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印度果阿邦希爾頓逸林酒店的評價

5 out of 5
印度果阿邦希爾頓逸林酒店
Ximer Arpora Bardez, Arpora, Goa

評價

7.0

不錯

10 分評分，優異；141 則評價中有 37 則" "
8 分評分，不錯；141 則評價中有 44 則" "
6 分評分，一般；141 則評價中有 25 則" "
4 分評分，欠佳；141 則評價中有 18 則" "
2 分評分，很差；141 則評價中有 17 則" "

7.4/10 

整潔度

7.8/10 

職員與服務

5.6/10 

設施服務

7.4/10 

住宿狀況

6.8/10 

環保程度

評價

8/10 不錯

Shruti

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 3 晚

2/10 很差

Tejan

於 2024 年 2 月住了 2 晚
Arun Prakash 於 2024年2月28日的回應
Dear Guest,Greetings from DoubleTree by Hilton, Goa - Arpora - Baga!Thank you for choosing to stay with us and for sharing feedback. On the onset we are disheartened to know that you had an unsatisfactory experience during your stay and we were unable to deliver to you the Hilton Hospitality we pride ourselves. This is definitely not in line with the level of standards we strive to achieve. We hope you give us another chance to serve you better.Warm Regards,Arun PrakashRooms Division ManagerDoubleTree by Hilton Goa – Arpora – Baga

10/10 優異

Naranbhai

於 2024 年 2 月住了 3 晚
Marketing 於 2024年2月23日的回應
Dear Guest,We are so grateful for the great rating! Your feedback is extremely important to us. We're glad that you had a wonderful time with us and that we were able to make your stay comfortable and memorable. We hope to have the opportunity to host you again in the future.Kind Regards,DoubleTree by Hilton Goa Arpora Baga

8/10 不錯

Zarin

讚好：整潔度、職員與服務和住宿狀況
It was a nice and pleasant stay at the hotel.
於 2023 年 6 月住了 3 晚

10/10 優異

David

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent staff a pleasure to stay there
於 2023 年 1 月住了 2 晚

6/10 一般

Nandita (mayaguez)

8/10 不錯

Soma

多人同遊
讚好：整潔度、住宿狀況和客房舒適度
於 2022 年 7 月住了 5 晚
Management 於 2022年9月30日的回應
Dear Soma, Greetings from DoubleTree by Hilton Goa – Arpora - Baga. Thank you for your positive rating. We look forward to welcoming you back again. Thank you, Team DoubleTree by Hilton Goa – Arpora - Baga.

6/10 一般

Rozer Binni Johan

家人同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
I booked my room knowing the fact that this is the Hilton’s property so I was expecting atleast the basic cleanliness but I was highly disappointed ☹️ after experience. There are Stains on the tiles and the bathroom doors and room’s floor wasn’t mopped .
於 2022 年 6 月住了 1 晚
Management 於 2022年7月7日的回應
Dear Rozer, Greetings from DoubleTree by Hilton Goa Arpora-Baga. Thank you for choosing to stay with us and for sharing a detailed feedback. On the onset we are disheartened to know that you had an unsatisfactory experience during your stay and we were unable to deliver to you the Hilton Hospitality we pride ourselves on. This is definitely not in line with the level of standards we strive to achieve. We apologize for the inconvenience caused and have escalated this to the concerned team for immediate action. We hope you give us another chance to serve you better. Thank You DoubleTree by Hilton Goa Arpora-Baga

4/10 欠佳

Prabhjot

親子同遊
不滿：整潔度、職員與服務和住宿狀況
Curtains were untidy. Were having Chocolate spots. Fan on low speed was making noises. AC Fin's were broken and Air was coming directly on head. Asked for mosquito repellent (Goodnight) at night but didn't get. Most of the times phones were unanswered. On a 3 night stay. Key was changed for 4 times as they stop working. Old property. Food prices are too hing.
於 2022 年 6 月住了 3 晚
Management 於 2022年7月7日的回應
Dear Prabhjot, Greetings from DoubleTree by Hilton Goa Arpora-Baga. Thank you for choosing to stay with us and for sharing a detailed feedback. On the onset we are disheartened to know that you had an unsatisfactory experience during your stay and we were unable to deliver to you the Hilton Hospitality we pride ourselves on. This is definitely not in line with the level of standards we strive to achieve. We apologize for the inconvenience caused and have escalated this to the concerned team for immediate action. We hope you give us another chance to serve you better. Thank You DoubleTree by Hilton Goa Arpora-Baga

10/10 優異

Brijesh

讚好：職員與服務、設施服務和住宿狀況
Location is good
於 2022 年 5 月住了 7 晚
Management 於 2022年7月7日的回應
Dear Brijesh, Greetings from DoubleTree by Hilton Goa Arpora-Baga Thank you for the positive star rating and the great review. We look forward to welcoming you back soon. Thank You DoubleTree by Hilton Goa Arpora-Baga

4/10 欠佳

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
No Valet parking and property is very old for such expensive room charges
於 2022 年 4 月住了 3 晚
Management 於 2022年6月3日的回應
Dear Guest, Greetings from DoubleTree by Hilton Goa – Arpora - Baga. Thank you for the rating and review. We have well noted your feedback and have shared it with the teams for immediate action and improvement. We look forward to welcoming you back soon. Thank you, Team DoubleTree by Hilton Goa – Arpora - Baga

2/10 很差

GUNASEKARAN

多人同遊
不滿：整潔度、設施服務和住宿狀況
We had paid 17000 per night , but not at all worth for the price we had paid , should be rated below 3 star It is worth for less than rs 5000 per night Bath room is very small not at all convenient
於 2022 年 2 月住了 2 晚

4/10 欠佳

Rohit

親子同遊
不滿：整潔度和住宿狀況
a very dirty and unmaintained hotel. its a 5star name to a 2 star lodge. only the staff are friendly, else the full hotel is rundown. regret to have booked and stayed here.
於 2021 年 12 月住了 3 晚

4/10 欠佳

Kulbir

伴侶同遊
不滿：整潔度和住宿狀況
I had greater expectations for this hotel since I paid around $130 for it. It did not come close to what was expected. The biggest problem was the moldy smell in the hotel room. It just didn’t feel clean. The floors were not mopped properly and the wooden frame around the doors in the room were rotting from the bottom. I was extremely excited to stay here but really upset with the experience. The breakfast was nothing special either. I had stayed in a Marriott prior to this stay, it was half the cost and double the cleanliness and benefits. I was amazed by that hotel and wish I could say the same about this as well. I hope you take my feedback and improve this property. Thank you!
於 2021 年 11 月住了 1 晚

8/10 不錯

Darshana

家人同遊, 多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 11 月住了 4 晚

8/10 不錯

vinod

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good Comfortable stay
Stay was good and comfortable. Rooms good . Breakfast excellent
於 2021 年 10 月住了 1 晚

10/10 優異

Koushik Reddy

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 3 月住了 2 晚
Clayton 於 2021年3月21日的回應
Dear Mr. Reddy, Greetings from Doubletree by Hilton Goa - Arpora - Baga! Thank you for taking the time to share your experience. We are delighted to know that you enjoyed your stay at our resort and the services offered by the team exceeded your expectations. We are thrilled to share your ratings to the entire team and look forward to welcoming you back soon. Sincere regards, Clayton Bastian Rooms Division Manager DoubleTree by Hilton Goa-Arpora-Baga

2/10 很差

真實旅客

讚好：職員與服務
不滿：整潔度和住宿狀況
於 2021 年 2 月住了 3 晚
Clayton 於 2021年3月21日的回應
Dear Guest, Greetings of the day! Thank you for taking out your precious time and reviewing our property. It is indeed disheartening to know that we couldn't deliver flawless services to you. We strive hard to give best of the experiences to all our guests, however it seems to have been missed with you. We are extremely apologetic for the same and request you to consider this experience in isolation as not being synonymous of our high held Hilton Standards. We request you to give us an opportunity at welcoming you and serving you soon again at The DoubleTree by Hilton Goa-Arpora-Baga. Yours sincerely, Clayton.Bastian Rooms Division Manager DoubleTree by Hilton Goa-Arpora-Baga

2/10 很差

真實旅客

於 2021 年 2 月住了 3 晚
Clayton 於 2021年3月21日的回應
Dear Guest, Greetings of the day! Thank you for taking out your precious time and reviewing our property. It is indeed disheartening to know that we couldn't deliver flawless services to you. We strive hard to give best of the experiences to all our guests, however it seems to have been missed with you. We are extremely apologetic for the same and request you to consider this experience in isolation as not being synonymous of our high held Hilton Standards. We request you to give us an opportunity at welcoming you and serving you soon again at The DoubleTree by Hilton Goa-Arpora-Baga. Yours sincerely, Clayton.Bastian Rooms Division Manager DoubleTree by Hilton Goa-Arpora-Baga

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 1 月住了 2 晚
Clayton Bastian 於 2021年1月27日的回應
Dear Guest, Greetings from Doubletree by Hilton Goa - Arpora - Baga! Thank you for taking the time to share your rating. We are delighted to share your ratings with the entire team. The team and I look forward to be welcoming you whenever you plan your trips to Goa. Yours sincerely, Clayton Bastian Rooms Division Manager DoubleTree by Hilton Goa - Arpora – Baga

6/10 一般

Pravesh

讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
於 2020 年 12 月住了 1 晚
Clayton Bastian 於 2021年1月27日的回應
Dear Guest, Greetings from DoubleTree by Hilton Goa Arpora Baga !! Thank you for choosing to stay with us on your recent visit to Goa. We appreciate you taking your precious time to rate us but are apologetic that we fell short of your expectations. We request you to consider this experience in isolation as not being synonymous of the high held Hilton Standards and hope that this experience will not deter you from staying with us again as we look forward to welcoming you back in the not too distant future. Sincere regards, Clayton Bastian Rooms Division Manager DoubleTree by Hilton Goa-Arpora-Baga

8/10 不錯

Isha

家人同遊
讚好：客房舒適度
於 2020 年 12 月住了 2 晚
Clayton Bastian 於 2021年1月27日的回應
Dear Guest, Greetings from Doubletree by Hilton Goa - Arpora - Baga! Thank you for taking the time to share your rating. We are pleased to share your ratings with the entire team. The team and I look forward to be welcoming you whenever you plan your trips to Goa. Yours sincerely, Clayton Bastian Rooms Division Manager DoubleTree by Hilton Goa - Arpora – Baga

2/10 很差

真實旅客

於 2020 年 11 月住了 5 晚
Clayton Bastian 於 2021年1月27日的回應
Dear Guest, Greetings from DoubleTree by Hilton Goa Arpora Baga !! Thank you for choosing to stay with us on your recent visit to Goa. We appreciate you taking your precious time to rate us but are apologetic that we fell short of your expectations. We request you to consider this experience in isolation as not being synonymous of the high held Hilton Standards and hope that this experience will not deter you from staying with us again as we look forward to welcoming you back in the not too distant future. Sincere regards, Clayton Bastian Rooms Division Manager DoubleTree by Hilton Goa-Arpora-Baga

8/10 不錯

Neel

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 11 月住了 1 晚

2/10 很差

Tracey

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Horror hotel
This was the 4th time at hotel. It was dirty the staff did nothing but tell us lies. They were never helpful. Told us we had to leave even though our plane had been cancelled. Tried to make out they were doing us a favour by moving us rooms instead of just telling truth they needed to close. Drinks and food very overpriced. Pool closed never once asked if we needed a drink. Everything seemed to much trouble. Never again will i stay at this hotel. It should not have the hilton name it is a disgrace for a hilton hotel. Spa closed Gym closed but never offered any kind of refund.
於 2020 年 3 月住了 23 晚

6/10 一般

真實旅客

多人同遊
讚好：職員與服務
不滿：住宿狀況
The room we were given was dusty, kettle was broken, door hinges
於 2020 年 2 月住了 4 晚

4/10 欠佳

真實旅客

不滿：職員與服務和住宿狀況
於 2020 年 3 月住了 2 晚
Clayton 於 2020年3月11日的回應
Dear Guest Reference to your review, we would appreciate having more details so as to be able to understand more on the same. We apologize however for the inconvenience you faced during your stay. Our team works strongly towards guest delight and on issues like the above mentioned we always endeavor to 'Make it Right' for our guests. Nevertheless, we hope this experience does not deter you from staying with us again. We look forward to welcoming and serving you soon again with a true Hilton experience.

2/10 很差

真實旅客

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
The staff is not at all friendly and strongly not recommended as they manipulate everything
於 2020 年 2 月住了 2 晚
Clayton 於 2020年3月2日的回應
Dear Guest Reference to your review, we would appreciate having more details so as to be able to understand more on the same. We apologize however for the inconvenience you faced during your stay. Our team works strongly towards guest delight and on issues like the above mentioned we always endeavor to 'Make it Right' for our guests. Nevertheless, we hope this experience does not deter you from staying with us again. We look forward to welcoming and serving you soon again with a true Hilton experience.

6/10 一般

Amit (Arpora)

親子同遊
不滿：職員與服務和住宿狀況
Property is good but cleanliness was not up to the mark and staff was not that active. We got room upgrade without our knowledge and even so we got two single bed which we never wanted. From the beginning, I have made it clear that we require king/ queen size bed but still they gave me 2 single bed for both the rooms. Not good
於 2020 年 2 月住了 3 晚
Clayton 於 2020年2月24日的回應
Dear Guest Reference to your review, we would appreciate having more details so as to be able to understand more on the same. We apologize however for the inconvenience you faced during your stay. Our team works strongly towards guest delight and on issues like the above mentioned we always endeavor to 'Make it Right' for our guests. Nevertheless, we hope this experience does not deter you from staying with us again. We look forward to welcoming and serving you soon again with a true Hilton experience.

6/10 一般

真實旅客

家人同遊
讚好：職員與服務
不滿：住宿狀況
The rooms seriously need an update. Pool area was good as was buffet restaurant. Staff very attentive could not fault them just needs updating!
於 2020 年 2 月住了 1 晚
Clayton 於 2020年2月17日的回應
Greetings from Doubletree by Hilton Goa - Arpora - Baga! Thank you for taking the time to share your experience. We are delighted to know that you enjoyed your stay at our resort and the services offered by the team exceeded your expectations. We are thrilled to share your ratings and comments to the entire team. Would also like to inform you with regards to the renovation & refurbishment of the property is to happen soon. The date of commencement of work on the same though is yet to be ascertained The team and I look forward to welcoming you back for many more wonderful stays with us.

8/10 不錯

Foo

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Had a pleasant 3 nights stay.
於 2020 年 1 月住了 3 晚
Clayton 於 2020年2月7日的回應
Greetings from Doubletree by Hilton Goa - Arpora - Baga! Thank you for taking the time to share your experience. We are delighted to know that you enjoyed your stay at our resort and the services offered by the team exceeded your expectations. We are thrilled to share your ratings and comments to the entire team. The team and I look forward to welcoming you back for many more wonderful stays with us.

6/10 一般

Mahesh

家人同遊
不滿：整潔度和職員與服務
Food was good, courteous staff however few things which are expected from Hilton category hotels Bathrooms are not maintained, stains / dust, bathroom door was not properly functioning. Toiletries were missing no body wash or dental kits Multiple times we called for dairy whitener not delivered
於 2020 年 1 月住了 2 晚
Clayton 於 2020年2月1日的回應
Dear Guest Reference to your review, we would appreciate having more details so as to be able to understand more on the same. We apologize however for the inconvenience you faced during your stay. Our team works strongly towards guest delight and on issues like the above mentioned we always endeavor to 'Make it Right' for our guests. Would also like to inform you with regards to the renovation & refurbishment of the property is to happen soon. The date of commencement of work on the same though is yet to be ascertained. Nevertheless, we hope this experience does not deter you from staying with us again. We look forward to welcoming and serving you soon again with a true Hilton experience.

6/10 一般

Rakesh (London)

家人同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
Very friendly and helpful staff. This hotel needs some major investment. The rooms are very dated. Also watch out for the unexpected mini bar charges, Our group was asked for additional payments for things that they did not use. Best to ask them to clear the mini bar if you do not intend to use.
於 2020 年 1 月住了 3 晚
Clayton 於 2020年1月31日的回應
Dear Guest Reference to your review, we would appreciate having more details so as to be able to understand more on the same. We apologize however for the inconvenience you faced during your stay. Our team works strongly towards guest delight and on issues like the above mentioned we always endeavor to 'Make it Right' for our guests. Would also like to inform you with regards to the renovation & refurbishment of the property is to happen soon. The date of commencement of work on the same though is yet to be ascertained. Nevertheless, we hope this experience does not deter you from staying with us again. We look forward to welcoming and serving you soon again with a true Hilton experience.

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Comfortable stay
Great experience . Good vegetarian restaurant TAAL inside the hotel.loved it
於 2019 年 12 月住了 3 晚
Clayton 於 2019年12月20日的回應
Greetings from Doubletree by Hilton Goa - Arpora - Baga! Thank you for taking the time to share your experience. We are delighted to know that you enjoyed your stay at our resort and the services offered by the team exceeded your expectations. We are thrilled to share your ratings and comments to the entire team. The team and I look forward to welcoming you back for many more wonderful stays with us.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和設施服務
於 2019 年 10 月住了 3 晚
Clayton 於 2019年12月17日的回應
Greetings from Doubletree by Hilton Goa - Arpora - Baga! Thank you for taking the time to share your experience. We are delighted to know that you enjoyed your stay at our resort and the services offered by the team exceeded your expectations. We are thrilled to share your ratings and comments to the entire team. The team and I look forward to welcoming you back for many more wonderful stays with us.

4/10 欠佳

Anish

不滿：整潔度、職員與服務和客房舒適度
Worst stay at Hilton property ever
Was moved to 3 rooms in 4 nights and was still disappointed in the service , room service and was told that the tv package would be upgraded but never was , also had manager and director inform me that they would provide me with a 50% discount for last night and yet never got it , would never recommend this place , worst Hilton stay ever!!
於 2019 年 11 月住了 5 晚
Clayton 於 2019年12月13日的回應
Dear Guest Reference to your review, we would appreciate having more details so as to be able to understand more on the same. We apologize however for the inconvenience you faced during your stay. Our team works strongly towards guest delight and on issues like the above mentioned we always endeavor to 'Make it Right' for our guests. Nevertheless, we hope this experience does not deter you from staying with us again. We look forward to welcoming and serving you soon again with a true Hilton experience.

6/10 一般

Priya

家人同遊
於 2019 年 12 月住了 3 晚
Clayton 於 2019年12月12日的回應
Greetings from Doubletree by Hilton Goa - Arpora - Baga! Thank you for taking the time to share your experience. We are delighted to know that you enjoyed your stay at our resort and the services offered by the team exceeded your expectations. We are thrilled to share your ratings and comments to the entire team. The team and I look forward to welcoming you back for many more wonderful stays with us.

10/10 優異

Sudhir

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Superb location
It was amazing GM mr raw was a gem person
於 2019 年 11 月住了 3 晚
Clayton 於 2019年12月2日的回應
Greetings from Doubletree by Hilton Goa - Arpora - Baga! Thank you for taking the time to share your experience. We are delighted to know that you enjoyed your stay at our resort and the services offered by the team exceeded your expectations. We are thrilled to share your ratings and comments to the entire team. The team and I look forward to welcoming you back for many more wonderful stays with us.

10/10 優異

Oscar

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 1 晚
Clayton 於 2019年11月19日的回應
Greetings from Doubletree by Hilton Goa - Arpora - Baga! Thank you for taking the time to share your experience. We are delighted to know that you enjoyed your stay at our resort and the services offered by the team exceeded your expectations. We are thrilled to share your ratings to the entire team. The team and I look forward to welcoming you back for many more wonderful stays with us.

8/10 不錯

真實旅客

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Decent one, staff and service are good , they attend issues on time round the clock
於 2019 年 11 月住了 2 晚
Clayton Bastian 於 2019年11月15日的回應
Greetings from Doubletree by Hilton Goa - Arpora - Baga! Thank you for taking the time to share your experience. We are delighted to know that you enjoyed your stay at our resort and the services offered by the team exceeded your expectations. We are thrilled to share your ratings and comments to the entire team. The team and I look forward to welcoming you back for many more wonderful stays with us.

8/10 不錯

Avijit

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
It's a good hotel. But not in Hilton standard. Service is not good and not customer centric. Food quality is good but highly priced.
於 2019 年 10 月住了 1 晚
Clayton Bastian, Rooms Division Manager 於 2019年11月5日的回應
Dear Guest Thank you for choosing DoubleTree by Hilton Goa-Arpora- Baga for your stay We have noted your feedback and understand that you have not been too happy with the service. We would like to understand in detail on the same. Do let us know on the areas of improvisation and you may be rest assured the needful shall be done. Thank you for your appreciation of the food. We look forward to welcoming you back in the not too distant future. Yours Sincerely,

6/10 一般

srinath

不滿：住宿狀況
not meant for relaxation
Extremely noisy we came to relax and rest but the hotel is superrr noisy with lot of vehicles passing by and you can hear just about anyone walking on the floor above you im also not sure how it is 5 star rates, very oridinary old rooms, below average pool only thing we liked was. the breakfast
於 2019 年 10 月住了 2 晚
Clayton Bastian, Rooms Division Manager 於 2019年11月5日的回應
Dear Guest Thank you for your review of your experience with us. Our hotel being located at a prime location with most sought after areas in the vicinity, we do have a lot of movement however the traffic outside does not affect the peace of the guest rooms. We would however like to request you to let us know whenever you visit us next and we would ensure we allot you with a much calm and quiet room. Further would also like to update you that the hotel is due for renovation and refurbishment, the date of commencement of the same however is yet to be ascertained. We trust this experience would not deter you from staying with us again and we look forward to welcoming you back soon again. Yours Sincerely,

6/10 一般

真實旅客

於 2019 年 10 月住了 2 晚
Clayton 於 2019年10月31日的回應
Greetings from Doubletree by Hilton Goa - Arpora - Baga! Thank you for choosing to stay with us on your recent visit to Goa. It is a pleasure to know that you enjoyed your stay at the hotel. We at Hilton strive hard to give best of the experiences to all our guests. We have noted a lower rating on few parameters, request if you could please share more details on the same to enable me to take corrective actions if any. Look forward to welcome you back in the not too distant future. Please let me know if I can be of any further assistance till then.

2/10 很差

真實旅客

多人同遊
不滿：整潔度、設施服務和住宿狀況
Needs lot of maintenance. I was charged 2 rooms due to lock not working and in middle of night my room A/C stopped working for 2 hrs. Very nasty experience.
於 2019 年 10 月住了 1 晚
Bonita 於 2019年10月14日的回應
Dear Guest Reference to your review, we would appreciate having more details so as to be able to understand more on the same. We apologize however for the inconvenience you faced during your stay. Our team works strongly towards guest delight and on issues like the above mentioned we always endeavor to 'Make it Right' for our guests. Nevertheless, we hope this experience does not deter you from staying with us again. We look forward to welcoming and serving you soon again with a true Hilton experience.

8/10 不錯

Vishesh

讚好：職員與服務
不滿：住宿狀況
於 2019 年 10 月住了 3 晚
Clayton 於 2019年10月18日的回應
Greetings from Doubletree by Hilton Goa - Arpora - Baga! Thank you for taking the time to share your experience. We are delighted to know that you enjoyed your stay at our resort and the services offered by the team exceeded your expectations. We are thrilled to share your ratings to the entire team. The team and I look forward to welcoming you back for many more wonderful stays with us.

2/10 很差

真實旅客

讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
Property is old with lots of mosquitoes and linen that did not look too enticing to use. Time that I stayed there were school children staying at the hotel - absolutely noisy until after midnight. Moved out after one night.
於 2019 年 9 月住了 3 晚
Clayton 於 2019年10月11日的回應
Greetings from Doubletree by Hilton Goa - Arpora - Baga! Thank you for taking the time to share your experience It is our constant endeavor to delight all our guests and give them a memorable experience. On this instance we regret that we were unable to provide such an experience for which I sincerely apologize. With regards to the mosquitoes its becomes difficult to manage as we are a resort property and we have been looking into alternative methods for reducing the pest issues. We do hope that this experience will not deter you from staying with us again and we look forward to welcoming you back in the not too distant future. Please let me know if I can be of any further assistance till then.

4/10 欠佳

Satish

不滿：整潔度
Unhappy and Bad Experience with Hilton
The hotel room provided at the start was not at all as per Hilton's standards and didn't have some basic amenities also. Only after I complaine, they took some action to find another room but I didn't want to shift so they cleaned my current room. Also, they charged for all the snacks in the bar and fridge of the room which is fine but they never mentioned it before Toby's when checking in or at least should have out a note in the fridge or on the bar about the charged items. Even the simplest hotels will have this basic sense to keep note. This stay was like a lot for me as they were just grabbing money without providing basic Hilton's comfort. Very unhappy with this stay. I hope they improve and at least not thug people with all the snacks money or at least put some notes for chargeavle items.
於 2019 年 9 月住了 3 晚
Clayton 於 2019年10月11日的回應
Greetings from Doubletree by Hilton Goa - Arpora - Baga! Thank you for taking the time to share your experience It is our constant endeavor to delight all our guests and give them a memorable experience. On this instance we regret that we were unable to provide such an experience for which I sincerely apologize. We do hope that this experience will not deter you from staying with us again and we look forward to welcoming you back in the not too distant future. Please let me know if I can be of any further assistance till then.

4/10 欠佳

真實旅客

不滿：職員與服務
Requested for late check in and check out at the time of booking itself. But late checkout was charged, which was not at all a good service and breakfast was shown free at the time of booking and it was charged too. Overall poor customer service
於 2019 年 7 月住了 1 晚

6/10 一般

UPENDRASINH JADEJA

讚好：職員與服務
不滿：住宿狀況
A 3.5 STAR HOTEL IN ARPORA GOA.
Rooms are totally run down. But nice comfortable beds and good breakfast made up for the stay. Friendly and helpful staff though. I would not stay at this property again.
於 2019 年 7 月住了 3 晚
Clayton 於 2019年10月7日的回應
Greetings from Doubletree by Hilton Goa - Arpora - Baga! Thank you for choosing to stay with us on your recent visit to Goa. Thank you for taking a moment to share your experience. It gives me immense pleasure to hear, you have enjoyed your stay with us. We look forward to welcoming you back to our hotel in the not too distant future!

8/10 不錯

Ashish

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 6 月住了 3 晚
Clayton 於 2019年10月7日的回應
Greetings from Doubletree by Hilton Goa - Arpora - Baga! Thank you for choosing to stay with us on your recent visit to Goa. Thank you for taking a moment to share your experience. It gives me immense pleasure to hear, you have enjoyed your stay with us. We look forward to welcoming you back to our hotel in the not too distant future!