The place itself is very nicely set up, cozy, and located in a quiet neighborhood. Very neat and comfortable. We definitely appreciated the bottles of water kept around the house.
Unfortunately, our overall experience was impacted by a couple of issues.
Communication around check-in was not great. We hadn’t received any instructions until check-in despite reaching out to the host a couple of hours before check-in time but we didn’t hear back until after the 4 PM check-in time which happened only after escalating to VRBO customer support. The host mentioned they were dealing with an issue, which we completely understand, but more proactive communication would have been greatly appreciated. Our tired toddler fell asleep in the car while waiting, and we ended up driving around for another hour.
We also discovered that the bathtub drain wasn’t working while showering our child, which meant the four adults in our group were unable to shower during our overnight stay. The host apologized, which we appreciated, but combined with the delayed check-in, these issues made for a frustrating experience after a long day of driving.