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Atlanta in Buckhead 君悅大酒店的評價

4.5 out of 5
Atlanta in Buckhead 君悅大酒店
3300 Peachtree Road NE, Atlanta, GA

評價

9.0

卓越

10 分評分，優異；1417 則評價中有 945 則" "
8 分評分，不錯；1417 則評價中有 290 則" "
6 分評分，一般；1417 則評價中有 104 則" "
4 分評分，欠佳；1417 則評價中有 44 則" "
2 分評分，很差；1417 則評價中有 34 則" "

9.2/10 

整潔度

9.2/10 

職員與服務

9.0/10 

設施服務

9.2/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

Carol

於 2024 年 3 月住了 1 晚

10/10 優異

RUBEN

家人同遊
讚好：整潔度和住宿狀況
Comfortable
於 2024 年 4 月住了 2 晚
Grand Hyatt Atlanta 於 2024年4月23日的回應
Thank you for choosing Grand Hyatt Atlanta, Ruben!

10/10 優異

Laura

讚好：整潔度、設施服務和住宿狀況
The hotel was in a great location. The room was roomy and clean. I loved being able to relax by the pool and take calls outside by the waterfalls. The valet individuals were awesome and helpfu.
於 2024 年 4 月住了 3 晚
Grand Hyatt Atlanta 於 2024年4月22日的回應
Thank you for choosing Grand Hyatt Atlanta, Laura! We're thrilled to know you enjoyed your time with us.

4/10 欠佳

Robbie

家人同遊
讚好：設施服務
不滿：整潔度和住宿狀況
I was not aware of the construction going on from 9A-6P. The noise was unacceptable it sounded like a Jackhammer convention. I’ve stayed here 4 or 5 times and have always had a great experience. This time was different. No soap in my room, the bathroom had cracks all over the sink and the edges were sharp. There was no water available in the evenings. I hope things turn for the better in the future.
於 2024 年 4 月住了 5 晚
Grand Hyatt Atlanta 於 2024年4月15日的回應
Robbie, thank you for bringing this to our attention. We are currently undergoing renovations, and sincerely apologize for the inconvenience this caused you during your visit. We value your business, and would like to make things right. We highly encourage you to reach out to our team so we may further assist you.

10/10 優異

Donald J

讚好：整潔度和住宿狀況
Check in was very helpful and easy
於 2024 年 4 月住了 1 晚
Grand Hyatt Atlanta 於 2024年4月15日的回應
Thank you for choosing Grand Hyatt Atlanta, Donald!

10/10 優異

Hesham

商務旅客
讚好：整潔度、設施服務和住宿狀況
Beautiful hotel in a beautiful location. First time in ATL and I fell in love with the vibes in Buckhead. Room was clean and bed was comfy. No complaints.
於 2024 年 4 月住了 2 晚
Grand Hyatt Atlanta 於 2024年4月9日的回應
Thank you for choosing Grand Hyatt Atlanta, Hesham!

10/10 優異

George

於 2024 年 4 月住了 2 晚
Grand Hyatt Atlanta 於 2024年5月2日的回應
Thank you for choosing Grand Hyatt Atlanta, George!

10/10 優異

Evelyn

讚好：整潔度和住宿狀況
於 2024 年 4 月住了 1 晚
Grand Hyatt Atlanta 於 2024年4月8日的回應
Thank you for choosing Grand Hyatt Atlanta, Evelyn!

10/10 優異

Levi

讚好：整潔度、設施服務和住宿狀況
Awesome
於 2024 年 4 月住了 1 晚
Grand Hyatt Atlanta 於 2024年4月8日的回應
Thank you for choosing Grand Hyatt Atlanta, Levi!

10/10 優異

James

於 2024 年 3 月住了 1 晚
Grand Hyatt Atlanta 於 2024年4月22日的回應
Thank you for choosing Grand Hyatt Atlanta, James!

10/10 優異

Tayana

讚好：整潔度和住宿狀況
於 2024 年 3 月住了 1 晚
Grand Hyatt Atlanta 於 2024年3月31日的回應
Thank you for choosing Grand Hyatt Atlanta, Tayana!

10/10 優異

Mindie

家人同遊
讚好：整潔度和住宿狀況
Very helpful staff when we checked in. Quiet rooms
於 2024 年 3 月住了 3 晚
Grand Hyatt Atlanta 於 2024年3月26日的回應
Thank you for choosing Grand Hyatt Atlanta, Mindie!

4/10 欠佳

Tara

於 2024 年 3 月住了 2 晚
Grand Hyatt Atlanta 於 2024年3月26日的回應
Tara, we sincerely apologize for your recent experience. We highly encourage you to reach out to our team so we can make things right.

10/10 優異

LeQuisha

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Beautiful experience!
於 2024 年 3 月住了 2 晚
Grand Hyatt Atlanta 於 2024年3月25日的回應
Thank you for choosing Grand Hyatt Atlanta, LeQuisha!

4/10 欠佳

Michael

商務旅客
讚好：整潔度
不滿：設施服務
Hot water did not work
於 2024 年 3 月住了 1 晚
Grand Hyatt Atlanta 於 2024年3月26日的回應
Michael, we sincerely apologize for your recent experience. We highly encourage you to reach out to our team so we can make things right.

6/10 一般

Richard

伴侶同遊
讚好：設施服務
Wasn’t too clean.
於 2024 年 3 月住了 3 晚
Grand Hyatt Atlanta 於 2024年3月25日的回應
Thank you for choosing Grand Hyatt Atlanta, Richard. We appreciate your feedback, and encourage you to reach out to our team to share more about your experience so we can help make things right.

10/10 優異

DNeisha

多人同遊
讚好：整潔度、設施服務和住宿狀況
great stay
於 2024 年 3 月住了 2 晚
Grand Hyatt Atlanta 於 2024年3月25日的回應
Thank you for choosing Grand Hyatt Atlanta, DNeisha!

10/10 優異

Alan

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
A wonderful location with attentive staff. Beautiful waterfall. I’m glad I chose this hotel.
於 2024 年 3 月住了 1 晚
Grand Hyatt Atlanta 於 2024年3月23日的回應
Thank you for choosing Grand Hyatt Atlanta, Alan!

10/10 優異

Angela

於 2024 年 3 月住了 1 晚
Grand Hyatt Atlanta 於 2024年4月15日的回應
Thank you for choosing Grand Hyatt Atlanta, Angela!

10/10 優異

Christoph

多人同遊
讚好：整潔度、設施服務和住宿狀況
Excellent hotel with friendly staff.
於 2024 年 3 月住了 1 晚
Grand Hyatt Atlanta 於 2024年3月19日的回應
Thank you for choosing Grand Hyatt Atlanta, Christoph!

10/10 優異

Kem

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
The zen garden was fabulous! Everyone was nice and quick to help! Our room didn’t have hot water and someone was fixing it with 15 minutes of us reporting it. Wish the pool was open or at least a hot tub. However, they are doing some renovations. Great stay! Recommend!!!!
於 2024 年 3 月住了 3 晚
Grand Hyatt Atlanta 於 2024年3月17日的回應
Thank you for choosing Grand Hyatt Atlanta, Kem!

10/10 優異

Nerissa (Macon)

家人同遊
讚好：整潔度、設施服務和住宿狀況
It was a great stay!
於 2024 年 2 月住了 1 晚
Grand Hyatt Atlanta 於 2024年3月16日的回應
Thank you for choosing Grand Hyatt Atlanta, Nerissa!

2/10 很差

Keyuri

伴侶同遊
讚好：整潔度
We had visited for a quiet birthday staycation while working. There was some construction going on, maybe right above our hotel room. Or Atleast that’s what it felt like. The drilling and hammering began at 8.30am and would go on throughout. It was a nuisance. Otherwise staff was very nice.
於 2024 年 3 月住了 2 晚
Grand Hyatt Atlanta 於 2024年3月13日的回應
Keyuri, our hotel is currently undergoing renovations, and we sincerely apologize for the inconvenience this may have caused during your stay. We value your feedback and encourage you to reach out to our team and ask to speak to our Director of Operations, Solomon, so we can make things right. We look forward to hearing from you!

10/10 優異

Yun

於 2024 年 3 月住了 1 晚
Grand Hyatt Atlanta 於 2024年4月3日的回應
Thank you for choosing Grand Hyatt Atlanta, Yun!

10/10 優異

khaled (Chagrin Falls)

讚好：整潔度和住宿狀況
Quiet, in a great location, very courteous staff
於 2024 年 3 月住了 2 晚
Grand Hyatt Atlanta 於 2024年3月11日的回應
Thank you for choosing Grand Hyatt Atlanta, Khaled!

10/10 優異

Eden

讚好：整潔度、設施服務和住宿狀況
From the front desk to the garage everyone is extremely nice and welcoming the restaurant is very clean and the food is great I loved every minute of my stay.
於 2024 年 3 月住了 2 晚
Grand Hyatt Atlanta 於 2024年3月6日的回應
Thank you for choosing Grand Hyatt Atlanta, Eden! We appreciate your feedback.

6/10 一般

Angela

多人同遊
I was charged at check in for incidentals, however after not having any incidentals the charge was not returned
於 2024 年 2 月住了 1 晚
Grand Hyatt Atlanta 於 2024年3月4日的回應
Thank you for choosing Grand Hyatt Atlanta, Angela. We highly encourage you to reach out so we can assist you with your incidental charge. Thank you!

8/10 不錯

BERT

於 2024 年 2 月住了 1 晚
Grand Hyatt Atlanta 於 2024年3月4日的回應
Thank you for choosing Grand Hyatt Atlanta, Bert. We appreciate your feedback.

10/10 優異

Brandon

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
We always have an amazing experience at the Grand Hyatt Buckhead! Very clean property, excellent staff, and great amenities. Upscale hotel that is worth the money!
於 2024 年 2 月住了 1 晚
Grand Hyatt Atlanta 於 2024年2月26日的回應
Thank you for choosing Grand Hyatt Atlanta, Brandon! We're thrilled you enjoyed your time with us and can't wait to welcome you back again soon.

8/10 不錯

Abdullahi

讚好：整潔度、設施服務和住宿狀況
Need to have proper shower
於 2024 年 2 月住了 4 晚
Grand Hyatt Atlanta 於 2024年2月21日的回應
Thank you for choosing Grand Hyatt Atlanta, Abdullahi. We appreciate your feedback!

10/10 優異

Tasha

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
I did expect a little more for the price of the room but it was a very nice stay. Staff extremely friendly.
於 2024 年 2 月住了 2 晚
Grand Hyatt Atlanta 於 2024年2月20日的回應
Thank you for choosing Grand Hyatt Atlanta, Tasha!

10/10 優異

Maxwell

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Stunning with amazing service!
於 2024 年 2 月住了 2 晚
Grand Hyatt Atlanta 於 2024年2月19日的回應
Thank you for choosing Grand Hyatt Atlanta, Maxwell!

10/10 優異

Jessica

家人同遊
讚好：整潔度和住宿狀況
Booked a stay with our two kids at the 12 hotel downtown and were horrified with the conditions. We checked out and booked a room here and the difference was night and day. Clean, safe, welcoming. I am now a Hyatt fan.
於 2024 年 2 月住了 1 晚
Grand Hyatt Atlanta 於 2024年2月19日的回應
Thank you for choosing Grand Hyatt Atlanta, Jessica!

10/10 優異

Ana Paula

於 2024 年 2 月住了 1 晚
Grand Hyatt Atlanta 於 2024年3月23日的回應
Thank you for choosing Grand Hyatt Atlanta, Ana!

8/10 不錯

Drexel (Lexington)

家人同遊
讚好：整潔度、設施服務和住宿狀況
I really enjoyed my stay. Staff were extremely friendly and many dining options. Parking was great but excessive financially.
於 2024 年 2 月住了 2 晚
Grand Hyatt Atlanta 於 2024年2月19日的回應
Thank you for choosing Grand Hyatt Atlanta, Drexel!

8/10 不錯

susan

家人同遊, 伴侶同遊
讚好：整潔度和住宿狀況
Last minute booking for the hotel since we were flying in Georgia late, so it was a bit expensive for one night. Was greeted by the front desk. Communication was great. Happy with the late Check in and late check out times. They have parking for your car, not sure if it’s free because it was included in our package that we purchased from a third party. The area is nice and safe. There is a bar /lounge that is walkable distance. It was a Thursday night so not too many bars/lounges were open late. Overall I would recommend this place. .
於 2024 年 2 月住了 1 晚
Grand Hyatt Atlanta 於 2024年2月14日的回應
Thank you for choosing Grand Hyatt Atlanta, Susan! We greatly appreciate your feedback.

10/10 優異

Jacqueline

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
This was by far one of the most preferable and enjoyable experiences. The entire staff was amazing including the valet hosts especially “Mr. Sofeain” he along side the other valet hosts have given us outstanding service and has honestly set the par for my next choice on where our next stay will be and of course it’s definitely the Grand Hyatt Buckhead.
於 2024 年 2 月住了 2 晚
Grand Hyatt Atlanta 於 2024年2月12日的回應
Thank you for choosing Grand Hyatt Atlanta, Jacqueline! We thrilled to know you received exceptional service from our team and can't wait to welcome you back.

10/10 優異

Nakeila

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Grand Hyatt is a must stay! Thank you so much for accommodating my special requests and making my early Valentine’s Day celebration special.
於 2024 年 2 月住了 1 晚
Grand Hyatt Atlanta 於 2024年2月11日的回應
Thank you for choosing Grand Hyatt Atlanta, Nakeila!

10/10 優異

TASHAWNE

於 2024 年 2 月住了 1 晚
Grand Hyatt Atlanta 於 2024年3月23日的回應
Thank you for choosing Grand Hyatt Atlanta, Tashawne!

10/10 優異

Dominko

讚好：整潔度和住宿狀況
於 2024 年 2 月住了 2 晚
Grand Hyatt Atlanta 於 2024年2月11日的回應
Thank you for choosing Grand Hyatt Atlanta, Dominko!

10/10 優異

William

於 2024 年 2 月住了 3 晚
Grand Hyatt Atlanta 於 2024年3月23日的回應
Thank you for choosing Grand Hyatt Atlanta, William!

10/10 優異

Larry J

於 2024 年 2 月住了 1 晚
Grand Hyatt Atlanta 於 2024年2月7日的回應
Thank you for choosing Grand Hyatt Atlanta, Larry!

10/10 優異

Tyler

商務旅客
讚好：整潔度、設施服務和住宿狀況
The property was clean and the service was good. Some of the surrounding areas were not nearly as nice around Buckhead, but for the most part my stay was very nice.
於 2024 年 2 月住了 1 晚
Grand Hyatt Atlanta 於 2024年2月6日的回應
Thank you for choosing Grand Hyatt Atlanta, Tyler!

10/10 優異

Beth

於 2024 年 2 月住了 2 晚
Grand Hyatt Atlanta 於 2024年2月6日的回應
Thank you for choosing Grand Hyatt Atlanta, Beth!

10/10 優異

Carlton

於 2024 年 2 月住了 1 晚
Grand Hyatt Atlanta 於 2024年3月23日的回應
Thank you for choosing Grand Hyatt Atlanta, Carlton!

6/10 一般

Kelli

Actual comforters on the beds not just sheets
於 2024 年 1 月住了 4 晚
Grand Hyatt Atlanta 於 2024年1月22日的回應
Thank you for choosing Grand Hyatt Atlanta, Kelli. We appreciate your feedback.

8/10 不錯

Judith

家人同遊, 商務旅客
讚好：整潔度和設施服務
於 2024 年 1 月住了 3 晚
Grand Hyatt Atlanta 於 2024年1月21日的回應
Thank you for choosing Grand Hyatt Atlanta, Judith!

2/10 很差

Brian (Pacific Palisades)

Someone was smoking crack on my floor and it smelled terrible. I was woken up at 3 AM with the smell. Also requested maid service in the mail. Never touch my room.
於 2024 年 1 月住了 2 晚
Grand Hyatt Atlanta 於 2024年1月21日的回應
Brian, thank you for your feedback. Your comments have caught our attention and we'd like to speak with you further. Please reach out to our team at your earliest convenience. Thank you.

10/10 優異

April

於 2024 年 1 月住了 1 晚
Grand Hyatt Atlanta 於 2024年1月19日的回應
Thank you for choosing Grand Hyatt Atlanta, April!

10/10 優異

Charles

家人同遊
讚好：整潔度、設施服務和住宿狀況
The property is an excellent, very special establishment -- the zen garden, the lobby are all spectacular. The rooms are comfortable. The shower pressure is decent. But most of all, across the board, the staff is so extremely friendly and professional. Any concern you may have -- they are only there to help and assist you and with a smile. From the valet parking to the front desk, you are always warmly greeted by helpful, respectful people who do their job well. Great place!
於 2024 年 1 月住了 3 晚
Grand Hyatt Atlanta 於 2024年1月17日的回應
Thank you for choosing Grand Hyatt Atlanta, Charles. We're thrilled to know you enjoyed your time with us and hope to host you again soon.