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Reviews of Rafi Hotel Amman

2 out of 5
Rafi Hotel Amman
120 Koraysh Str, Amman Downtown, Amman

Reviews

8.0

Very good

Rating 10 - Excellent. 30 out of 86 reviews" "
Rating 8 - Good. 34 out of 86 reviews" "
Rating 6 - Okay. 15 out of 86 reviews" "
Rating 4 - Poor. 2 out of 86 reviews" "
Rating 2 - Terrible. 5 out of 86 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Christopher

Liked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

william

Stayed 2 nights in Dec 2023

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff, clean hotel, good breakfast
I was greeted by the Desk Clerk in a very friendly manner and was shown to my room. The breakfast consisted of varied vegetables, boiled eggs, cheese, bread, cereal, orange juice and coffee.
Stayed 2 nights in Oct 2023

8/10 Good

Ismed Ghazali

Travelled with partner
Liked: Cleanliness, staff & service
Location was central & within walking distance to many tourist destinations. Restaurants, markets & shops are all closeby Staff were informative and helpful with arranging tours. Being on a main road, traffic noise only faded away after 9pm
Stayed 2 nights in Oct 2023

8/10 Good

Elia

Liked: Cleanliness, staff & service
Nice place for a 2 nights
Stayed 1 night in Sep 2023

10/10 Excellent

Arturo

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Affordable, Clean, Comfortable, well located hotel
The Rafi Hotel is an older hotel in the Downtown Amman Area; it is very clean and comfortable. The service and the attention was great. The hotel is situated approximately a 5 minute walk from the 2000-year old Roman Theater. There are shops and restaurants conveniently located nearby. The hotel is priced very reasonably. I will definitely stay there in the future.
Stayed 2 nights in Jun 2023

4/10 Poor

Jawairia

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was very nice but the hotel is not worth the price I paid. There was no hot water, no proper heating/AC, and it was so noisy. They did change my room to a better one when I requested it.

10/10 Excellent

Kimiko

Liked: Cleanliness, staff & service, room comfort
It’s a good and convenient location! The service was excellent. All the staffs are very friendly and helpful.The only thing is that the TV in the room was not working. But, other than that, I highly recommend this place!
Stayed 1 night in Apr 2023

8/10 Good

Emiko

Travelled with group
Mattress was old
Stayed 1 night in Apr 2023

2/10 Terrible

Tara

Disliked: Staff & service
Stayed 2 nights in Mar 2023

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just down the street from the Roman Collosseum and walking distance to the citadel. Staff was friendly and helpful.
Stayed 3 nights in Feb 2023

6/10 Okay

SUHEIR, Chicago

Stayed 7 nights in Feb 2023

10/10 Excellent

SUHEIR, Chicago

10/10 Excellent

Riaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent breakfast It was worth what I paid
Stayed 1 night in Jan 2023

10/10 Excellent

maxellende

Stayed 2 nights in Dec 2022

6/10 Okay

Mursal

Travelled with group
Liked: Cleanliness, staff & service
Good location and close to some historical sites
Stayed 2 nights in Nov 2022

10/10 Excellent

benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place and even friendlier staff. A
Stayed 2 nights in Sep 2022

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
The Rafi hotel was a good hotel to stay at. Its location is superb, right in the old town and close to the Roman theater, downtown area and a good base to explore the sites of the city. The room was clean and had air con and shutters. The hotel staff were very helpful and it was a bargain price so I would recommend staying here. They had upgraded me to a room with two beds, a fridge, a good view of the street and a sofa. I wish i had booked this hotel for my whole trip in Amman but only stayed one day. Thanks to the staff
Stayed 1 night in Jun 2022

10/10 Excellent

Mohamed

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, suitable location
Stayed 1 night in May 2022

10/10 Excellent

Mariusz, Ottawa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and quietness
Stayed 2 nights in Feb 2022

8/10 Good

Mario

Liked: Amenities, property conditions & facilities
No one clean my room or make bed. Close to main attractions in Amman. Restaurants and stores all around.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Stayed 1 night in Dec 2018

8/10 Good

katarzyna

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

8/10 Good

ahmad

Good for quick one night sleep in Amman, the breakfast should be improved
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2018
Response from mohammad on 24 Sept 2018
Thank you .hope to see you again

8/10 Good

Rachid

Stayed 2 nights in Feb 2018

10/10 Excellent

Inna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rafih Hotel
The hotel staff was very helpful I wouldn't rate this hotel a 2star , I would definitely recommend it and I'd think it to be 4 star can improve on the breakfast tho but other then that the hotel and my stay was excellent nearby to everything
Stayed 1 night in Oct 2017

8/10 Good

emir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, good location, excellent staff
The hotel has a perfect location in downtown Amman. Close to historic sites. Don't get discouraged with the look of it from the street. Although it is surrounded with not-so good-looking shops, inside it is very calm and nice, but if you want to see and feel culture you are in the place. Rooms are spacious, decent, and decently clean. Rooms are not the same. One at the back, on the first floor did not have any view, but still it was ok. The one on the front, at the top had nice view, but was little bit loud. So take your pick. Staff is more than nice, and very helpful. Breakfast was nothing special, but it was plenty to eat. All in all, a good budget hotel that I would recommend to anyone.
Stayed 1 night in Sep 2017

8/10 Good

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, recommended
The room I got was ungodly noisy but the staff were completely understanding and moved me to a room on the other side which was really quiet. They are very helpful and pleasant. The hotel does not cater much to Westerners but as an American female traveling alone I felt very welcome here. Good value for money. Amazingly close to the main tourist attraction, The Citadel. Hotel arranged transport for me with a good driver at 4:30 am to go to the airport. Would stay here again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean hotel in near the Roman Amphitheater.
This is not a luxury hotel, but it is pleasantly decorated in the public areas. It is simple but the room was comfortable and clean. The bathroom plumbing is a bit outdated and delicate, but we couldn't have been happier for the price and in this location. The hotel is a bit hard to find and is nested in the hubbub of everyday Amman life. It backs up to the hillside between the Roman Amphitheater and the Roman Nymphaeum.

8/10 Good

Fouad

Liked: Cleanliness, staff & service
Convenient and good value for money
Friendly staff, hotel position is clear and room (single room on 3rd floor) was good. very good value for money. good wifi in all areas. I spent only one night, stay was alright and convenient.

10/10 Excellent

mohammad, amman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, strategically located hotel.
A wonderful choice. i was a little hesitant at the beginning but it turned out to be a real wonderful experience. A very good breakfast, clean rooms, great location and extremely helpful staff, they were very helpful with answering my questions about where to eat and where to go and they arranged a taxi to take me to the airport the next morning...

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ABSOLUTELY TERRIBLE!
In my recent short 3-day trip to Jordan, we were due to arrive at 23.40pm and hence booked into the Rafi Hotel for a cheap overnight stay before beginning our adventure early the next morning (i.e. we expected to stay in the hotel for only a few hours and hence no point on spending too much). I booked the overnight stay on the 21st November and promptly requested the hotel to arrange our pick-up / transfer when we arrived on November 29th (the following week). No response, so I chased the following day, I was told by manager Thair Majed that 'I am very glad to confirm your airport pick up at the special rate of JOD 25'. Great. I had an extremely busy week before travelling to Jordan - the day before travelling (28th November), I contacted Thair Majed to ensure that the transfer was arranged. As we would be landing close to midnight (and allowing for baggage, passport control etc, this would have been close to 1am), the last thing I wanted was any issues. Nil response from Thair but I had already a previous confirmation so off we went. The following day we arrived in Jordan - at around 12.45am, we started looking for our transfer / pick up. No one had our name and no representative from Rafi hotel......we spent around 15 minutes looking around before we called. We spoke to Mohammed at reception who asked us to call him back.....basically nobody had bothered to turn up and we were left with no driver. At around 1.15am, we decided to go for public taxi which cost JOd 18 (so muc
Cracks everywhere
Paint Flacking
More Cracks

8/10 Good

Matthew, Australia

Liked: Cleanliness, staff & service, room comfort
Central, pleasant hotel
The hotel is in the very centre of the downtown district, very close to places like the roman theatre and citadel. The rooms are very basic - but meet expectations of what you're paying for. The staff were very helpful in assisting me to organise a bus to Petra for early the next morning. However, when I tried to check out early to get across town to catch the bus, there was no one at reception to help me - apart from a very sleepy porter who just kept gesturing at me, before going back to sleep in his chair.

8/10 Good

Stephen

Liked: Staff & service
nice staff in a decent location
The hotel has a convenient location to the colloseum. I asked for a room with a view if they had one. My room's window was completely blocked by their sign.

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Rafi Hotel was great, and in a perfect location. It's a few blocks down from the Roman theater and the citadel and right next to the souq. The staff could not have been nicer. One gave my friend her coat when it got unexpectedly cold, and as we had a very early departure, they set up breakfast (fresh pita, cheeses, coffee) early for us. The accommodation itself is perfectly nice and clean. The only negative was that it is not very sound proof so we heard activity in the hall and on the street, but still slept fine. Great stay for the price.

8/10 Good

MUEEZ

Liked: Staff & service, property conditions & facilities
Convenient
Convenient for one night stay, close to local attractions & shopping

6/10 Okay

Dan

Liked: Staff & service, property conditions & facilities, room comfort
Good location, good value for $
Hotel was centrally located and served us well for a place to sleep for the night. Room was ok, bathroom was quite filthy, but could have been worse, considering we've seen other hotels in the area. Staff were kind, nice and helpful. We hated the fact that people were smoking everywhere in the shared spaces, including the dinning room and lobby.

8/10 Good

Nazri, Malaysia

Liked: Cleanliness, staff & service, room comfort
Nice room & good service
Room is very clean & big. Good location,great staff Breakfast just fair.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mohammed the reception gentleman was extremely nice. Informative, caring, helping and attentive.

8/10 Good

Bill, Kansas City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check in was very easy and our room was clean and comfortable. The location in the center of the city made it easy to walk to nearby shops and restaurants.
Response from Thair on 10 Nov 2016
Thank you very much for sharing your experience with us and other guests... We are very glad that our services met with your expectations and hope to see you again soon...

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Matthew

Disliked: Cleanliness, staff & service
Excellent location in Jordan but very basic hotel
This hotel is very basic but located in the heart of downtown Jordan so lots of great cafes and restaurants and shops surrounding the hotel. Breakfast is only just adequate . If you stay in the rooms with a view of the city below, make sure you bring good ear plugs. I don't think there is daily housekeeping here but we certainly never had any the four days we stayed. This is a good budget option but don't expect anything special. Also would be a good idea to bring some body wash and shampoo for your stay as they only give you one teeny tiny bottle of each for your entire stay.
Response from General Manager on 10 Nov 2016
Thank you very much for taking the time to post your experience and we took all your constructive remarks into consideration. Please note that we are a budget-friendly hotel …. each and every guest receives a welcome letter with necessary information during their stay and one of the things we always encourage our guests to do (because we do not have a daily turn down service) is to ask us to make up their room when needed.

6/10 Okay

Tee, Amman

Not bad
Rooms are clean (most important). Came across two hotel reception members, one was useless and one was super helpful, hence the acceptable rating, otherwise I would have rated it excellent for that one receptionist's advice and care. Breakfast needs a whole lot of upgrading in choices and quality. Basically the price you pay is what you expect out of the experience. All in all, not too bad.

10/10 Excellent

Abobakr, Libya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome nights
It was wonderful