Arcetri Hotel with Pool

"Rapport qualité prix mauvais. Porte-fenêtre laissée ouverte par 2 fois par les femmes de chambre (sachant qu'un balcon était commun avec d'autres chambres). Douche non étanche (et donc de l'eau partout après la douche). "climatiseur" faisant un bruit de fond en permanence et impossible à éteindre. Hotel bruyant et mal isolé. Une première carte pour ouvrir la chambre qui ne fonctionnait pas. Je déconseille vivement."

"You are paying for the view!!!! This hotel was not worth the money spent in my opinion. The hotel staff was not very accommodating, though the restaurant staff was lovely. We had to bring our luggage up to our room and back down during check in and check out — no one even offered and trust me it was a hike to get it up there. Also they overcharged us at every turn. At their overpriced wine testing (which they were unprepared for our reservation, not set up and didn’t remember what we booked) they said a bottle was $40, then at dinner said the same bottle was now $65! Every glass of wine was steeply priced and the wine tasting was boring and uninformative. We preferred our wine tasting elsewhere (save your money!). The bed was extremely uncomfortable, worst one we slept on the whole trip. While the chef at their restaurant is incredible, we enjoyed our first dinner there and felt like it was worth the money. The food for the olive grove dinner was not as good and we didn’t even get to sit in the grove for most of the night due to the cold temps (the highlight was the incredible live band they had which saved the dinner for us). Overall we spent almost no time at the hotel and were very disappointed in the overall experience — not a luxury experience at all. Save your money, go elsewhere or be prepared to pay solely for the view. "