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OYO 阿什本經濟汽車旅館的評價

2 out of 5
OYO 阿什本經濟汽車旅館
156 Whittle Circle, Ashburn, GA

評價

6.2
10 分評分，優異；194 則評價中有 35 則" "
8 分評分，不錯；194 則評價中有 49 則" "
6 分評分，一般；194 則評價中有 42 則" "
4 分評分，欠佳；194 則評價中有 27 則" "
2 分評分，很差；194 則評價中有 41 則" "

6.4/10 

整潔度

7.0/10 

職員與服務

6.4/10 

設施服務

6.0/10 

住宿狀況

7.4/10 

環保程度

評價

4/10 欠佳

Steven

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Good location for me
於 2023 年 10 月住了 1 晚
Ammy 於 2024年5月3日的回應
Hi, Steven! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

8/10 不錯

Ivania

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚
Ava 於 2023年10月17日的回應
Thank you for rating us with such awesome words, Ivania! We will strive to keep up with your expectations every time. Regards, Ava

8/10 不錯

Riverview Wireless Constr

商務旅客
讚好：整潔度、職員與服務和客房舒適度
於 2023 年 8 月住了 1 晚
Ava 於 2023年9月12日的回應
Hi, Riverview! Thanks a lot for staying with us and for the positive feedback. Looking forward to giving an amazing experience on your stay. Regards, Ava

8/10 不錯

Keith

讚好：整潔度、職員與服務和住宿狀況
Decent place to stay right off the freeway for a night while traveling.
於 2023 年 8 月住了 1 晚
Dewi 於 2023年9月12日的回應
That is great to hear, Keith! Thank you for joining our family, and we will always aim to live up to your standards. Regards, Dewi

2/10 很差

connie

不滿：整潔度、職員與服務、設施服務和住宿狀況
I never stayed here they turned me away because I have animals and now the hotel charges me money because Expedia my reservation was not canceled even though I called and complained to Expedia that this motel would not allow me to stay there and I can’t get through to anyone agents on Expedia just computer recordings. So now I disputing charges in my criedit card ! Someone needs to call me 217 -841-2286 Connie lafond
於 2023 年 7 月住了 1 晚
Ava 於 2023年9月12日的回應
Hi, Connie! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Ava

2/10 很差

Brandilene

不滿：整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 1 晚
Eva 於 2023年7月25日的回應
Hi, Brandilene! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Eva

10/10 優異

Catharine

讚好：整潔度、職員與服務和客房舒適度
This is a great little stop for an overnight. My fiancé and I were traveling to Florida and needed a inexpensive, decent bed for the night. Upon arrival we were greeted by the nicest man, who was genuinely pleasant and made sure to get us checked in quickly. He made sure we had everything we needed. The bed was surprisingly comfortable! I’m mean it isn’t an elite experience by any means, but adequate for the money. We would definitely stop here again if we ever pass through.
於 2023 年 5 月住了 1 晚
Ava 於 2023年6月21日的回應
Hi Catharine! We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again. Regards, Ava

10/10 優異

Robert

於 2023 年 1 月住了 1 晚

10/10 優異

Erin

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly staff. Quiet property. Nothing fancy and it could use a little updating, but clean and suitable enough for a few nights' stay.
於 2022 年 7 月住了 1 晚
Jasmine 於 2022年7月20日的回應
We thank you for taking your time out to let us know about a great stay you had with us. Hope to see you soon again.

8/10 不錯

Ellen

於 2022 年 4 月住了 1 晚
Jasmine 於 2022年4月4日的回應
We thank you for reaching to us to let us know about your stay with us.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good management
Management was welcoming and helpful.
於 2022 年 3 月住了 1 晚
Jasmine 於 2022年3月27日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

6/10 一般

Steven

讚好：職員與服務和客房舒適度
Room was ok but small and dated. Bathroom was old style tub and toilet and small sink and vanity. Overall it was okay for an overnight
於 2022 年 3 月住了 1 晚
Jasmine 於 2022年3月21日的回應
Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

8/10 不錯

Edward

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Reasonable accomodations.
於 2022 年 2 月住了 1 晚
Jasmine P 於 2022年2月26日的回應
Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 一般

Thomas

家人同遊
讚好：整潔度和職員與服務
不滿：設施服務
Room was obviously in need of updating. Refrigerator was dirty, there was no grate over the bathroom vent. Had to go ask for towels as there were none. Zero. Zippo. The gentleman at the desk was friendly and helpful.
於 2022 年 2 月住了 1 晚
Jasmine P 於 2022年2月23日的回應
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 優異

Rachel

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Loved the people who run the property and everything was good
於 2022 年 1 月住了 1 晚
Jasmine 於 2022年1月11日的回應
Dear Rachel, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Jasmine P General Manager

10/10 優異

Igor

於 2022 年 1 月住了 1 晚

10/10 優異

Rachel

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The people here were so nice and relaxed and respectful
於 2022 年 1 月住了 1 晚
Jasmine 於 2022年1月11日的回應
Dear Rachel, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Jasmine P General Manager

8/10 不錯

Gabriela

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
It was ok. Had all we need it to spend the night.
於 2021 年 12 月住了 1 晚
Jasmine 於 2022年1月11日的回應
Dear Gabriela, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Jasmine P General Manager

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Not the Ritz but a good place to spend the night
This is an older hotel however, if you take that into consideration, in my view, you will not be disappointed. Everything at this hotel work fine, the room was not new, the towels were not new but everything worked.
於 2021 年 11 月住了 1 晚
Jas 於 2022年1月11日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Jasmine P General Manager

4/10 欠佳

Mrs. Shaquita C.

家人同遊
讚好：職員與服務
不滿：住宿狀況
I dislike that the room looked run down. It had an odd smell. The desk clerk was excellent and friendly.
於 2021 年 10 月住了 1 晚
Jasmine Patel 於 2021年10月21日的回應
We're beyond disappointed to hear that this hotel failed to provide the quality experience that you expect from Choice Hotels. The hotel’s management has been advised of your concerns about the amenities and overall condition of the accommodations and your dissatisfaction so that improvements may be made moving forward

10/10 優異

真實旅客

於 2021 年 6 月住了 1 晚
Satish Patel 於 2021年8月15日的回應
We thank you for staying with us and positive feedback.

6/10 一般

真實旅客

商務旅客
讚好：職員與服務
不滿：客房舒適度
AC was very poor room did not get comfortable unti
Very old motel but looks very nice and blue on the outside. Bathtub very old Scherer nozzle very low and old. No phone in room to contact office with problems. TV very hard to be able to find channels don’t know what kind of cable they have. AC was very poor room did not get comfortable until about 3 o’clock this morning.
於 2020 年 8 月住了 1 晚
Sunny 於 2020年9月8日的回應
We thank you for your stay with us.

6/10 一般

真實旅客

家人同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
Hotel is old & run down. There were alot of cosmetic disappointments that could have been repaired easily. Shower head was covered with mildew. Acceptable for price point.
於 2020 年 7 月住了 1 晚
Sunny 於 2020年9月8日的回應
We thank you.

10/10 優異

Ethel

於 2020 年 5 月住了 1 晚

2/10 很差

Davontae (Cordele)

不滿：整潔度、職員與服務、設施服務和住宿狀況
Well, first things first, I wasn’t greeted with even a simple hello. All I got was a “yes?” Then the gentleman because you ask questions about how many people staying the night and if multiple people were going to be there and proceeds to go on a rant about calling the cops on people when he sees too many people in rooms and how he “doesn’t play that.” Never once have me any documentation to sign, never told me what checkout time was, breakfast time, nothing except for that he is going to watching me from his Candera to count my visitors. There were no towels or wash cloths in the room. It reeked of a dead rat smell and there were burnt holes in the cover. I asked for a room on the back side of the property, away from the road and he responds, “is there a reason why?” Invasive, but have poor property upkeep.
於 2020 年 4 月住了 1 晚

8/10 不錯

aprille n

讚好：整潔度、職員與服務和客房舒適度
於 2020 年 3 月住了 1 晚

8/10 不錯

Sonia (Miami,FL)

家人同遊
讚好：設施服務
great location and service,the only thing I did not like were the stain towels that they have the impression of dirty towels
於 2020 年 3 月住了 1 晚

4/10 欠佳

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Not my best experience
The hotel was very basic, what you'd expect from a budget stay. The place was fine, but the refrigerator really didn't work. We also had the misfortune of a room directly below what we assume was a group of kids on their way to a spring break destination. LOTS of noise well past midnight and again very early.
於 2020 年 2 月住了 1 晚

8/10 不錯

Travis

商務旅客
讚好：整潔度、職員與服務和客房舒適度
Just right for the night.
Good value and a nice comfortable bed.
於 2020 年 2 月住了 1 晚

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務和住宿狀況
不滿：設施服務
Room 103: no smoke alarms. The power out for the fridge and tv didn't work, so those amenities didn't work. Other than that it was good. No complaints out of me considering I just needed a bed, and a shower in the morning
於 2020 年 2 月住了 1 晚

2/10 很差

真實旅客

親子同遊, 商務旅客
不滿：整潔度、職員與服務和住宿狀況
It looked like a pay by the hour hotel. I would not even stay there
於 2020 年 2 月住了 1 晚

6/10 一般

真實旅客

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
Beware the front desk person!
The room was clean and comfortable, but the front desk man was rude. he had an attitude about what their policies say versus what hotels.com says in their e-mails and listings.
於 2020 年 1 月住了 1 晚

8/10 不錯

Misty

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Showed up late with my dogs. Super friendly and quick to get into my room.
於 2020 年 1 月住了 1 晚

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great service, clean room ,nice staff, close to restaurant
於 2020 年 1 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
Customer Service was awesome they were super flexible with my busy schedule, which is really important to me.
於 2020 年 1 月住了 4 晚

6/10 一般

Marvelous (Tampa)

家人同遊, 商務旅客
讚好：職員與服務、設施服務和住宿狀況
不滿：整潔度
於 2020 年 1 月住了 1 晚

10/10 優異

brandie

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Really enjoyed the stay with my family
於 2020 年 1 月住了 3 晚

2/10 很差

真實旅客

於 2019 年 10 月住了 3 晚
Manager 於 2019年10月24日的回應
We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

2/10 很差

William R.

不滿：職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 1 晚
Manager 於 2019年10月24日的回應
We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

8/10 不錯

真實旅客

親子同遊
讚好：職員與服務、設施服務和住宿狀況
It was safe no one really stayed there the staff was nice and helpful
於 2019 年 10 月住了 1 晚
Manager 於 2019年10月23日的回應
We appreciate that you've taken the time to share with us regarding our staff. We hope to see you again in the future. Thank you for your valuable business.

4/10 欠佳

真實旅客

商務旅客
不滿：設施服務和住宿狀況
Lobby was extremely hot while waiting to check in, just 2 towels in the bathroom, no paper tissues, no laundry bag, broken fixtures, very old and uncomfortable chairs. The only thing they got going for themselves the guy who checked me in was nice and professional.
於 2019 年 10 月住了 1 晚
Manager 於 2019年10月19日的回應
We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason, we certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

10/10 優異

真實旅客

親子同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
I loved my whole stay. My wife and daughter also enjoyed it very much the owner was very nice
於 2019 年 10 月住了 4 晚
Manager 於 2019年10月18日的回應
It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

6/10 一般

Susan

家人同遊
不滿：整潔度和職員與服務
Keep your eye open.
The hotel it self was ice and clean. Front desk attendant was very nice. However the bath room in 103 was filthy tub was Disgusting the showerhead head buildup mold in mildew I went and reported to the front desk attendant. Our room didn’t get any room service ETC= no trash took out , no clean towels. Bed wasn’t made. I again went and reported it No feed back. I had to go to office and ask for clean towels. Y’all need to replace the towels they are hard and dingy looking.
於 2019 年 10 月住了 2 晚
Manager 於 2019年10月16日的回應
We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we missed the mark. We hope to earn your business on future travels so that you can see our continuous improvement.

6/10 一般

真實旅客

伴侶同遊
讚好：整潔度、職員與服務和設施服務
The staff manager was great and helpful. Very accomdating. However the hotel is very old and outdated.
於 2019 年 10 月住了 3 晚
Manager 於 2019年10月14日的回應
Thank you for sharing this honest review and feedback about our staff. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

8/10 不錯

Ivelisse (Tampa)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fair price
The room is ok for the price, cold Ac , Tv, comfy beds. They shouldn't advertise for the free breakfast. Its disgusting. Waffles are gummy and coffee taste like dirty water.
於 2019 年 9 月住了 1 晚
Manager 於 2019年9月29日的回應
We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we missed the mark. We hope to earn your business on future travels so that you can see our continuous improvement.

2/10 很差

真實旅客

家人同遊
不滿：整潔度、設施服務和住宿狀況
Nasty, run down!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
於 2019 年 9 月住了 1 晚
Manager 於 2019年11月20日的回應
We appreciate the comments, especially with regards to your opinion of our hotel. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.

6/10 一般

Mario

於 2019 年 9 月住了 1 晚

2/10 很差

真實旅客

伴侶同遊, 商務旅客
不滿：職員與服務
They never cleaned rooms all week. And treated my employees like trash.
於 2019 年 9 月住了 4 晚
Manager 於 2019年9月15日的回應
We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our hotel. We are always looking for ways to improve upon the guest experience so thank you for sharing.

2/10 很差

真實旅客

家人同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
Shelter from hurricane Dorian during our evacuation. Otherwise, room was in terrible condition. Price was affordable, hot water, cold a/c were positives, as were the very friendly staff. Smoke detector was non-existent, just bare wires in ceiling. That was worrisome. Filthy carpet, frayed towels, no cover plates on outlets were other negatives. Would not stay here again by choice.
於 2019 年 9 月住了 4 晚
Manager 於 2019年9月10日的回應
Thank you for your valuable opinion regarding our staff and comments about our outlets. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.

4/10 欠佳

Trixie (St Louis mo )

伴侶同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
The room was really dirty. The towels looked stained yellow. The ceiling lights are broken. We had to plug everything in when we got there.
於 2019 年 8 月住了 1 晚
Manager 於 2019年8月27日的回應
I am so sorry to hear about the situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.