私人 SPA 浴池

馬布林頓亞特蘭大美洲最佳價值套房酒店的評價

2 out of 5

評價

7.4

不錯

10 分評分,優異;395 則評價中有 113 則" "
8 分評分,不錯;395 則評價中有 136 則" "
6 分評分,一般;395 則評價中有 69 則" "
4 分評分,欠佳;395 則評價中有 38 則" "
2 分評分,很差;395 則評價中有 39 則" "

7.8/10 

整潔度

7.8/10 

職員與服務

6.6/10 

設施服務

7.4/10 

住宿狀況

5.6/10 

環保程度

評價

8/10 不錯

真實旅客

讚好:職員與服務和住宿狀況
不滿:客房舒適度
进去以后有一种驱虫剂的味道,久久不散
窗户应该可以通气,否则感觉很闷

4/10 欠佳

Raquel

伴侶同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
It’s was terrible
於 2023 年 6 月住了 1 晚
sunny 於 2023年9月21日的回應
no one checking by that name and my hotel is on suspended from july 31 so no stay at hotel from expedia so wrong hotel that put the reviews

10/10 優異

David

於 2023 年 7 月住了 1 晚

8/10 不錯

Allen Dean

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
It was a pleasant stay
於 2023 年 6 月住了 1 晚

8/10 不錯

Ian

讚好:整潔度和職員與服務
The motel is showing it’s age but the room was clean and functional and the Check-in was efficient. I was kept awake by the guest next door playing music very loudly until 12.30am. I was about to ask the motel to move me when things went quiet so I don’t know how the staff would have reacted.
於 2023 年 5 月住了 1 晚
Sunny Patel 於 2023年6月8日的回應
Thank you for your review. If you had let the office know about the noise, we would have informed the guest next to you that a noise complaint was filed, and that they needed to quiet down. We appreciate your stay and hope we will have the pleasure of serving you again.

6/10 一般

robin

家人同遊
讚好:住宿狀況
It was ok
於 2023 年 4 月住了 1 晚

8/10 不錯

Carlos

家人同遊
讚好:職員與服務和住宿狀況
Good

6/10 一般

Angelique

家人同遊
The bed/pillows were horrible. The jetted tub was relaxing.....

8/10 不錯

Kerrie

商務旅客
讚好:職員與服務
Great customer service.
於 2022 年 12 月住了 1 晚

4/10 欠佳

Rodolfo

家人同遊
不滿:整潔度、住宿狀況和客房舒適度
Not worth
Too old...not so clean, not worth.
於 2022 年 11 月住了 1 晚
sunny 於 2022年11月19日的回應
wrong hotel

4/10 欠佳

Clarissa

商務旅客
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 11 月住了 1 晚

8/10 不錯

Alfredo

於 2022 年 10 月住了 1 晚

8/10 不錯

RICHARD

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was very friendly and helpful.
於 2022 年 10 月住了 3 晚

10/10 優異

Dale

讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice
於 2022 年 9 月住了 2 晚

8/10 不錯

Jeff

於 2022 年 9 月住了 1 晚

2/10 很差

Ty

家人同遊
不滿:職員與服務、設施服務和住宿狀況
There was a cockroach in our room. Water leaking in the bathroom and constant water puddle around the toilet bowl. Holes in the ceiling. The walls are thin, so you can totally hear everything from next door. the room was old and dingy. The front desk at night was unfriendly. The towels were missing. Only one little soap was provided. We couldn't wait to get out of this motel.
於 2022 年 7 月住了 1 晚
Manager 於 2022年7月15日的回應
We apologize for the inconvenience you experienced during your stay. We appreciate your feedback and do not take your concerns lightly. We have already let our housekeeping staff and maintenance staff know what they need to improve on. Pest control has also come in and sprayed all the rooms. We have also let our know desk clerk know what she can improve on. We hope you give us another chance to serve you in the future.

10/10 優異

Yuwel

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful place
於 2022 年 6 月住了 1 晚

10/10 優異

Monterius (Lawrenceville)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent stay
於 2022 年 6 月住了 2 晚

6/10 一般

anthony

讚好:整潔度和職員與服務
不滿:客房舒適度
Beds
The Mattresses on the beds need to be changed badly the mattresses are hard And I woke up with my back hurting and a headache somebody need to convince them to change the mattresses. They have been there for years those are the same mattresses that they had when I first went there which was four years ago
於 2022 年 5 月住了 1 晚

2/10 很差

Arthur

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Worse room ever
於 2022 年 5 月住了 1 晚

4/10 欠佳

michael

於 2022 年 5 月住了 1 晚

8/10 不錯

Damion

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was next to all the things I needed I didn't have to travel far to get things I needed
於 2022 年 4 月住了 1 晚

6/10 一般

Kathy

讚好:整潔度和客房舒適度
Quick get away
The stay was good and quiet location
於 2022 年 3 月住了 1 晚

8/10 不錯

Maurice

商務旅客
讚好:整潔度、職員與服務和住宿狀況
The room was clean but the external hallways on the 1st and 2nd floor were littered
於 2022 年 2 月住了 1 晚

10/10 優異

Robyn

讚好:職員與服務、設施服務和住宿狀況
Jus great
於 2022 年 1 月住了 1 晚

6/10 一般

Robert L

伴侶同遊
讚好:整潔度和職員與服務
The room was clean and the area was quiet, however there was no clock/radio in the room and tv reception was poor as well as limited channels.
於 2021 年 12 月住了 4 晚

2/10 很差

Charonne

讚好:職員與服務
不滿:整潔度、住宿狀況和客房舒適度
The room was dirty and the bed was absolutely the worse. It was basically a trap hotel.
於 2021 年 12 月住了 1 晚
Manager 於 2021年12月30日的回應
We are extremely disappointed that you did not enjoy your stay here. Although, we have not received complaints about our rooms being dirty, we still take your review very seriously and will let our housekeeping team know what they need to do better. We hope that we will have the pleasure of serving you again.

10/10 優異

joann

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 12 月住了 1 晚

10/10 優異

Julian

於 2021 年 12 月住了 1 晚

6/10 一般

Robyn

商務旅客
讚好:職員與服務和住宿狀況
不滿:整潔度
Not sure the street
於 2021 年 10 月住了 1 晚
sunny 於 2021年10月18日的回應
wrong hotel

2/10 很差

真實旅客

家人同遊, 商務旅客
不滿:職員與服務和住宿狀況
Not worth your $$$
Great at check-in. Horrible customer service directly from owners(managers).
於 2021 年 10 月住了 1 晚
sunny 於 2021年10月18日的回應
We are extremely disappointed that you did not enjoy your stay with us. We take pride in our customer service and will make sure our staff does a better job. We hope you will be back again.

10/10 優異

anthony

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 10 月住了 1 晚

2/10 很差

Timothy

讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
The outside floors smelled like urine and the sink was blocked
於 2021 年 9 月住了 1 晚
sunny 於 2021年9月20日的回應
We thank you for bringing your concerns to light and hope you'll forgive us if we let you down on this occasion. We've shared your concerns with our maintenance and housekeeping team so we can ensure history doesn't repeat itself. We can't change the past, but we hope you'll consider allowing us to make amends for this sometime in the future.

10/10 優異

Ebony

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 9 月住了 1 晚

2/10 很差

Cara

家人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
於 2021 年 8 月住了 1 晚
manager 於 2021年9月2日的回應
we are extremely disappointed that you did not enjoy your stay at the hotel. if you don't mind, can you give us an explanation of what you specifically did not enjoy during your stay so we can do our best to fix it. Once again we are sorry for the inconvenience we may have caused you and hope you will give us the pleasure of hosting you again.

8/10 不錯

Elaine

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 8 月住了 1 晚
manager 於 2021年9月2日的回應
THANK YOU

8/10 不錯

James

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 8 月住了 1 晚

2/10 很差

真實旅客

家人同遊, 親子同遊
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
The only good thing was the customer service. They were very nice to me. The walls were not clean but the room strongly smelled like straight bleach. The bedding was cheap and the pillows were flat. The towels were thin. My daughter lost her sock and we looked behind the head of the bed in front of the mattress. There was hair dirt and dust just lining the back of the bed. The bathroom floor was slippery the entire time as it never really dried from them mopping right before we got there. There was old orange peels on the floor that had rotted. My two-year-old picked it up and put it in her mouth. The morning we were leaving a roach crawled past my foot. Never staying there again.
於 2021 年 8 月住了 2 晚
sunny 於 2021年8月17日的回應
We thank you for bringing your concerns to light and hope you'll forgive us if we let you down on this occasion. We've shared your concerns with our maintenance and housekeeping team so we can ensure history doesn't repeat itself. We can't change the past, but we hope you'll consider allowing us to make amends for this sometime in the future.

2/10 很差

Farrah

不滿:職員與服務
於 2021 年 8 月住了 1 晚

2/10 很差

真實旅客

家人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
I have NEVER been treated so rudely! I booked a NON-SMOKING room and when I got there they put me in a SMOKING room! I told them that my wife has allergies and we couldn't stay in that room, when I asked them to put me in a different room they said sorry but we have your money and we WON'T help you. You confirmed the room and we now have your money. When I told them that yes, I confirmed that I had reserved the King suite with jacuzzi tub, but in no way did you state that it was a smoking room and my reservation was for a NON-SMOKING room they said we can't help you!!
於 2021 年 8 月住了 1 晚
sunny 於 2021年8月24日的回應
wrong hotel

2/10 很差

Michelle

不滿:職員與服務
於 2021 年 8 月住了 1 晚

8/10 不錯

john

於 2021 年 7 月住了 1 晚

4/10 欠佳

真實旅客

商務旅客
讚好:職員與服務
不滿:設施服務和住宿狀況
The Internet was not working. They finally got it to work for a few minutes. Then it didn't work the rest of the night or the next morning. The clock didn't work. The floor lamp didn't work. The bath towel had two holes in it that I could put my hand through. I would not stay at the property ever again. It was not that the Internet was slow. It totally didn't exist.
於 2021 年 7 月住了 1 晚
Guest Relations 於 2021年7月26日的回應
We thank you for bringing your concerns to light and hope you'll forgive us if we let you down on this occasion. We've shared your concerns with our maintenance and housekeeping team so we can ensure history doesn't repeat itself. We can't change the past, but we hope you'll consider allowing us to make amends for this sometime in the future.

8/10 不錯

真實旅客

於 2021 年 7 月住了 4 晚

2/10 很差

真實旅客

家人同遊
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
As soon as we walked in, I killed one large roach crawling on the bathroom wall and a large beetle in the bathroom floor. As I went to you use the restroom I watched a baby roach crawl into the shower faucet. The floors weren’t vacuumed and when pulling back the sheets there were pee and blood stains and hair all on the mattress cover. Even the curtain was stained and gross. We (barely) slept with the light on for about 4 hours and got back on the road. Although the staff was nice enough, I still wanted to write a review due to the disgust of this motel. Not work $96 at all.
於 2021 年 6 月住了 1 晚
Guest Relations 於 2021年7月8日的回應
Thank you for choosing us for your lodging needs. It's unfortunate that you encountered these issues during your stay. Your concern regarding pests is a serious one, and we will be conducting a thorough investigation of our accommodations to ensure that there are no unwanted visitors anywhere. Also, we will discuss your remarks regarding the cleanliness of the room with our housekeeping team promptly. We appreciate your feedback, and we wish you safe travels ahead.

2/10 很差

Brad

家人同遊
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Do not go!!
The staff was rude. The room was not clean. I looked at the pictures and was very disappointed. The area was not good. I was very concerned about safety since I had kids with me. I do NOT recommend this place at all.
於 2021 年 6 月住了 1 晚
Guest Relations 於 2021年6月9日的回應
Dear Brad, We're saddened to know that your experience with us left much to be desired and that you encountered any lapse in service quality or cleanliness issues. Rest assured, our team will be made aware of your experience with us to ensure we actively learn from this. We sincerely value your feedback, and we wish you a safe journey home.

6/10 一般

真實旅客

於 2021 年 5 月住了 2 晚

6/10 一般

Leatrice

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 5 月住了 2 晚

10/10 優異

真實旅客

於 2021 年 4 月住了 1 晚

2/10 很差

Mary

家人同遊, 商務旅客
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 4 月住了 1 晚