Dear Joy, thank you for your nice score! As an authentic, historic buildiing in the center of Amsterdam we indeed have small flights of stairs throughout the building. It is indeed different from a newly built.

Dear Christoffer, thank you for your very positive review. We are happy you had good time in Amsterdam and at the Nova Hotel! Looking forward welcoming you again some day!

Beste Marc, dank voor de positieve review en mooie woorden. Onze ligging is inderdaad zeer centraal en toch heel rustig. We hopen je nog eens te mogen verwelkomen.

Dear Fatih, thank you so much for your kind review. It is always good to read that guests enjoyed our hotel and had a good time. We hope to see you again some day!

Dear Neen, you are making us blush with your very positive review. We apologise for the stain on the towel. They are clean but some stains cannot be washed out anymore, Since they come in folded from the laundry, our staff can't always see it otherwise we will return them.Hope to see you again some day!

Dear Colleen, thank you so much for your very kind words. I will inform our staff and hope to see you again next time!

Dear YERBOL, we sincerely apologise that your room was not warm. We are installing a new heating system and some rooms need to be better regulated. The sudden drop in temperature did not help. Again we are very sorry for that.