客房, 1 張特大雙人床, 非吸煙房 (Whirlpool) | 房內夾萬、書桌、手提電腦工作空間、遮光窗簾/窗簾
查看供應

安那波利斯智選假日套房酒店 (IHG 旗下酒店)的評價

2.5 out of 5
安那波利斯智選假日套房酒店 (IHG 旗下酒店)
2451 Riva Rd, Annapolis, MD

評價

8.2

很好

10 分評分，優異；1000 則評價中有 429 則" "
8 分評分，不錯；1000 則評價中有 333 則" "
6 分評分，一般；1000 則評價中有 123 則" "
4 分評分，欠佳；1000 則評價中有 71 則" "
2 分評分，很差；1000 則評價中有 44 則" "

8.4/10 

整潔度

8.8/10 

職員與服務

8.2/10 

設施服務

8.0/10 

住宿狀況

8.6/10 

環保程度

評價

4/10 欠佳

jieping

讚好：整潔度
不滿：職員與服務、住宿狀況和客房舒適度
后面墓地我不喜欢，
於 2018 年 6 月住了 1 晚
Michael R. 於 2018年7月12日的回應
Dear Jieping, Thank you for taking the time to offer your feedback. Our number one goal is to provide for every need of our guests efficiently and effectively. Thanks for choosing to stay with us.

10/10 優異

Heather

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very Nice!
於 2024 年 4 月住了 2 晚

10/10 優異

david

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Management 於 2024年4月22日的回應
David ;thanks for your review.

8/10 不錯

martha a

讚好：整潔度和住宿狀況
於 2024 年 4 月住了 3 晚
Management 於 2024年4月22日的回應
Martha thank you for reviewing us.

10/10 優異

Nora

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very good hotel. We’ll stay again.
於 2024 年 4 月住了 1 晚
Management 於 2024年4月22日的回應
Nora looking forward to your next visit.

8/10 不錯

scott

多人同遊
讚好：整潔度、職員與服務和住宿狀況
I liked the view of church and grave stones from my window birds flying around
於 2024 年 4 月住了 1 晚
Management 於 2024年4月22日的回應
Scott glad you enjoyed your stay.

6/10 一般

Rebecca

家人同遊, 伴侶同遊
不滿：整潔度
Parking was horrible, multiple shipping containers taking up spots, the hallways were smelling of weed all day long, the breakfast was disappointing with gravy being put out frozen still, the cinnamon rolls and bagels were stale as cardboard. But the biscuits were nice and fresh and sausage links were great. The bed was comfortable and clean but the bathroom needs a serious deep scrub because idk what was on the walls around the walls or why when floor got wet the mat turned black. The workers I interacted with can't speak for all just seemed not to interested in being there or over dealing with clients.
於 2024 年 4 月住了 2 晚
Management 於 2024年4月8日的回應
Rebecca thank you for your feedback. I will speaking with my staff to make sure we address all concerns.

10/10 優異

Brittany

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location
於 2024 年 3 月住了 1 晚
Management 於 2024年4月8日的回應
Brittany we are pleased you enjoyed your stay with us.

10/10 優異

Bob

讚好：整潔度、職員與服務和住宿狀況
The location is near a nice variety of restaurants and shopping. The fitness room exceeded expectations.
於 2024 年 3 月住了 1 晚
Managment 於 2024年3月25日的回應
Bob, we are pleased that you in enjoyed your stay with us.

10/10 優異

Xavier (altamonte springs)

讚好：整潔度和住宿狀況
於 2024 年 3 月住了 1 晚
Managment 於 2024年3月19日的回應
Xavier Thanks so much for the review.

2/10 很差

Amanda

伴侶同遊
不滿：整潔度、設施服務和住宿狀況
Typically with a Holiday Inn Express I know to not expect anything crazy but this stay was really unexpectedly poor. There was no hot water due to an issue with the hot water heater, the AC didn’t work and would sound like it was running but no air was coming out, the shower had mold around it and the room wasn’t ready for over an hour after we were told it would be ready.
於 2024 年 3 月住了 1 晚
Management 於 2024年3月18日的回應
We apologize for all issues with the stay. Our check in time isn't until 3pm. We do our best to honor early check in request but it isn't guarantied.

10/10 優異

Jose (Bowie)

讚好：整潔度、職員與服務和住宿狀況
Great
於 2024 年 2 月住了 3 晚
Management 於 2024年3月18日的回應
Jose apricate you taking the time to review us.

10/10 優異

Heather

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was a great place to stay and close to things we wanted to do.
於 2024 年 3 月住了 2 晚
Managment 於 2024年3月11日的回應
Heather we apricate your review.

10/10 優異

James

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean, modern, hotel with above average included breakfast. The handicap features were good.
於 2024 年 3 月住了 1 晚
Management 於 2024年3月5日的回應
James we apricate the kind words and hope stay with us again.

10/10 優異

Barbara

讚好：整潔度、職員與服務和住宿狀況
Very nice area around hotel. Staff was super friendly rooms very clean.
於 2024 年 2 月住了 2 晚
Managment 於 2024年3月4日的回應
Barbara thanks for your kind words.

6/10 一般

Darren

家人同遊
讚好：整潔度、職員與服務和設施服務
Plenty of food stores (Whole Foods & Stop & Shop) and dining (Cava, Mission BBQ to just name a few) options surround the property. Parking was also convenient. The breakfast was so-so. We stayed 2 nights and had morning meal twice. First morning, the eggs, sausage and turkey bacon were all undercooked. Next day, it was much better so someone probably spoke up. The pancake maker made undercooked pancakes also. But, they had fruit, several oatmeal flavors, cereals, juices, milk, decent coffee and tea options. The gym is VERY small and in a bad location. You walk right up to it in the lobby as you head to any room so you would feel like an exhibit since the front is all glass. Staff was fine. The decor of the rooms is very dated. The bathrooms look like they were last updated maybe in the 1990's at the earliest, but everything worked ok. The safe in the room also did not work. My biggest complaint is that there is virtually ZERO noise insulation between rooms. I heard two ladies' conversation next door like they were sitting right in front of me. When they used the hair dryer, you would have sworn it was coming from your own bathroom. Thank God they weren't late night TV watchers, because we wouldn't have slept otherwise. If they fixed that, my overall rating would be higher. But overall, the convenience of all the stores/restaurants listed previously made it a pretty good value. We were on a visit to the USNA and it was about 3 miles (8-10 min) away by car.
於 2024 年 2 月住了 2 晚
Management 於 2024年2月25日的回應
Darren thanks for your feedback.

10/10 優異

Warren

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Management 於 2024年2月6日的回應
Warren Thank you for taking the time to review us. We are pleased you enjoyed your stay.

10/10 優異

Christina

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Management 於 2024年1月23日的回應
Christina thanks for your kind review.

6/10 一般

Kelly (Canal Winchester)

Booked two rooms- they have no adjoining available. Originally was not even going to be on same floor. Front desk employee acted like she did me a huge favor to put them together. The room was small and smelled like smoke. Extremely loud neighbors- meant no rest. Won’t stay here again.
於 2024 年 1 月住了 2 晚
Management 於 2024年1月15日的回應
Kelly, I apologize for all issues with your stay we hope you give us another chance to prove that this isn't our norm.

2/10 很差

keith

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Management 於 2024年1月15日的回應
Keith we apologize for any issues you had with your stay.

10/10 優異

Bradley

讚好：整潔度、職員與服務、設施服務和住宿狀況
Place is one of a kind
於 2024 年 1 月住了 1 晚
Management 於 2024年1月12日的回應
Bradley thanks for your kind words.

10/10 優異

Simon

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 3 晚
Management 於 2024年1月11日的回應
Simon thanks for the review.

10/10 優異

Robert

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Comfort. Great sleep.
於 2023 年 12 月住了 3 晚
Management 於 2024年1月11日的回應
Robert we look forward to your next visit.

10/10 優異

Robert

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Comfortable
於 2023 年 12 月住了 3 晚
Management 於 2024年1月5日的回應
Robert thanks for reviewing us.

10/10 優異

Sandra

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The ladies at the front desk were super friendly. We enjoyed our stay. The breakfast was very good.
於 2023 年 12 月住了 2 晚
Management 於 2024年1月5日的回應
Sandra thanks for mentioning our excellent breakfast team.

8/10 不錯

Julia

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice place to stay but it was odd that the clerk asked us if we wanted "the parking lot view or the cemetery view." The TV did not work due to heavy rain.
於 2023 年 12 月住了 1 晚
Management 於 2024年1月2日的回應
Juila, thanks for the review.

10/10 優異

Joann

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
Management 於 2023年12月29日的回應
Joann thanks for rating us so highly.

8/10 不錯

Michael

Management 於 2024年2月12日的回應
Thanks for the review.

10/10 優異

Lynne

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very convenient to game at Naval Academy and good price.
於 2023 年 12 月住了 1 晚
Management 於 2023年12月29日的回應
Lynne thanks for mentioning that we are convenient for a good price.

10/10 優異

Janice

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 7 晚
Management 於 2023年12月29日的回應
Janice thanks for the 10 out of 10.

10/10 優異

Pricila

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Management 於 2023年12月8日的回應
Pricila Thanks for taking the time to review us

10/10 優異

Juli

伴侶同遊
讚好：住宿狀況
There was a little hiccup with check in but was very quickly resolved and with a great attitude
於 2023 年 12 月住了 2 晚
Management 於 2023年12月5日的回應
Juli We are pleased your issue was resolved and thank you for your review.

10/10 優異

Janelle

於 2023 年 11 月住了 1 晚
Management 於 2023年12月11日的回應
Janelle Thanks so much for the review.

2/10 很差

Laura

不滿：整潔度、職員與服務和住宿狀況
The room smelled terrible and the beds sagged in the middle. We were also overcharged $50.
於 2023 年 11 月住了 1 晚
Management 於 2023年11月13日的回應
Laura we are sorry for any issues you experienced during your stay with us. Please note we authorize your card for an additional 50.00 during check in for incidentals and the 50.00 falls off in 3 to 5 business days.

8/10 不錯

Karen

讚好：整潔度和設施服務
We enjoyed the stay however my friend's credit card was charged sn extra $50. Her credit card company is now disputing the charge
於 2023 年 11 月住了 1 晚
Management 於 2023年11月10日的回應
Karen thanks for rating us so highly, your friend wasn't charged an extra 50.00. We authorize an additional 50.00 for incidentals an the authorization falls off after 5 to 7 business day as long as there were no damages to the room.

10/10 優異

janet

於 2023 年 11 月住了 1 晚
Management 於 2023年12月4日的回應
Thanks for the great review.

8/10 不錯

Sharon (Hebron)

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚
Management 於 2023年11月10日的回應
Thanks so much for the review.

10/10 優異

Monica

於 2023 年 10 月住了 2 晚
Management 於 2023年11月21日的回應
thanks for rating us so highly

4/10 欠佳

Amy

商務旅客
讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
Staff is nice, Place is not good condition
The staff was very nice - no complaints there. The condition of the hotel was what was sub par especially for what we paid. The price of the hotel was over 800.00 for two rooms. We killed multiple bugs in our room. The price was higher than 5 star hotels.
於 2023 年 10 月住了 1 晚
Management 於 2023年10月26日的回應
Amy thanks for mentioning our great staff. We apologize for all issues experienced during your stay with us.

10/10 優異

Douglas

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 5 晚
Management 於 2023年10月18日的回應
Douglas thanks for your review.

10/10 優異

Josephine

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 2 晚
Management 於 2023年10月18日的回應
Josephine thanks for taking the time to review us.

8/10 不錯

Joseph

讚好：整潔度、職員與服務和住宿狀況
Staff was excellent.,
於 2023 年 10 月住了 1 晚
Management 於 2023年10月18日的回應
Joseph thanks for mentioning our great staff.

2/10 很差

Audrey

多人同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
TV was broke and hotel did nothing to accommodate me
於 2023 年 10 月住了 1 晚
Management 於 2023年10月13日的回應
Audrey, I apologize for the issues you had with the t.v.I noticed your a rewards member. I went had and deposited points into your account.

8/10 不錯

Ronald

於 2023 年 10 月住了 1 晚
Management 於 2023年11月10日的回應
Ronald thanks so much for the feedback.

10/10 優異

Ian

於 2023 年 10 月住了 1 晚
Management 於 2023年11月10日的回應
Ian thas for taking the time to review us.

6/10 一般

Danilo

讚好：職員與服務和設施服務
Breakfast was great. The carpet in the room needs cleaning.
於 2023 年 10 月住了 2 晚
Management 於 2023年10月13日的回應
Danilo Glad you enjoyed the breakfast, thanks for letting us know about the carpet

10/10 優異

James

家人同遊
讚好：整潔度、職員與服務和住宿狀況
This is a very good Holiday Inn. Considering the price of other hotels in the area, this is a great value
於 2023 年 9 月住了 2 晚
Management 於 2023年10月13日的回應
James thanks for say such nice things.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great location for us to do what we needed to do. Loved being able to walk anywhere for dinner.
於 2023 年 9 月住了 3 晚
Management 於 2023年11月10日的回應
Thanks for the 10 out of 10.

10/10 優異

Cheryl

讚好：整潔度、職員與服務和住宿狀況
Place was nice and clean
於 2023 年 9 月住了 1 晚
Management 於 2023年9月28日的回應
Thanks for taking the time to review us.

8/10 不錯

Richard

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice area.Clean rooms and good breakfast included. I would stay there again.
於 2023 年 9 月住了 1 晚
Management 於 2023年9月28日的回應
Glad you enjoyed our clean rooms and great breakfast.