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阿斯托里亞歡朋套房酒店的評價

2.5 out of 5
阿斯托里亞歡朋套房酒店
201 39th St, Astoria, OR

評價

9.0

卓越

10 分評分，優異；1000 則評價中有 608 則" "
8 分評分，不錯；1000 則評價中有 286 則" "
6 分評分，一般；1000 則評價中有 61 則" "
4 分評分，欠佳；1000 則評價中有 22 則" "
2 分評分，很差；1000 則評價中有 23 則" "

9.4/10 

整潔度

9.0/10 

職員與服務

8.6/10 

設施服務

9.2/10 

住宿狀況

8.8/10 

環保程度

評價

4/10 欠佳

Mengqi

讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務

6/10 一般

Chris

家人同遊
讚好：職員與服務
Bedroom air conditioner/heater was louder than the sea lions.
於 2024 年 4 月住了 1 晚

4/10 欠佳

Sergio

家人同遊
讚好：設施服務
The hotel is great, but the people in the reception are not well trained for hospitality services.
於 2024 年 4 月住了 1 晚

10/10 優異

Jenny

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly staff. Excellent room.
於 2024 年 4 月住了 1 晚

6/10 一般

Tara

家人同遊
讚好：整潔度
不滿：職員與服務
Room was nice and quiet , were out of Shampoo and conditioner in the shower asked for it to be changed while we were out for day and needed new towels and it was not done so that was disappointing . Man that works in breakfast area was very rude and was dressed very unprofessional, when he bent over to restock items his entire butt crack was out …. THE WHOLE THING !!!! Was very off putting while eating . Can’t complain about the room or cleanliness was nice and clean and up to date .
於 2024 年 3 月住了 2 晚

10/10 優異

Allison

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

10/10 優異

Edward (Portland)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

8/10 不錯

mel

於 2024 年 3 月住了 1 晚

8/10 不錯

Brandon

讚好：住宿狀況
於 2024 年 3 月住了 2 晚

10/10 優異

Brenda

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚

10/10 優異

steve

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

Diane

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚

8/10 不錯

Terrence

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 優異

Neoma

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

6/10 一般

Sue

伴侶同遊
不滿：整潔度
The location of this hotel was what we enjoyed the most, river view. Our room was tidy (lacking cups and glasses) , but, the breakfast room had chairs that were quite dirty. I cleaned one of them with a wipe, then, noticed there were numerous others in the same condition and chose not to continue with that project. (This is the reason for the cleanliness score of poor) . Our room would have been more comfortable with another chair since we enjoy just sitting and watching the river. Staff was polite, especially the housekeeping staff ,whenever we saw them while coming and going.
於 2023 年 11 月住了 3 晚

6/10 一般

Andrew

讚好：住宿狀況
不滿：整潔度
於 2023 年 11 月住了 3 晚

2/10 很差

Janet

Room 210 has a loud, persistent droning from the mechanics in the wall which permeates even ear plugs. It could have been a lovely stay with a balcony and a river view. Instead it was a sleepless nightmare.
於 2023 年 11 月住了 1 晚

4/10 欠佳

Robert (MONTEREY)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The check in was awful. The people were nice, but they didn't seem to be able to figure out what was going on. They didn't know if the room was ready. They couldn't get the electronic key to work. The systems they work with didn't seem to work.
於 2023 年 11 月住了 2 晚

10/10 優異

Patricia

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The view was fabulous. Very nice staff. Will stay again.
於 2023 年 10 月住了 1 晚

10/10 優異

Veronica

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing stay
Great hotel to stay in. Staff was friendly, everything was clean. The view is amazing. Great stay. Will stay here again.
View from my balcony
View from my balcony
View from the pier next to the hotel
於 2023 年 10 月住了 2 晚

10/10 優異

VANESSA

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Reasonable pricing staff very nice
於 2023 年 9 月住了 3 晚

10/10 優異

David

於 2023 年 10 月住了 1 晚

10/10 優異

Bryon

於 2023 年 10 月住了 1 晚

10/10 優異

Roland

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Close to the water and could hear and see sea lions.
於 2023 年 9 月住了 1 晚
DJ 於 2023年10月5日的回應
We're glad to hear you enjoyed your stay (and the sea lions!).

8/10 不錯

Walter

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
DJ 於 2023年10月1日的回應
Thank you for taking the time to leave us a review!

10/10 優異

Ben

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice location overlooking an old canning pier that has been turned into a lovely coffee shop and a brew pub. Sea Lions lounge on another pier and as sea lions do they fuss at each other constantly. I am sensitive to noise but barely heard them and found they were not a bother as the room was well insulated.
於 2023 年 9 月住了 1 晚
DJ 於 2023年9月23日的回應
Thank you for your kind words!

6/10 一般

Duane

讚好：整潔度和職員與服務
I paid a. Little more for better service and facilities. But i was disappointed as i could have paid less and got the same service. We have stayed here a few times. They have slacked off
於 2023 年 9 月住了 3 晚
DJ 於 2023年9月23日的回應
Hi Duane - I'm sorry to hear we didn't meet expectations. If you feel comfortable sharing the issues you faced, please reach out to us.

10/10 優異

Chad

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
DJ 於 2023年9月13日的回應
Thank you for you 10/10 rating! We hope to see you again in the future!

10/10 優異

Harvey

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 2 晚
DJ 於 2023年9月13日的回應
Thank you for leaving us a 5/5! We really appreciate it!

10/10 優異

Tina

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
We really liked this hotel. The pool was nice and the location was amazing. We loved listening to the sea lions. Our only complaint is on other guests. I really wanted to leave the sliding glass door open to hear the sea lions but the other guests would go out on to their balconies and smoke. Also, the patio under the balconies they would smoke their as well.
於 2023 年 9 月住了 1 晚
DJ 於 2023年9月13日的回應
We're very happy to hear that you enjoyed your stay, but would also like to apologize for the issue involving other guests smoking. We are 100% non-smoking and they should not have been doing this. If you decide to stay with us again, please let us know if you are disturbed by any smoking and we will do our best to remedy the situation.

8/10 不錯

Brooke

家人同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice spot, great ocean view, walkable dining options
於 2023 年 8 月住了 1 晚
DJ 於 2023年9月4日的回應
Thank you taking the time to leave us a review! We're glad to hear you enjoyed your stay!

10/10 優異

Todd

商務旅客
讚好：整潔度、住宿狀況和客房舒適度
Relaxation
It was super amazing had a great view excellent staff and it was close to downtown Astoria. I would definitely stay there again.
於 2023 年 8 月住了 1 晚
DJ 於 2023年8月29日的回應
We're happy to hear you enjoyed your stay! Thank you for the positive feedback - it is always appreciated!

8/10 不錯

James

讚好：整潔度、住宿狀況和客房舒適度
Not handicapped
No chargers for EV available. Now days any hotel must have them. Handicap room didn’t have grab bars by the toilet.
於 2023 年 8 月住了 1 晚
DJ 於 2023年8月28日的回應
Hi there - we're sorry for the inconvenience about the lack of an electric charging station. Our general manager is currently looking into this. It looks like the room you reserved was only hearing accessible, which is why there were no grab bars in the room. To make sure to get a room that has these, please make sure that the room description states it is mobility accessible. If you have any questions, please reach out to us at any point!

8/10 不錯

Julie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
DJ 於 2023年8月26日的回應
Thank you for your feedback!

10/10 優異

Rosalie

家人同遊
讚好：設施服務
The staff was courteous and efficient (shout out to DJ in evening). Room clean, comfortable and quiet (ear plugs help if you are sensitive to the sea lions). View is beautiful. Included breakfast is excellent. Thanks.
於 2023 年 8 月住了 1 晚
DJ 於 2023年8月22日的回應
Thank you so much for your kind words! You were excellent guests, and we hope to see you again sometime in the future!

10/10 優異

Dolores (Klamath Falls)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I would recommend this property. Good breakfast and pleasant staff. Nice pool and hot tub.
於 2023 年 8 月住了 3 晚
DJ 於 2023年8月22日的回應
We are very happy to hear you enjoyed your stay! Thank you for your feed back!

8/10 不錯

Nyrelle

讚好：整潔度
於 2023 年 8 月住了 1 晚
DJ 於 2023年8月20日的回應
Thank you for taking the time to leave us a rating! We appreciate the feedback.

10/10 優異

Sean

親子同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good for families staying in Astoria.
於 2023 年 8 月住了 2 晚
DJ 於 2023年8月18日的回應
We're glad to hear your family had a nice visit!

2/10 很差

Deborah

於 2023 年 8 月住了 1 晚
DJ 於 2023年8月15日的回應
We're sorry to hear we fell short of expectations. Please feel free to reach out to us to let us know how we could improve.

10/10 優異

STEPHEN

於 2023 年 8 月住了 1 晚
DJ 於 2023年9月4日的回應
Thank you for giving us a 5/5! We're happy to hear you enjoyed your stay!

6/10 一般

Kenneth

伴侶同遊
讚好：整潔度和職員與服務
Great view and location. Could not get heat to work.
於 2023 年 7 月住了 1 晚
DJ 於 2023年7月23日的回應
Hi Kenneth - we're sorry to hear you had an issue with your heat. If you do decide to stay with us again in the future, please reach out to us if there is anything wrong with your room so we can solve or fix the issue for you. Thank you for your feedback!

10/10 優異

Laurie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Awesome Hotel and location
Beautiful location and a newer hotel. The room and hotel lobby and eating area and outside tables were all top-notch and clean. Bed was very comfortable. Front desk staff was very friendly. They allowed us to get into our room early which was very nice and helpful so we could spend the rest of the day bike riding and exploring.
於 2023 年 7 月住了 1 晚
DJ 於 2023年7月17日的回應
Thank you for your kind words! We are happy that you had a good time here in Astoria!

8/10 不錯

Jeorge

讚好：整潔度、職員與服務和住宿狀況
They need to have better security cameras that view every corner of the building, inside especially. Otherwise everything else was great.
於 2023 年 7 月住了 1 晚
DJ 於 2023年7月12日的回應
Hi - we're sorry to hear we feel short of expectations. I will pass along your feedback to our general manager. Thank you for taking the time to leave us a review!

10/10 優異

Cherie

家人同遊
讚好：整潔度、職員與服務和住宿狀況
I loved the view! Awesome. Its within walking distance to Tte Goonies house! And very clean room. great location on the bay very pretty
於 2023 年 7 月住了 1 晚
DJ 於 2023年7月12日的回應
We're happy to hear you had a good time in Astoria! Thank you for leaving us review!

10/10 優異

Darren

讚好：職員與服務和住宿狀況
Nice place
於 2023 年 7 月住了 2 晚
DJ 於 2023年7月10日的回應
Thank you for your kind words! We hope to see you again!

10/10 優異

Rebecca

讚好：職員與服務、住宿狀況和客房舒適度
Not sure what to say
It was fantastic and comfortable. The balcony was amazing! But we found hairs in the bathroom that were not ours. That was pretty gross.
於 2023 年 7 月住了 1 晚
DJ 於 2023年7月10日的回應
Thank you for your review! While I am happy to hear you enjoyed it, I am also concerned about your report of finding stray hairs in your room. I will personally talk to the housekeeper who cleaned your room to follow up on this to make sure this does not happen again. I greatly appreciate you letting us know.

4/10 欠佳

Steven

於 2023 年 7 月住了 1 晚
DJ 於 2023年7月29日的回應
We're sorry that we fell short of expectations - if you'd like to reach out to us and let us know how we could approve, we would greatly appreciate it!

10/10 優異

Janet (wilsonville)

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Love the view from this hotel. There's a walking path between the river and the hotel that was great. Parking was easy and plentiful. The breakfast was good and there were lots of options. Not a lot of seating for breakfast, but I think we went downstairs right during the rush. We'll definitely stay here again.
於 2023 年 7 月住了 1 晚
DJ 於 2023年7月9日的回應
We're glad to hear you enjoyed your stay! We look forward to seeing you again in the future!

8/10 不錯

sasha

家人同遊
讚好：整潔度和住宿狀況
This is our second time at the property. The hotel is clean and nice. Easy parking and a nice location. Our room was clean. We checked in late and had to wait and try to find a front desk person for 15 minutes. Hard with two tired kids. Breakfast was nice and a lot of options. My girls enjoyed and staff there was nice and asked us before they closed if we wanted anything else. Check out the front desk was busy on phone and we just handed her the keys. Could have used luggage carts to help - could not find them. Overall pleasant stay.
於 2023 年 6 月住了 1 晚
DJ 於 2023年7月1日的回應
Thank you for your feedback! We're sorry you had an issue finding a front desk agent to check you in - we are supposed to have one here 24/7. I will personally check with our night staff and see what happened here. I am glad to hear that you had an otherwise good stay though!

8/10 不錯

Mimi (Kent)

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
The double queen with the balcony view of the water was spacious. Staff was friendly.
於 2023 年 6 月住了 2 晚
DJ 於 2023年6月20日的回應
Thank you for your review! We're glad to hear you enjoyed your stay!