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亞特蘭大維寧斯商街萬怡酒店的評價

3 out of 5
亞特蘭大維寧斯商街萬怡酒店
2829 Overlook Parkway, Atlanta, GA

評價

8.8

優異

10 分評分，優異；380 則評價中有 255 則" "
8 分評分，不錯；380 則評價中有 67 則" "
6 分評分，一般；380 則評價中有 22 則" "
4 分評分，欠佳；380 則評價中有 18 則" "
2 分評分，很差；380 則評價中有 18 則" "

9.2/10 

整潔度

9.0/10 

職員與服務

8.8/10 

設施服務

9.2/10 

住宿狀況

9.2/10 

環保程度

評價

8/10 不錯

HIU YI

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Outside shower area floor get wet
After shower, you will find that the floor outside shower area were wet. Others are Good
於 2023 年 3 月住了 6 晚
Lindsay McDonald 於 2023年4月13日的回應
Thank you for your honest feedback. We appreciate you staying with us!

10/10 優異

Pamela

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The rooms were excellently appointed and attended. Front desk staff were professional and welcoming! Parking needs improvement; it's limited and many spaces are far from the entrance. I would definitely recommend this location and stay again!
於 2024 年 5 月住了 3 晚

10/10 優異

gregory

多人同遊
讚好：設施服務和住宿狀況
Location
於 2024 年 4 月住了 1 晚

10/10 優異

Brooke

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great!
於 2024 年 4 月住了 1 晚

8/10 不錯

Akim

讚好：整潔度、職員與服務和住宿狀況
I liked the aesthetics of the building and the room was nice as well. Depending on which room you get the view was beautiful but it still was a nice view regardless. Would definitely stay again.
於 2024 年 3 月住了 2 晚

10/10 優異

Denise

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean I just didn’t like the pool closing at 9 we need later pool times.
於 2024 年 3 月住了 1 晚

10/10 優異

Michelle

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

10/10 優異

William

家人同遊
Great hotel! Clean and modern. We would definitely stay here again.
於 2024 年 3 月住了 2 晚

8/10 不錯

Traci (Pooler)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Limited food, basic. TVs on side wall design in room is awkward. Everything else good.
於 2024 年 2 月住了 2 晚

8/10 不錯

Fazal

於 2024 年 1 月住了 2 晚

10/10 優異

Beni

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Thank you
Amazing stay. Only thing is the credit card machine was declining my card when there was plenty of money. I called my credit card company and they said I have no restrictions. The card should work. The person at the desk ran my card manually and my card worked.
於 2024 年 1 月住了 2 晚

10/10 優異

AI QIN (Vancouver)

Nice experience in the hotel, almost everything.
於 2024 年 1 月住了 11 晚

6/10 一般

Brian

商務旅客
讚好：整潔度和住宿狀況
Enough to bother me.
Place is clean and smells clean. Place is in a nice area. Bed is good. People are very nice and mean well. However, some significant annoyances were present. Internet on floor 5 where I was never worked despite 2 front desk complaints and an email to managers Lindsay and Rashad. No one followed up! The A/C/Heater is annoyingly loud, they only cleaned my room once in 4 days, 5 nights despite the room being unoccupied without signs on the handle, pillows are garbage, and the neighbors heater/A/C is loud enough to creat a constant low frequency sound at night. Only stay for a short period of time if its for pleasure and not business.
於 2024 年 1 月住了 5 晚

10/10 優異

Sergio Roberto

讚好：整潔度、職員與服務、設施服務和住宿狀況
Me gusta
於 2024 年 1 月住了 3 晚

4/10 欠佳

James Franklin (Ben Lomond)

商務旅客
讚好：整潔度、設施服務和住宿狀況
不滿：職員與服務
The check-in was a comedy of errors, it took two people to figure it out. The fact that Expedia sticks together my first and middle names always causes problems. When I bought some food from the hotel store, they couldn't print a receipt for me to get reimbursed by my company. Printer problem, then putting printer in the paper, then they can't find the receipt, then they promised to have it delivered to my room. I called the front desk 3 times and they kept saying "we won't forget you" and then promptly forgot me
於 2023 年 12 月住了 1 晚

8/10 不錯

LaShon

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay. Clean and spacious
於 2023 年 11 月住了 1 晚

10/10 優異

Chris (orangeburg)

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Hotel was built in 2019 so it is up-to-date and modern. Was extremely clean, must have room key to access upper floors so it felt very secure, and the staff was exceptionally friendly. It was not really walkable to Truist Park but Uber was a quick ride! Loved this hotel and the surrounding community was beautiful!
於 2023 年 11 月住了 1 晚

6/10 一般

Nichollette

讚好：整潔度和住宿狀況
不滿：職員與服務
I recommend booking queen beds if you need space. The king rooms are really small. I liked the room with the balcony, I was able to get fresh air, which I appreciated. Thank you.

6/10 一般

Nichollette

讚好：住宿狀況
不滿：職員與服務
I work long hours. Staff called me at least four times day on accident. Twice I was woken out of my sleep. When I called back, the lady at the desk swore that she didn’t call me, but that wasn’t the issue because mistakes happen & I understood that. She had a horrible attitude. Unless the hotel has ghosts, the phone didn’t ring on it’s own. I had issues with the same person there. I called for housekeeping. They said they would be back in two minutes. An hour later, no one came. Then we they came, no one spoke English so I couldn’t communicate everything I wanted to say, only some words because I’m not fluent in Spanish. All of the housekeepers were very sweet, but they didn’t even understand the word towel. All in all it got done but not without the front desk clerk being unnecessarily rude without reason.

4/10 欠佳

Nichollette

讚好：住宿狀況
不滿：職員與服務
I stayed in two rooms & neither one of them had streaming services. When I called about it, I was told that some of the rooms had issues, but they called some company to fix it. I was told that they would come to my room to fix it in the morning. I don’t like people coming in my room when I’m not there, so I waited for them. No one came. I went downstairs & they told me that maintenance gets there at 5pm & they would take a look at it. Keep in mind, a third party company & maintenance on site is two different things. So, at that point two things were communicated. I came back very late that night, so I went downstairs in the morning & asked them if the company came to fix the streaming issues, then I got a completely different response. They finally just admitted that most of the rooms do not have streaming services & it’s pretty much always been that way & it wasn’t going to be fixed. They need to fix this issue for all rooms.

6/10 一般

Nichollette

讚好：住宿狀況
不滿：職員與服務
I was bit by ants the first night. This property had microwaves in the rooms. That was convenient. I would stay here again, but I had a lot of issues with staff, the televisions, & ants. The ants got in the bed so I slept on the hard couch for a night. When I got back to the room, ants were all over the place. They managed to get in closed bags. I was compensated but my issues didn’t end there. They finally moved me which required me to move all my things on the micro cart AGAIN. When I needed help to move at checkout, they claimed that I couldn’t get help from the same person because their boss said that he couldn’t tip me because I “didn’t tip him” but I gave him $15. That was a mess. After being there for two days & advising the staff that I had a service dog when I checked in, a rude employee harassed me about my service animal & attempted to talk to me like I was a child. She asked me where my permit for my animal was. My dog had her service dog gear on with a reflector that shows that. After being bit by ants, traveling, not getting any rest from the night prior, & moving from room to room because of their ant problem, I just wanted to go to sleep. When I told her that I already cleared everything, she asked me why I need her, what’s wrong with me, etc. which is illegal. She literally harassed me & followed me. They can definitely do a little better with training. I understand that it’s not a 5 star hotel, but there were a-lot of issues with communication.

10/10 優異

Melissa

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Cute little area!
於 2023 年 10 月住了 2 晚

6/10 一般

VanDrake

於 2023 年 10 月住了 2 晚
The WOW factor 於 2023年10月23日的回應
Thank you for staying with us. Although you stay wasn't a 10/10 we hope that we can make it up to you. We pride ourselves on providing extraordinary service and we would love to wow you the next time.

10/10 優異

Joyce

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful
Was a great place to stay
於 2023 年 10 月住了 1 晚
Wonderful Stay 於 2023年10月23日的回應
Thank you for staying with us and hope to see you again soon.

10/10 優異

Dorothy Jamerson

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 8 晚
Thank you 於 2023年10月23日的回應
Thank you for staying with us back in September. We hope to see you again soon.

6/10 一般

Elizabeth

讚好：整潔度
不滿：住宿狀況
於 2023 年 9 月住了 2 晚
Thank you 於 2023年10月23日的回應
Thank you for staying with us Elizabeth. I hope that we have the opportunity to how great we are. Looking forward to seeing you soon.

10/10 優異

Julyla

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lovely staycation
I had a really really overall stay will love to come back soon.
於 2023 年 9 月住了 4 晚
THANK YOU. 於 2023年10月23日的回應
THANK YOU FOR STAYING WITH AND WE HOPE TO SEE YOU AGAIN SOON.

10/10 優異

Oceila

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
Thank you. 於 2023年10月23日的回應
Thank you for staying with us. We are looking forward to seeing you again soon.

10/10 優異

Alyssa

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Loved It
Thank you. 於 2023年10月23日的回應
We are excited to hear that you enjoyed your stay with us. Thank you for choosing our Courtyard here in Vinings and we hope to see you again soon.

8/10 不錯

Ericka

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
Nice Hotel
Hotel was decent. Staff was nice. They always said hello and have a nuce day as we came and went. Room was clean and quiet for the most part (fire alarm went off a couple of times). There was ample parking. Eating places were nearby. Overall I enjoyed my stay and would stay again.
於 2023 年 7 月住了 3 晚

6/10 一般

Matthias

商務旅客
讚好：整潔度和住宿狀況
Zimmerreinigung war nur alle 2 Tage. Die Klimaanlage in meinem Zimmer brummte ziemlich laut und mit offenen Fenster war es recht laut durch Gespräche und Straßenlärm von draußen.
於 2023 年 5 月住了 6 晚

6/10 一般

Kathleen (Tigard)

商務旅客, 多人同遊
讚好：整潔度和住宿狀況
不滿：職員與服務
The staff seemed to be very confused as to whether they offered complimentary coffee in the lobby or you could only purchase it from the cafe. It was nearly impossible to order breakfast from the cafe as there was only one person working who took and cooked the order. The hotel was very clean and the beds were very comfortable.
於 2023 年 6 月住了 4 晚

10/10 優異

Deborah

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
The staff are amazing day
於 2023 年 6 月住了 2 晚

4/10 欠佳

Eileen

家人同遊
讚好：整潔度
不滿：客房舒適度
Review
The room especially the bathroom was cold and I was not given a free breakfast. In addition, for two days I was charged a different rate.
於 2023 年 5 月住了 3 晚

10/10 優異

kim

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Everyone was friendly and the room was very clean and smelled good.
於 2023 年 5 月住了 1 晚

10/10 優異

Trinardra

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I was truly pleased with this hotel. Looking forward to staying here again.
於 2023 年 5 月住了 1 晚

10/10 優異

Nelson (Birmingham)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful property! Comfortable, quiet and very nice room.
於 2023 年 4 月住了 1 晚

10/10 優異

barrando

讚好：職員與服務、設施服務和住宿狀況
於 2023 年 3 月住了 3 晚

4/10 欠佳

Mary

讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
Front desk staff was great, especially Rashad. Problems with heating, TV, shower, housekeeping. Reported all several times, nothing changed. Was charged for an item i didn’t buy. Was promised a credit i didnt get.

10/10 優異

Rhonda (Vonore)

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent. Clean property & hotel. Friendly staff.

8/10 不錯

Tierra

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Overall, a clean facility. The floors in our room had red stains. My OCD would not let me get too comfortable as the stains were at our bedside. Other than that, the stay was pleasant.

10/10 優異

Larry Stallens

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great and beautiful place to stay

8/10 不錯

Sandra

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice Property!
於 2022 年 12 月住了 2 晚

10/10 優異

Joy

10/10 優異

Tracy

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location to everything we needed to do
於 2022 年 12 月住了 1 晚

10/10 優異

Nichole

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
All went well.

8/10 不錯

Denise

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Property was clean and very nice. We enjoyed our stay
於 2022 年 11 月住了 1 晚

2/10 很差

ali

商務旅客
讚好：整潔度和住宿狀況
不滿：職員與服務
staff on their phones, rooms didn't become available until around 430, worst experience, what a shame!
於 2022 年 11 月住了 1 晚

6/10 一般

真實旅客

家人同遊
不滿：住宿狀況
Some nice rooms but some needs attention.
1st room had a broken shower so we had to change a room right before we were going to rest. We wish we checked all right after checked in/before we left for a dinner. The room was very clean and nice, so I thought all were fine. 2nd room they assign was not clean like the first room. so I requested to change the room, 3rd room was good.
於 2022 年 10 月住了 2 晚

2/10 很差

Warith

讚好：職員與服務
不滿：整潔度和客房舒適度
於 2022 年 10 月住了 1 晚