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"Was under construction, which meant the restaurant hours were effected by this and also in room dining. Not a luxury experience at all having to pay a resort fee seemed totally unnecessary I’d say considering. Won’t be giving this property another try which is a same as it’s a very historic Portland location but under new ownership and has lost all of its magic. "

"Pick another hotel. Valet is outrageously expensive at $69/night and apparently less than a third of check-ins use this service, preferring instead to park a block away across the street and lug their own baggage. By the way, valet is a third party service provider. Hilton apparently endorses the outsourcing this first-impression experience. No business center to give guests access to a computer or printer. No staff to assist with loading baggage onto a trolley (that guests have to get themselves and pus around, onto and off of elevators and all the way to their room). A call to the front desk to request a luggage trolley be brought to our room for checkout day was given a "let me see if I can find someone to do that and I will call you back." Still waiting for a call. Front desk agent did not even bother asking how our stay was when we checked out. Have to assume she hears complaints from the majority of guests checking out. Save yourselves the hassle and disappointment. "

"Staff charged us for pack and play without quoting us. Room was fine but a but aged. Especially the bathroom. "

"Clean, quaint and very friendly staff. Love this boutique hotel! "

"Everything was great!"

"Clean social areas and great breakfast"

"We always enjoy our stay in this hotel. It's clean and well-maintained, staff is professional and friendly, and it's a great location."

"Everything was great but they could use room service. "

"Went with family to a Portland thorns soccer game. This hotel was within walking distance of about 5 minutes. Was able to stay on the 5th floor in the large suite. Had two bedrooms, full kitchen and living room with a pull-out couch. Had a great view of the stadium. Bed's very comfortable. Will definitely be back! Parking's a little tough. Once we got there we didn't want to leave because we didn't want to lose the free parking spot. It looks really old from the outside but the inside was nice and clean and comfortable."