ou personalizar para tornar sua próxima estadia ainda mais especial, por favor, não hesite em nos informar.Agradecemos novamente por escolher o Vila Galé Lagos e por compartilhar a sua experiência. Estamos ansiosos para servi-la novamente num futuro próximo.Atenciosamente,

Dear Mr Orlando,Thank you very much for the excellent review! We are delighted to know that your stay was so positive. We hope to welcome you again soon.Yours sincerely,

Dear Mr. Frederico,Thank you very much for the excellent review! We are delighted to know that your stay was so positive. We hope to welcome you again soon.Yours sincerely,

Dear Maria,Thank you very much for your excellent feedback! We are pleased to know that your experience at Vila Galé Lagos met your expectations. We look forward to welcoming you again on your next visit.Yours sincerely,

Dear Guest,We sincerely thank you for sharing your positive comments about your stay at Vila Galé Lagos. We are happy to know that you enjoyed the facilities and staff.At the same time, we are sorry to hear that there were negative points regarding the food in the restaurant. We value your constructive feedback, and would like to assure you that we are reviewing these points to improve the quality of the dishes offered.Thank you for your understanding and the learning opportunity your comments provide. We hope to have the chance to welcome you again in the future, offering an even more enhanced dining experience.Yours sincerely,

Dear Ms. Ursula,We really appreciate your feedback.We regret the less positive point reported regarding reception, we will work internally to improve.With best regards,

Dear Ms. Christine,We really appreciate your feedback.With best regards,Pedro Monforte

Dear Mr. Rodolfo Antonio,We really appreciate your feedback.With best regards,

Dear Christiane,Thank you very much for sharing your experience at Vila Galé Lagos. We hope to welcome you again soon.Kind regards. Pedro Monforte

Dear Anouk,Thank you very much for sharing your experience at Vila Galé Lagos. We hope to welcome you again soon.Kind regards. Pedro Monforte

Dear Mr Hong,Thank you very much for sharing your feedback.We're sorry we didn't meet your expectations.We hope to have the pleasure of welcoming you back at the next opportunity. SincerelyAnibal Costa

Dear Mr. Adam,Thank you very much for sharing your opinion about your stay at Vila Galé Lagos.Hope we can see you again soon.Kind regardsAníbal Costa

Dear Mr. Ramandeep,Thank you for sharing your feedback.Hope we can see you again soon.Kind regardsAníbal Costa

Dear Ms. Nilam,Thank you for sharing your excelent feedback.Hope we can see you again soon.Kind regardsAnibal Costa

Dear Mr. John Jaronski,Thank you for sharing your review about your stay at Vila Galé Lagos.We regret that you did not realise that your booking was for a standard Junior Suite, as explained to you by Reception.We are very unhappy that our team did not meet your expectations. We continue to work daily to train and improve our team.We hope to have the opportunity to welcome you again.SincerelyAníbal Costa

Dear Ms. Marsha,We appreciate your comments regarding your stay at Vila Galé Lagos. It is always a pleasure to receive positive feedback.Looking forward to welcome you in Vila Galé Lagos, again, in a near future.Kindest Regards,Aníbal Costa

Dear Mr. Michael,We are pleased to hear that you have enjoyed your stay with us. Your positive comments about us have been really appreciated and we sincerely hope that your travelling plans bring you back to Algarve and to the Vila Galé Lagos, so we can have the pleasure of welcome you again.Kind regards,Aníbal Costa

Dear Mr. Gregg,Thank you for sharing your feedback.Hope we can see you again soon.Kind regardsAníbal Costa

Dear Mr. Ken,Thank you for sharing your excelent feedback.Hope we can see you again soon.Kind regards,Aníbal Costa

Dear guest,Thank you for taking the time to share with us your comments and views. At Vila Galé Lagos, we take our guests’ feedback seriously as this is the only way we can truly measure and continuously improve the service we provide to our guests.It is indeed disappointing that your stay with us did not meet the excellence of last year. We apologize for the dissatisfaction you have experienced in the restuaranr.. When your travels bring you back to the Algarve, I look forward to welcoming you back to stay with us again. Kindest Regards, Aníbal Costa

Dear Ms. Jennifer,Thank you very much for your insight and positive feedback about our hotel.Please do make the time for another visit in the not too distant future and we are all glad you enjoyed your time with us.Best regards,Aníbal Costa

Estimado Sr. Thiago,Muito obrigado por partilhar o seu excelente comentário sobre a sua estadia no Vila Galé Lagos.Esperamos ter o prazer de o voltar a receber em breve.AtentamenteAníbal Costa

Estimado Sr. Nuno,Ficamos gratos por ter partilhado o seu feedback.Esperamos ter a oportunidade de o voltar a receber em breve.AtentamenteAníbal Costa

Dear Mr. Rolf,Thank you for sharing your feedback.Hope we can see you again soon.Kind regardsAníbal Costa

Dear Ms. Heidi,Thank you for sharing your review and are really pleased to find you have enjoyed your stay at the Vila Galé Lagos.We hope to welcome you again in one of our Vila Galé Hotels on a future holiday.Kind regardsAníbal Costa

Dear Mr. Daniel,Thank you for sharing your review as we are pleased to find you have enjoyed your stay and were able to meet your expectations.Hoping you may visit us again on a future holiday and thank you for choosing the Vila Galé Hotels Kind regards Aníbal Costa

Dear Mr. David,We are very sorry to hear of your disappointing stay with us and sincerely apologize for not having met your expectations.Thank you for your valued feedback. It is our aim and hope to continually improve our service standards. Kind Regards,Aníbal Costa

Dear Ms. Namrata,Thank you for choosing Hotel Vila Galé Lagos and I appreciate that you took the time and effort to share your experience with us and sincerely apologize that we did not meet your expectations in certain areas.I have shared your constructive feedback with my team as we continue to strive to not only meet but exceed our guests’ expectations. When your travels bring you back to the Algarve, I look forward to welcoming you back to stay with us again. Kindest Regards,Aníbal Costa

Dear Guest,Thank you for your kind review as we are very pleased to find you have enjoyed your stay at the Vila Galé Lagos, and that we have been able to meet your expectations.Thank you for choosing the Vila Galé Hotels and we hope to welcome you again in a near futurekind regardsAníbal Costa