upon checking in to the room, we noticed pink slime mildew all aroung the bottom line of tile in the shower, stuff stuck on the shower wall. We went to the front desk, reported this to Nanette, she immediately said that it was stained grout, but called the housekeeping dept. and the manner she expressed our concerns was unprofessional, as if we were unreasonable in mentioning this dirty bathroom, it was cleaned up a bit, the a/c in the room is not good, it always felt damp in the room, the room looks worn out, smells mildewy and the bed wasn't comfortable. Fresh towels and linens were only changed 1 time during a week long stay. I have been a guest at the former Graduate, but as the Abacus there is a lot to improve, starting with the attitude at the Front Desk.