The staffs who work in the front desk are very helpful, but housekeeping staffs definitely need more training! One day some one forgot the bathroom cleaner on the sink top; and the other day , no one wash the used wine glasses and water glasses!
Carl Hou
2024 年 6 月入住 4 晚
8/10 还可以
SHUK HA
2023 年 11 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hotel room is grand and large. Location good and easy for parking.
SHUK HA
2023 年 11 月入住 2 晚
10/10 超赞
真实旅客
与家人及幼儿出行
2020 年 2 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Love ithe contemporary design. Very comfortable bed. The room was very spacious, Staff was very helpful in showing us the ways to go around the city. Overall. We enjoyed our stay very much.
We have chosen this hotel because we have confidence in Hyatt group. The overall experience is ok. However this Hyatt regency is a bit far from the city centre. The room is quite small. Moreover this hotel is very disappointed in terms of cleanliness. We spotted hair on the pillow upon arrival. And there’s a black dead insect spot on the blanket too. So I wouldn’t recommend this hotel paying for this price.
真实旅客
8/10 还可以
CHAK MAN
2017 年 5 月 15 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
CHAK MAN
10/10 超赞
John
2025 年 7 月 17 日
满意:清洁度、员工和服务、住宿条件和设施
John
2025 年 7 月入住 2 晚
10/10 超赞
Wendy
与家人出行
2025 年 7 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A wonderful spot in a quiet but convenient location. Great food and wonderful service!
Wendy
2025 年 7 月入住 3 晚
8/10 还可以
Praveen
与家人及幼儿出行
2025 年 7 月 12 日
满意:清洁度、服务设施、住宿条件和设施
Very good location. Central to key spots in the city. Very walkable. Great facilities, modern.
Praveen
2025 年 7 月入住 4 晚
10/10 超赞
Allan Keith
与家人出行
2025 年 7 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This corner room on the first floor was beautiful, modern and large floor to ceiling glass on both sides and super view of the street activity, including lots of bicycles and trams.
The staff were incredibly friendly and helpful - my wife had an injury to her hip immediately prior to our arrival at the hotel and the staff fetched a wheelchair quickly and assisted us. We were able to keep the wheelchair our entire stay.
Beautiful building in a quiet area with lots of trees near the canal.
A wonderful stay - I highly recommend this hotel!
Lots of families, and it seems to be family-friendly as well.
Allan Keith
2025 年 7 月入住 3 晚
10/10 超赞
luwen
与家人及幼儿出行, 与家人出行
2025 年 7 月 7 日
满意:清洁度、服务设施、住宿条件和设施
Everything is perfect here, definitely will come back.
luwen
2025 年 7 月入住 3 晚
10/10 超赞
Man-Wah
2025 年 7 月 7 日
The best hotel in Amsterdam wit
Man-Wah
2025 年 6 月入住 4 晚
10/10 超赞
Mathew
团体旅客
2025 年 7 月 7 日
满意:清洁度、服务设施、住宿条件和设施
The property was very clean and the staff was friendly and helpful. I made a mistake in my second booking but they were able to accommodate me. The bar and great cocktails with a skilled bartender.
The gym and spa are nice but I wish they were open a bit longer
Mathew
2025 年 7 月入住 3 晚
4/10 很差
Santanu
2025 年 6 月 29 日
满意:清洁度
不满意:住宿条件和设施,员工和服务
Understaffed and poorly managed. You cannot get front desk up respond or room service to pick up phone. They will chase you for signature even for $7 bottle of water when you told them your room number to charge. They have a low quality Indonesian restaurant on site. Breakfast is good. No pool or anything got kids. So my kid was bored staying at the room
Santanu
2025 年 6 月入住 2 晚
8/10 还可以
Siil
2025 年 6 月 27 日
满意:清洁度
Siil
2025 年 6 月入住 2 晚
6/10 一般
Judith
与家人出行
2025 年 6 月 25 日
The rooms are okay but not up to the standards of other Hyatt Regencies we have stayed in. Location is about a 30 minute walk to the museums but not terribly convenient otherwise.