Hey Eyal!Thank you for taking the time to give us your feedback. We are glad that you enjoyed the hotel's prominent position, the quality of the rooms and the services offered by the hotel's staff along with the free upgrade offered. However, we are sorry to hear that you did not enjoy your experience in our apartments to the fullest, as we work daily to make every stay unforgettable. We apologize for the inconvenience caused from the smell, although we wish we were aware so our team could issue it directly. Furthermore, kindly be advised that the sink in the pictures belongs to the restaurant, which is actually a different company and our partners. We are sad that you faced this unfortunate situation. The common bathroom is also normally available. In addition, please note that mid-stay cleaning can be offered upon request with additional cost for less than 6-days stays and for free for more than 6-days stays, while there are fresh towels, toiletries, amenities and blankets always available for all our guests in the luggage room. Furthermore, we would also like to kindly inform you that we may not have a reception, although there is 24/7 support available via whatsApp, email or phone, while our local team is in the property the most of the hours during the day, willing to assist with anything that you might need. Moreover, there is a solution if you run out of battery or lose your phone, as there is a laptop available on the mezzanine floor for all our guests which can be used in order to send an email for contacting us or charge your phone, while the main door code can be entered without phone use. Also, there is a social charger available in the front desk, available for all our guests. We are sorry for the inconvenience caused by the elevator. This is the first time we receive a complaint like this. Please be informed that all our rooms are sound proofed and also have double windows, while earplugs are available for the convenience of our guests. Regarding the charges, we would like to assure you that we crosschecked all our records and only the environment fee was charged twice due to a false of our system and it was immediately refunded. Once again, we are really sorry for these misunderstandings and bad situations you faced. We hope to have the opportunity to see you again to regain your trust in us and offer you a better experience!Best,Bob W.

Hi Francois! Thank you for your review and for taking the time to rate us! It makes us happy hearing that you had a pleasant stay with us. We look forward to welcoming you back in Bob W soon!Best,Bob W.

Hi Vanessa! Thank you for your review and for taking the time review your stay with us. We are more than happy to see that you had a nice time! We look forward to welcoming you back soon!Best,Bob W.

Hey Stylianos! Thank you for your review and for taking the time to rate us. We are glad that you enjoyed your stay with us! We look forward to welcoming you in Bob W back soon!Best,Bob W.

Hey Linda! Thank you for your review and for taking the time to rate us. We are delighted to hear that you enjoyed your time with us!We look forward to seeing you in Bob W back soon!Best,Bob W.

Hey Fabiano! Thank you for your review and for taking the time to rate us. We truly appreciate it! We are glad that you enjoyed your stay with us. We hope that we will welcome you in Bob W again in future!Best,Bob W.

Hey Christopher! Thank you for taking the time to review your stay at Bob W. We are delighted to hear that you enjoyed your time with us. It would be great to welcome you again at any of our locations in Athens, Amsterdam, Berlin, Milan, Tallinn, Helsinki, Madrid or London!Best,Bob W.

Hey Jerry! Thank you for your feedback following your visit to Bob W. It is amazing to read that we exceeded your expectations. From contactless check-in to free gym passes and local art, our goal is to give you a totally smooth, sustainable and authentic experience and we are so glad when we achieve it! Once again, thanks a lot for sharing your experience with us and we hope to see you in Bob W again soon!Best,Bob W.

Hello Linda! Thank you for taking the time to review your stay at Bob W. I am delighted to hear that you enjoyed your time with us. Thank you again for your visit and for your feedback, our main goal is to make our guests feel at home. I look forward to seeing you again in one of our Bob W's.Best,Bob W.

Hey Yamil! Thank you for the wonderful feedback on your stay at Bob W. We are always trying our best and it is amazing to read that we exceeded our guests’ expectations! Your kind words are really appreciated. We look forward to welcoming you back to Bob W soon!Best,Bob W.

Hello Daniel! Thank you for taking the time to review your stay at Bob W. At Bob W, we want to offer you the most unforgettable experience, and your opinion is the most important for that. We are glad that you still enjoyed your stay with us! We look forward to seeing you again very soon. And by all means pop us an e-mail to assist with your next stay in Bob W.Best,Bob W.

Hello Eric! Thank you for sharing your feedback. It seems that some aspects of your stay did not meet our usual standards; we appreciate the time you took to let us know, and regret that we were not able to exceed your expectations. We are very disappointed to read the comments about your recent stay. Please accept our apologies for any inconvenience. You can be sure that I have taken in to consideration your comments and will help us improve our services. Once again, thank you for your time and despite the situations during your stay, we hope to continue being an option for your next visits to the city or any of Bob W's amazing cities, and that we have the opportunity to exceed your expectations in the near future.Best,Bob W.

Hey Lourdes! Thank you for the wonderful feedback on your stay at Bob W. It is amazing to read that we exceeded your expectations. We’d love to host you again in Athens, Amsterdam, Berlin, Oslo, Helsinki, Tallinn, Tartu, Madrid, Milan, Florence or London.Best,Bob W.

Hello Eliza! I appreciate the time you took to review your experience in our apartments, we always try to exceed your expectations and your feedback will help our team to achieve that goal. Once again, thank you for your appreciated opinion. We look forward to welcome you again very soon in any of Bob W's amazing cities!Best,Bob W.

Hey Janet! Thank you for the wonderful feedback on your stay at Bob W! Your kind words are really appreciated. It is amazing to read that we exceeded your expectations. Once again, we are thrilled that you enjoyed your stay so much and we look forward to seeing you in one of our Bob W's again soon!Best,Bob W.

Hello Maria Liza! Thank you for taking the time to review your stay at Bob W. At Bob W, we want to offer you the most unforgettable experience, and your opinion is the most important for that. We hope to see you in Bob W again soon!Best,Bob W.

Hello Angela! I appreciate the feedback you have provided after your stay. Thanks to them we are able to know if we are meeting our high standards of service and where we can still improve the experience for those who come to visit us. We’d love to host you again in Athens, Helsinki, Tallinn, Tartu, Madrid, Florence or London.Best,Bob W.

Hello Mario! I would like to thank you for choosing us, as well as for taking the time to comment on your experience in my apartments. We are always open to get your feedback as it allows to continuously improve the experience we build. Thank you once again for choosing me and for your constructive comments, we hope to see you again in the future and to exceed your expectations in any of Bob W's amazing cities!Best,Bob W.

Hello Clara! Thank you for sharing your feedback. It seems that some aspects of your stay did not meet our usual standards; we appreciate the time you took to let us know, and regret that we were not able to exceed your expectations. We are very disappointed to read the comments about your recent stay in our apartments and really sorry to hear that you did not enjoy your experience to the fullest. We have reviewed your comments in detail and would like to assure you that we have taken all your feedback into account. Please accept our apologies for any inconvenience. Our aim is to give you the best of both worlds (both Airbnb and hotel), including easy contactless check-in and complimentary gym passes, offering you a totally smooth, sustainable and authentic experience. Kindly note that mid-stay cleaning can be offered upon request, while for more than 6-days stays free mid-stay cleaning is offered. Also, there is 24hours support available via WhatsApp, email or phone, while our team is always willing to assist with anything our guests need. We will try our best to address any issue, in order to keep our guests nothing less than 100% happy. Once again, thank you for your time and despite the situations during your stay, I hope to continue being an option for your next visits to the city and that I have the opportunity to exceed your expectations in the near future.Best,Bob W.

Hello Ava! Thank you for your review! We are happy that you enjoyed your stay with us. We are always eager to hear your comments and suggestions on how to improve ourselves, so we have taken your notice into consideration. We’d love to host you again in Athens, Amsterdam, Oslo, Helsinki, Tallinn, Tartu, Madrid, Florence or London.Best,Bob W.

Hey Thea! Thank you for your review and for taking the time to rate us. We are always trying our best and we are very happy when we meet our guests’ expectations! We look forward to welcome you at Bob W again very soon.Best,Bob W.

Hey Gregory! Thank you for the wonderful feedback on your stay at Bob W. It is amazing to read that we exceeded your expectations! We’d love to host you again in Athens, Amsterdam, Berlin, Helsinki, Tallinn, Tartu, Madrid, Florence or London.Best,Bob W.

Hey Thea! Thank you for your feedback following your visit to Bob W. I am delighted to hear that you enjoyed your time with us. I will pass your comments to our team who will be thrilled to know that we exceed your expectations! Let’s do it again sometime in Athens, Amsterdam, Tallinn, Tartu, Helsinki, Madrid, Florence or London!Best,Bob W.

Hey Jaimon! Thank you for the wonderful feedback on your stay at Bob W. I am delighted to hear that you enjoyed your time with us. At Bob W, we want to offer you the most unforgettable experience, and your opinion is the most important for that. Finally, we look forward to welcoming you back to Bob W soon!Best,Bob W.

Hello Eric! Thank you for sharing your feedback. Thanks to that we are able to know if we are meeting our high standards of service. We are very disappointed to read the comments about your recent stay. Please accept our apologies for any inconvenience. It seems that some aspects of your stay did not meet our usual standards; we appreciate the time you took to let us know, and regret that we were not able to exceed your expectations. Our aim is to give you the best of both worlds (both AirBnB and hotels), including super easy contactless check-in and complimentary gym passes, offering you a totally smooth, sustainable and authentic experience. You can be sure that I have taken in to consideration your comments and will help us improve our services. Once again, thank you for your time and despite the situations during your stay, I hope to continue being an option for your next visits to the city and that I have the opportunity to exceed your expectations in the near future in any of Bob W's amazing cities.Best,Bob W.

Hello Summer! We appreciate the feedback you have provided after your stay. Thanks to them we are able to know if we are meeting our high standards of service. We are very disappointed to read the comments about your recent stay. Please accept our apologies. You can be sure that I have taken in to consideration your comments and will help us improve our services. Once again, thank you for your time and despite the situations during your stay, I hope to continue being an option for your next visits to the city and that I have the opportunity to exceed your expectations in the near future.Best,Bob W.

Hello Susan! Thank you for sharing your feedback. It seems that some aspects of your stay did not meet our usual standards; we appreciate the time you took to let us know, and regret that we were not able to exceed your expectations. We are very disappointed to read the comments about your recent stay. Please accept our apologies. You can be sure that I have taken in to consideration your comments and will help us improve our services. Once again, thank you for your time and despite the situations during your stay, I hope to continue being an option for your next visits to the city and that I have the opportunity to exceed your expectations in the near future.Best,Bob W.

Hey Nancy! Thank you so much for your feedback! We are always trying our best and we are very happy when we meet our guests’ expectations! We look forward to welcoming you back soon in any of Bob W's amazing cities!Best,Bob W.

Hey Joyce! Thank you for the wonderful feedback on your stay at Bob W. I am delighted to hear that you enjoyed your time with us. Let’s do it again sometime in Athens, Amsterdam, Oslo, Tallinn, Tartu, Helsinki, Madrid, Florence or London!Best,Bob W.

Hello Rohinton! Thank you for taking the time to give us your feedback. I am sorry to hear that you did not enjoy your experience in my apartments to the fullest, as we work daily to make every stay unforgettable. We have reviewed your comments in detail and would like to assure you that we have taken all your feedback into account. We apologize for any inconvenience caused. We hope to have the opportunity to see you again to regain your trust in us and offer you a better experience.Best,Bob W.

Hello Stanley! Thank you for your review and for taking the time to rate us. We look forward to seeing you in one of our Bob W's again soon!Best,Bob W.

Hello Mike! I appreciate the feedback you have provided after your stay. Thanks to them we are able to know if we are meeting our high standards of service and where we can still improve the experience for those who come to visit us. We are very disappointed to read the comments about your recent stay. Cleanliness and good services & facilities provided are our priorities. Please accept our apologies for any inconvenience and bad incident. We are always eager to hear your comments and suggestions on how to improve our services, so we will take into consideration all your notes. However, kindly note that our property is located exactly in the center of a very lively city and that all our rooms are non-smoking. Furthermore, we are sorry for any inconvenience caused from the church bell, but this regards a matter of religion that the hotel cannot intervene. Thank you again for your visit and constructive opinion, our main goal is to make our guests feel at home and we will keep working to achieve it. Despite the situations during your stay, we hope to continue being an option for your next visits to any of Bob W's amazing cities and that we have the opportunity to exceed your expectations in the near future!Best,Bob W.

Hello James! I would like to thank you for choosing us, as well as for taking the time to comment on your experience in my apartments. Although, we are sad to hear that not everything met your expectations on this occasion. We are always open to get your feedback as it allows to continuously improve the experience we build, so we have taken your notice into consideration. We hope to have the opportunity to host you again in the future in any of Bob W's amazing cities!Best,Bob W.

Thank you for staying in our apartments, although we are sad to hear that not everything met your expectations on this occasion. We are always open to get your feedback as it allows to continuously improve the experience we build. We will keep working to achieve the perfect experience for all our guests. It would be great to welcome you again at any of our locations in Athens, Amsterdam, Florence, Tallinn, Helsinki, Madrid or London!Best,Bob W.

Hello Judy! Thank you for taking the time to give us your feedback. We are sorry to hear that you did not enjoy your experience in my apartments to the fullest, as we work daily to make every stay unforgettable. We would never make fun with an issue of our guests, we are always willing to help kindly. We are sorry that you have this impression and we apologize for any inconvenience caused. Our aim is to make anything to create a memorable, smooth, sustainable and authentic experience. In any case, we have reviewed your comments in detail and would like to assure you that we have taken all your feedback into account. We will try our best to address any issue, in order to keep our guests nothing less than 100% happy. Once again, thank you for your time and despite the situations during your stay, we hope to continue being an option for your next visits to the city, or any of Bob W's amazing cities, and that we'll have the opportunity to exceed your expectations in the future!Best,Bob W.

Hello Breighanna! Thank you for taking the time to review your stay at Bob W. I am delighted to hear that you enjoyed your time with us. We’d love to host you again in Athens, Amsterdam, Helsinki, Tallinn, Tartu, Madrid, Florence or London.Best,Bob W.

Hey Allison! Thank you for the wonderful feedback on your stay at Bob W. We are always trying our best and we are very happy when we meet our guests’ expectations! We’d love to host you again in Athens, Amsterdam, Helsinki, Tallinn, Tartu, Madrid, Florence or London.Best,Bob W.

Hello Carl! Thank you for your review and for taking the time to rate us. We hope that we may welcome you again in the future to offer you our services!Best,Bob W.

Hello James! Thank you for your review and for taking the time to rate us. We are always trying our best and we are very happy when we meet our guests’ expectations! We hope that we may welcome you again in the future as Bob W!Best,

Thank you for your review and for taking the time to rate us. We hope that we may welcome you again in the future to offer you our services!

Dear Mr/Ms Lim,Thank you for your review! We are happy that you enjoyed your stay with us. We are always eager to hear your comments and suggestions on how to improve ourselves. However, please note that the WiFi changed for your best service. We hope that we may welcome you again in the future to offer you our services!Warmest regards,Blend Hotel Team

Dear Ms Chudleigh,Thank you for your review! Your kind words are really appreciated. We are always trying our best and we are very happy when we meet our guests’ expectations! Moreover, it makes us happy hearing that you had a pleasant stay with us. We hope that we may welcome you again in the future!Warmest regards,Blend Hotel Team

Dear Ms Lorz,Thank you for your review and for your kind words! We are happy that you enjoyed your stay with us. We are always eager to hear your comments and suggestions on how to improve ourselves, so we will take your notice into consideration. We hope that we may welcome you again in the future to offer you our services!Warmest regards,Blend Hotel Team

Dear Mr. Wood,Thank you for your review and for your kind words! We are happy that you enjoyed your stay with us. We are always eager to hear your comments and suggestions on how to improve ourselves. We hope that we may welcome you again in the future to offer you our services!Warmest regards,Blend Hotel Team

Dear Ms Layman,Thank you for your review and for taking the time to rate us. We hope that we may welcome you again in the future to offer you our services!Warmest regards,Blend Hotel Team

Dear Mr. Vakulchik,Thank you for your kind review! We really appreciate it. It makes us happy hearing that you had a pleasant stay with us. We hope that we may welcome you again in the future!Warmest regards,Blend Hotel Team