The property is adorable, but the staff was less than helpful. During check in, guests are provided with a glass of bubbly, which is a nice touch. While we were checking in and drinking our bubbly, a staff member needed to move past an older member of our party. The staff member simply walked up to a 78 year old woman and demanded she “move”. In fairness, the front desk is in the middle of their bar area, so I’m sure we were in the way, but some manners would have gone a long way. Also during the process, I asked if the hotel was not busy, if I could pay to upgrade to a view room and was told no, that I would have to call Expedia, because they monitor the room types and the hotel can not change them. Perhaps this is this is the case, but I have never heard that before or after that one night of our trip. During our check out, the same older member of our group asked the rude staff if it would be possible for her to call us a taxi and was told “No, I don’t do that. Call one yourself”. I do not typically leave negative reviews, the reason I am doing so in this case is because the owners of this property have obviously spared no expense renovating the place and they deserve to know what’s happening during the guest experience.