Good airport access nice size rooms free breakfast and indoor pool fast check in on a very late arrival. Decent place to stay if you can tolerate that housekeeping will not clean your room daily despite daily requests at front desk we had about a 60% response and dismissive response when we followed up with staff stating the room list did not have us listed for cleaning despite our multiple prompts and one night they said they would send the staff in later but 9-10pm came and we finally just set our trash outside in the hallway. Also be wary of the drug deals and random vans loitering in the rear parking lot against the Office Depot side lot we reported people exchanging vials and bags of drugs to staff and there is a non emergent local line 311 to report suspicious activity. Otherwise if you can tolerate intermittent housekeeping and drug deals in the parking lot the hotel itself is nice enough inside and staff seem to enjoy working there.
Leana Elizalde
2025 年 6 月入住 6 晚
10/10
Comfortable clean rooms, friendly staff, and nice complimentary breakfast each morning.
Shawn
2025 年 6 月入住 3 晚
2/10
Staff in this hotel were not trained with good guest service. The worst staff is FD staff CHRIS, he is very rude, lazy and dnt have any respect to guests in the hotel. I will not be returning to this property because of this man.
Regie
2025 年 6 月入住 4 晚
10/10
Biggest complaint would be the lack of 24 hour coffee and hot water station. IF the bar was open, you would have to wait for the bartender and if the bar was closed you have to interrupt the desk clerk to get you hot water or coffee.
Tommy David
2025 年 6 月入住 6 晚
4/10
The only thing this property has in common with any other Hyatt is the name and the price.
There was also an issue with the airport shuttle - it took over 45 minutes to arrive instead of the promised 15.
anna
2025 年 6 月入住 1 晚
8/10
The women staff were amazing.
Diane
2025 年 6 月入住 2 晚
10/10
Very large and clean room.
Michael E
2025 年 6 月入住 2 晚
10/10
Great place, didn't get a chance for breakfast we left so early for our flight but everything else was great.
Anna
2025 年 5 月入住 1 晚
10/10
Helen
2025 年 5 月入住 1 晚
10/10
Like the rooms
Teresa
2025 年 4 月入住 5 晚
10/10
Nice midtown location and we were able to check in early. Friendly staff
Erin
2025 年 5 月入住 1 晚
10/10
My favorite place to stay when in Anchorage- either for one night or a few days. Friendly staff, clean facilities and centrally located.
Liisa
2025 年 1 月入住 1 晚
10/10
Guest services was friendly and accommodating. Unfortunately, we encountered a homeless person several times during our short stay.
Melissa
2025 年 5 月入住 1 晚
10/10
Erin
2025 年 5 月入住 1 晚
10/10
Melvin
2025 年 5 月入住 1 晚
10/10
Quiet, restaurant service was very good
Karen
2025 年 5 月入住 2 晚
10/10
Felicia
2025 年 5 月入住 1 晚
8/10
Great breakfast. You have to ask for any maid services…the only real negative. Jade is an awesome employee!
Claire
2025 年 5 月入住 5 晚
10/10
Everything was good
Jerry
2025 年 5 月入住 2 晚
10/10
The included breakfast was pretty good, particularly the chopped fruit. Staff was kind and friendly.
Lindsey
2025 年 5 月入住 2 晚
10/10
Jonthan
2025 年 4 月入住 2 晚
6/10
Hotel overall shows heavy wear in the common areas carpets were dirty especially in the elevators!
Two computers but only one worked, lights in common areas needed replaced burn out
Breakfast was ok however toaster device was out of order? How do you make toast or heat up a bagel? You don’t
Place id staffed with younger people who don’t have idea of customer service!
Over priced!
Hotel room shies wear low quality bedding and towels!