We had pre-booked this motel for a stop on a cross country move with 6 dogs& 2 cats. When we arrived, the motel was completely closed due to an upstairs fire. Obviously unavoidable, but they had online reservations through the main reservation line and no email or call was made to let us know. When we called the customer service line they literally said well what did you want us to do about it. Completely unapologetic & didn't offer to help find a different location.
Shelley
於 2022 年 6 月住了 1 晚
6/10 一般
Mary
2022年5月16日
讚好:職員與服務
不滿:設施服務
The property was close to Athens, but there was no daily maid service, the room was smokey and the bed spread was stained. The floors were nice and shower surround was nice, but everything else needed updating.
Mary
於 2022 年 5 月住了 3 晚
8/10 不錯
Donna
2022年4月9日
Donna
於 2022 年 4 月住了 1 晚
6/10 一般
Wesley
2022年4月3日
讚好:職員與服務
不滿:整潔度和住宿狀況
Needed a littleTLC
We stayed here on our way to our destination and the room was clean. Our stay on the way back 4/1/22 was not as good. The room was not as clean (dust and hair bunnies on floor) . The room needs to be refurbed. There were stains in the sink and the tub had been scrubbed so many times you could see the cast iron. Husband wasn't able to regulate tub water temp so we skipped a shower. Access panel on wall was not secured making me wonder what might come out. FYI-Nothing did. No pests were seen. Towels and bedding were of good quality.
Wesley
於 2022 年 4 月住了 1 晚
2/10 很差
Quincy
2022年3月31日
Quincy
於 2022 年 3 月住了 1 晚
8/10 不錯
Barbara
2022年3月19日
讚好:整潔度、職員與服務和住宿狀況
Strange electrician setup
Convenient to freeway and restaurants. Room was large but only plugs available were on lights over the bed so we couldn’t recharge overnight. No plug in bathroom to dry hair. Guy outside blowing 6’ trie type horn until about 10. Of course it was a Friday night.
Barbara
於 2022 年 3 月住了 1 晚
10/10 優異
Jimmy
2022年3月6日
讚好:整潔度
Jimmy
於 2022 年 2 月住了 1 晚
10/10 優異
Teresa
伴侶同遊
2022年2月25日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Customer service was great!
Teresa
於 2022 年 2 月住了 1 晚
2/10 很差
Robert
寵物同遊
2022年1月1日
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
Pretty gross. All of the comforters had stains on them. One of them had cigarette ash burns and this was in a non-smoking room. Expectedly, it did smell heavily of cigarette smoke. Trash was left all over the room. There was no shampoo or conditioner on the property. One of their awesome staff brought me shampoo so I'd have something. The light in the bathroom didn't work. There was no service on the tv.