Arlington Heights Hotel with Pool

"Good location. The area is full of shopping & restaurants. Very walkable."

"Meh."

"Poor staff communication and not helpful!"

"The panoramic room is the best because the views at night"

"Great breakfast, clean room, close to our destination. "

"The staff were kind and helpful, everything was clean, and I appreciated the free shuttle to/from O'Hare (and that it was close to the airport). I think having a proper little shop for travelers' needs, rather than a faulty vending machine, would make it just a wee bit better, but overall the experience was good. "

"Beautiful hotel. Lovely staff. Good restaurant. Good vibes. "

"At check in, there were two staff working the desk. BOTH staff were scrambling to help a couple who had failed to cancel and reschedule a previous reservation correctly. So, that left a very long line of us waiting to check in at 3pm. Additionally, the staff gave the couple a discounted rate that was approximately $40 less than my rate. We all know differential pricing happens, but to see it happen to one customer and not be offered the same discount was unacceptable and disconcerting."

"Nice facilty with the worst service I have ever encountered in what was supposed to be an upscale hotel. I didn’t expect four seasons service but this was like a motel you can pay be the hour. The doormen were the only staff who cared about guests."