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阿姆斯特丹凱悅酒店的評價

4.5 out of 5
阿姆斯特丹凱悅酒店
Sarphatistraat 104, Amsterdam

評價

9.4

完美

10 分評分，優異；748 則評價中有 551 則" "
8 分評分，不錯；748 則評價中有 150 則" "
6 分評分，一般；748 則評價中有 25 則" "
4 分評分，欠佳；748 則評價中有 14 則" "
2 分評分，很差；748 則評價中有 8 則" "

9.6/10 

整潔度

9.4/10 

職員與服務

9.2/10 

設施服務

9.6/10 

住宿狀況

9.2/10 

環保程度

評價

8/10 不錯

SHUK HA

讚好：整潔度、職員與服務、設施服務和住宿狀況
Hotel room is grand and large. Location good and easy for parking.
於 2023 年 11 月住了 2 晚

10/10 優異

真實旅客

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Love ithe contemporary design. Very comfortable bed. The room was very spacious, Staff was very helpful in showing us the ways to go around the city. Overall. We enjoyed our stay very much.
於 2020 年 1 月住了 3 晚

10/10 優異

Nai Wen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
飯店雖不在市中心，但離電車站、地鐵站非常近，交通不成問題，同時也能兼顧夜晚安靜的休息環境。房間內一如hyatt的品質，大而舒適！
於 2019 年 12 月住了 5 晚

10/10 優異

CHIA

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 1 晚

8/10 不錯

Shirley

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Outdoor cafe feeling great , so relaxing . The staff so nice and helpful. Thank you all.
於 2019 年 10 月住了 4 晚

10/10 優異

wei ju

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
房間大，舒適！早餐與6:00-8:00的沙拉吧很好！距市中心太遠！
飯店的房間不小，乾淨舒適，早餐很好！就是離中央車站要搭4站地鐵！下地鐵也得走一段，搬行李太辛苦！離景點也都要搭地鐵，走不到！住club房很好，晚上6:00-8:00在2樓有沙拉，面包，甜點，咖啡、飲料、酒，可當簡式晚餐！服務員態度超好！除了距離市中心太遠，其他都非常好！
於 2019 年 2 月住了 2 晚

6/10 一般

真實旅客

讚好：職員與服務和客房舒適度
不滿：整潔度
An average hotel
We have chosen this hotel because we have confidence in Hyatt group. The overall experience is ok. However this Hyatt regency is a bit far from the city centre. The room is quite small. Moreover this hotel is very disappointed in terms of cleanliness. We spotted hair on the pillow upon arrival. And there’s a black dead insect spot on the blanket too. So I wouldn’t recommend this hotel paying for this price.

8/10 不錯

CHAK MAN

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

Ari

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent location. The Albert Hiejn grocery store across the street was very useful and convenient.
於 2024 年 4 月住了 5 晚

10/10 優異

Paula

讚好：整潔度、職員與服務和住宿狀況
Stunning with great service
於 2024 年 2 月住了 3 晚

10/10 優異

Paola Vanessa

於 2024 年 4 月住了 2 晚

10/10 優異

h

讚好：整潔度、職員與服務、設施服務和住宿狀況
safe
於 2024 年 3 月住了 2 晚

6/10 一般

Chintan

讚好：整潔度、設施服務和住宿狀況
不滿：職員與服務
Overall, I had a good stay at this property. I had a few staff interactions that felt pretty rude though. Here are some examples: I asked the front desk after I exercised if I could purchase a protein bar from the front desk (I saw this on the room service menu). The receptionist looked at me and said maybe in the “club lounge” they had this, but she didn’t “think I had access to that,” without having checked my room number. She checked anyway and that interaction was more or less fine, just a miscommunication. A second time, I came back from lunch late in the day and had leftovers. I went to the front desk to ask for silverware, and another receptionist asked me “do you have a room here?” And I said yes but I really wanted to ask “why on earth would I come in here just to ask for silverware?!” It felt a bit insulting as it made me feel like I wasn’t a guest at my own hotel. The combination of experiences no turn down service during my whole stay (which was never communicated to me) has left me at 3 stars. The hotel is in a great location and has great amenities, but the customer service left a bad taste in my mouth. Hope you take the feedback into consideration when interacting with guests. Subtle shifts in tone and fostering a welcoming environment can make a world of difference. My feedback doesn’t apply to the servers at the restaurant who were all really kind.
於 2024 年 3 月住了 4 晚

10/10 優異

Karen

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent attention
於 2024 年 3 月住了 3 晚

10/10 優異

mara

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Un soggiorno semplicemente splendido!
於 2024 年 3 月住了 4 晚

10/10 優異

Christopher

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was tremendous; so very friendly helpful and informative. The restaurant was very, very good. I also told them upon checking out that the Junior Suite we stayed in was without question the most well designed/thought-out, most user- friendly hotel room I have ever stayed in. I highly recommend this hotel.
於 2023 年 12 月住了 3 晚

10/10 優異

Pablo

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Confortable/spacious rooms & lobby bar
於 2024 年 3 月住了 2 晚

8/10 不錯

Colin (London)

讚好：整潔度、職員與服務和住宿狀況
Not the best location
於 2024 年 3 月住了 2 晚

8/10 不錯

Sinisa

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 5 晚

10/10 優異

Tori

The hotel was excellent. Multiple places to choose from to eat and drink. The hotel is so clean and extremely hospitable. The staff is so accommodating. Everything was great! Laundry service, night life, great location, and perfect size room
於 2024 年 2 月住了 3 晚

10/10 優異

Alexander

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel feels modern and contemporary. All fittings feel new. The bar and free pool table have a lovely cosy feel. the hotel is located 100m from the metro and tram lines so it is really easy to either head in to Amsterdam central, or out to the Ajax stadium, or around on the tram to the Museum sector and Anne Frank museum.
於 2024 年 2 月住了 3 晚

8/10 不錯

Ken Yin sang

讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice property..
於 2024 年 2 月住了 2 晚

10/10 優異

Rodrigo

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Todo muy bien
於 2024 年 2 月住了 1 晚

8/10 不錯

Marlene

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Property was lovely & staff were great too - very accommodating. The location is perfect
於 2024 年 2 月住了 4 晚

10/10 優異

Yee Ting Janette Reyes

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 3 晚

10/10 優異

Martin

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Regency club was really handy for light breakfast and dinner.
於 2024 年 2 月住了 3 晚

10/10 優異

Margaret

讚好：整潔度、職員與服務和住宿狀況
Exceptional staff . Very accommodating ! Great fitness center and spa ! Wonderful buffet breakfast . A pleasure to stay there
於 2024 年 2 月住了 3 晚

10/10 優異

Hieu

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 5 晚

8/10 不錯

Glenn

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 3 晚

10/10 優異

Geir

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚

10/10 優異

Antonio

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

8/10 不錯

Johnny Chinh

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good value for money located just outside the main attractions but definitely walking distance, generally a good property
於 2024 年 1 月住了 2 晚

10/10 優異

Efren

於 2024 年 1 月住了 2 晚

10/10 優異

catalina

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 2 晚

10/10 優異

Brady

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The food was excellent!!! 6 stars! Staff very friendly and helpfull!
於 2024 年 1 月住了 7 晚

8/10 不錯

Paula

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚

10/10 優異

Daniel

於 2024 年 1 月住了 3 晚

10/10 優異

Reeta Dhungana

於 2024 年 1 月住了 2 晚

10/10 優異

JOSE LUIS

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excelente
El trato del personal fue excelente. La habitación muy linda. Es un gran hotel.
於 2023 年 12 月住了 1 晚

8/10 不錯

Armen

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Gutes Hotel in recht zentraler Lage. Leider kein Pool, aber tolles Frühstück und schöne Zimmer
於 2023 年 12 月住了 1 晚

10/10 優異

Dennis

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 3 晚

2/10 很差

james

伴侶同遊
讚好：整潔度和住宿狀況
不滿：職員與服務和設施服務
於 2023 年 12 月住了 1 晚

8/10 不錯

Robert

於 2023 年 12 月住了 2 晚

10/10 優異

Sergio (Widen)

於 2023 年 12 月住了 7 晚

10/10 優異

Halley

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 3 晚

10/10 優異

Lala

於 2023 年 12 月住了 3 晚

10/10 優異

KASPER

多人同遊
讚好：職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚

10/10 優異

James

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good hotel for the money
Good chain hotel in a relatively quiet part of town.
於 2023 年 12 月住了 2 晚

10/10 優異

Adam

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Loved the steam/sauna option. We stayed here the last night of a 14 day trip and the facilities were a life saver. The room was spacious and the staff was very friendly.
於 2023 年 12 月住了 1 晚

8/10 不錯

Daniel

讚好：整潔度、住宿狀況和客房舒適度
Fint hotell, restaurangen och servicen sådär.
Hotellet var fint, bra bar och rummen var fina. Med tanke på priset borde servicen varit bättre.
於 2023 年 12 月住了 3 晚