Although an old hotel that has been transformed into a Kimpton, it was beautifully designed and maximized every space and its appeal. Alexus at reception was welcoming, professional, energetic, and clearly highly passionate, skilled, and committed to her career. Consider adding treads in the shower as it was a bit slick. The a/c heats up about 8 degrees warmer in the middle of the night (every night) and we did have to get up to reset it. The valets were lackluster, especially as the hotels first impression. Consider customer experience training. All other staff were wonderful and clearly embraced and enjoyed their positions. The rooms were spacious, well designed, and quiet.