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凱藝酒店的評價

2.5 out of 5
凱藝酒店
20 Home St, Athens, OH

評價

8.2

很好

10 分評分，優異；1004 則評價中有 385 則" "
8 分評分，不錯；1004 則評價中有 381 則" "
6 分評分，一般；1004 則評價中有 131 則" "
4 分評分，欠佳；1004 則評價中有 68 則" "
2 分評分，很差；1004 則評價中有 39 則" "

8.2/10 

整潔度

8.6/10 

職員與服務

8.0/10 

設施服務

7.8/10 

住宿狀況

8.0/10 

環保程度

評價

10/10 優異

Megan

讚好：整潔度、職員與服務和住宿狀況
Thank you!
於 2024 年 4 月住了 2 晚

10/10 優異

MaryLloyd (Powell)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Quality Inn w2as perfect location for a marathon runner. Hot tub was a great addition after the race. Staff was very pleasant & helpful. Knew there was no elevator and had called to try to get 1st floor but upon arrival couldn't but taking steps slowly I managed and husband did most small trips. If we could guarantee 1st floor we would stay again.
於 2024 年 4 月住了 2 晚

10/10 優異

Stephen

讚好：整潔度、職員與服務和設施服務
Beautiful area, not a bad walk to campus. Didn't get to use pool or gym or hot tub, but it was nice to have the option. Was able to check in early which was super helpful for my plans.
於 2024 年 4 月住了 1 晚

8/10 不錯

Philip (Brunswick)

家人同遊
讚好：職員與服務
Staff was helpful
於 2024 年 4 月住了 1 晚

10/10 優異

Becky

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The negative reviews (at least from our stand point in time) were completely not warranted. The facility was clean and orderly. The pool and hot tub (which we did not use) was apparently fine with the number of users. The staff we encountered were pleasant and helpful. The room was as much as one could reasonably ask for given the room rate. Actually, more than expected. Microwave, small frig, coffee pot (1 cup at a time), bathroom was clean with blow dryer, even an ironing board and iron (which of course looked brand new). Little wary booking at first but highly recommend this facility and will go out of our way to book again if in the area again.
於 2024 年 4 月住了 1 晚

10/10 優異

James

家人同遊, 商務旅客
讚好：整潔度、職員與服務和住宿狀況
!
於 2024 年 4 月住了 1 晚

6/10 一般

Jon

家人同遊
讚好：整潔度、職員與服務和住宿狀況
The hotel and our room was very clean and nice. Water pressure was great. Did not get a lot of sleep due to paper thin walls. Other rooms next to us and above us was very noise. Couldn’t get a good night sleep.
於 2024 年 3 月住了 1 晚

10/10 優異

Bill

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Stayed one night while taking son to OU for a college visit. Room was clean, beds were comfortable and staff was very accommodating. The only thing that could of been better was the complementary breakfast, no eggs bacon or sausage. It was still good with fresh waffles, biscuits and gravy, yogurts, cereal and such, but I need eggs, bacon and/or sausage.
於 2024 年 3 月住了 1 晚

10/10 優異

amanda

家人同遊, 親子同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff is very friendly we used to go down a lot and see a buddy and this was the place that we stayed at and they are amazing the place is clean.
於 2024 年 3 月住了 2 晚

10/10 優異

Nancy

Very friendly individual working at the front desk when we checked in and when we checked out! This hotel is very close to the bicycle trail in Athens so we have stayed here often in the past as a good starting ending point.
於 2024 年 3 月住了 1 晚

8/10 不錯

Marvin

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was fine
於 2024 年 3 月住了 1 晚

4/10 欠佳

Gord

不滿：整潔度和設施服務
The place is really run down, carpets were gross. Had to unplug the fridge in my room it made so much noise.
於 2024 年 2 月住了 5 晚
Chelsea 於 2024年3月14日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us or by visiting our Support page: https://www.choicehotels.com/supportWe hope for an opportunity to properly host you in the future.Sincerely,Chelsea Winchell, GMQuality Inn

10/10 優異

April

讚好：整潔度
於 2024 年 3 月住了 1 晚
Chelsea 於 2024年3月14日的回應
Dear April,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn.As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page: https://www.choicehotels.com/supportWe hope to see you again soon.Sincerely,Chelsea Winchell, GMQuality Inn

8/10 不錯

Christina A.

家人同遊
Older property..could use some updating. Staff was friendly and efficient. Clean room.
於 2024 年 2 月住了 1 晚
Chelsea 於 2024年3月14日的回應
Dear Christina,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn.As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page: https://www.choicehotels.com/supportWe hope to see you again soon.Sincerely,Chelsea Winchell, GMQuality Inn

10/10 優異

Joy

讚好：整潔度、職員與服務和住宿狀況
Nice place to stay
於 2024 年 2 月住了 2 晚

2/10 很差

Anthony

家人同遊
不滿：整潔度和住宿狀況
Walls are paper thin, smells like curry, whirlpool was so dirty that you couldn’t see the bottom. Tight space for the money. Garbage sitting outside of a room that was leaking onto the carpet. It was some kind of meat packaging. Just not good. Got two hours of sleep then had to take my daughter on her campus tour at Ohio University varsity. We were zombies to say the least.
於 2024 年 2 月住了 1 晚

8/10 不錯

Kimberly

讚好：整潔度
於 2024 年 2 月住了 1 晚

8/10 不錯

amanda

家人同遊, 親子同遊, 伴侶同遊
讚好：職員與服務和設施服務
Hot tube is amazing.
於 2024 年 2 月住了 2 晚

10/10 優異

dirk

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff and service was excellent. courteous , friendly and efficient.Breakfast was served hot, was plentiful, and very clean area.
於 2024 年 2 月住了 2 晚

8/10 不錯

Christopher (Charleston)

家人同遊
讚好：職員與服務和設施服務
The room was nice, this place just needs updated.
於 2024 年 2 月住了 1 晚

4/10 欠佳

Scott

讚好：客房舒適度
Ran out of breakfast food.
於 2024 年 1 月住了 1 晚

10/10 優異

Rachel (NEW CONCORD)

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Check in manager was so kind. Clean rooms. Fillable water station. Great pizza place next door.
於 2024 年 1 月住了 1 晚

8/10 不錯

Robert

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The bed is so comfy!!
The hotel is a bit loud, so if you need silence, this isn't the place. If you need a comfortable bed, clean room, and helpful staff, this is it. We will definitely stay here again.
於 2024 年 1 月住了 1 晚

6/10 一般

Tamara

於 2024 年 1 月住了 2 晚

10/10 優異

Karyn

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚

10/10 優異

Timothy

於 2024 年 1 月住了 1 晚

10/10 優異

Desta

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 優異

Andrew

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Enjoyed stay
於 2023 年 12 月住了 1 晚

10/10 優異

julie

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
I would stay again
This was a perfect visit with my family the only issue I had at all was at the pool was barely warm enough to swim we were all freezing when in the water, other than that the place was very well maintained and clean and the service was great
於 2023 年 12 月住了 7 晚

10/10 優異

Tracy

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 優異

Stanislav

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚

8/10 不錯

Timothy

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 2 晚

10/10 優異

Jun

於 2023 年 12 月住了 1 晚

8/10 不錯

jamie

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good hotel for overnight trip
Good hotel for an overnight stay. Needs updated. Hot tub was closed and there was only one vending machine with not much to choose from. The vending machine had both pop and snacks. Staff was very friendly and helpful.
於 2023 年 12 月住了 1 晚

10/10 優異

Joy

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚

10/10 優異

Debra (McKees Rocks)

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 2 晚

4/10 欠佳

Mike

伴侶同遊
讚好：整潔度和設施服務
不滿：職員與服務
There is no elevator. I walk with a cane and steps are very tricky. When we found there was no elevator asked for a ground floor room. Was told because I booked thru Expedia that they wouldn’t help me. I managed up and down no problem. Room was clean. Bathroom small. Older property that has been rehabbed. Because of the elevator I won’t stay there again. Wonder if they meet ADA standards. They probabily don’t care. Weird you needed a parking pass also.
於 2023 年 12 月住了 1 晚

10/10 優異

Anthony

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

Kristina

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

8/10 不錯

Michele

讚好：整潔度、職員與服務和住宿狀況
The staff is exceptional, nice and helpful!
於 2023 年 12 月住了 2 晚

2/10 很差

Drew

於 2023 年 12 月住了 1 晚

10/10 優異

Katrina

讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice quiet facility. Visiting my son and this was very convenient to the campus. Great breakfast! Not sure I’d go there just for the pool. lol.l, but it looked ok. Nice front desk ladies!
於 2023 年 12 月住了 2 晚

10/10 優異

Jim Linda

讚好：整潔度、職員與服務和住宿狀況
Toilet bowl room112 not totally clean
於 2023 年 12 月住了 1 晚

2/10 很差

Donna

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
When we checked in No one mentioned the Hot Tub was Not working and even when I booked in Oct, apparently it was not working then the Desk clerk said it had been down for Months. This is the reason I booked, In door Pool and Hot tub I will not ever stay again I was told there was nothing That could be done, so to the Owner/Owners of this Hotel Shame on You for not getting your equipment fixed for your customers
於 2023 年 12 月住了 1 晚

6/10 一般

Thomas

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Check in staff was very friendly. Hotel was clean. Rooms were a bit small but served the purpose . Cleaning staff was unfriendly. Breakfast was a big disappointment. No hot food other than sausage gravy with a hard biscuit or a Belgian waffle as you got mean looks from an old cleaning woman that wouldn’t even greet you.
於 2023 年 12 月住了 1 晚

10/10 優異

Peter

讚好：整潔度、職員與服務、設施服務和住宿狀況
Quiet, safe place to stay. Appreciate the no pet policy.
於 2023 年 11 月住了 2 晚

8/10 不錯

Phyllis

伴侶同遊
讚好：整潔度和職員與服務
Ok for one night stay near Ohio University for visit with student.
於 2023 年 11 月住了 1 晚

10/10 優異

Sandra

讚好：整潔度、設施服務和住宿狀況
Comfortable stay. Friendly staff
於 2023 年 11 月住了 1 晚

8/10 不錯

Jennifer

商務旅客
Early check in
於 2023 年 11 月住了 1 晚

8/10 不錯

Lucas

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 2 晚